Get matched with top heat pump installers and replacers in Princeton, NJ

"I had an extremely frustrating experience with East Coast Comfort regarding a split AC/heat system. I first contacted them in July when the AC was not working properly. In October, after speaking with my HOA, I was told the unit was under warranty, which East Coast Comfort confirmed. Technicians came out, but the system only worked briefly before failing again. During the visit, one technician seemed unfamiliar with basic operation of the unit, and another stepped on my bed with dirty shoes, which I found unprofessional. In November, I was told there was a leak and a faulty sensor, but the issue was not fully resolved. Now, its a Christmas, and I am cold in my apartment, and East Coast wants more money for their visit, for something that they never fixed."

"Excellent, very good. They are professional and reliable."

"My wall gas heater one day just went out. I called several companies and was told they didn’t service that type of heater. One company gave me the number for Angi. The guys with Whitestone came immediately and suggested I replace it because the problem was the pilot. I bought a new heater and they installed it in just a couple of days later. I feel that they were very knowledgeable, diligent and pleasant. It’s working great."

"Poor customer service."

"Very well. Was very informative."

"Adam is very knowledgeable, honest, and easy to work with. He and his team replaced our 2 HVAC systems very quickly and professionally. The team works hard to keep all work areas clean throughout the process. Adam carefully worked us on the details of the systems to assure that they will meet our needs. His price was significantly lower than competitors. I am a very satisfied customer and highly recommend AAC Heating and Cooling."

"Excellent job??????. Excellent customer service and very courteous. Left work area very clean and tidy."

"Good professional work!"

"Pros: Answered our request for service quickly. Professional, friendly service. Work was completed in one day (crew did a great job) New unit, with updated features, works great. Cons: sales consultant did not have updated pricing. He did not have business cards. Took 4 days for crew to come out and install new furnace. (Old furnace sprung a leak on the coldest day of the year). Forgot to give us detailed invoice. "

"Eighteen months ago they put in a full new system (gas furnace, air handler, AC) a total cost of over $11,000. Now, I am selling my house, and the buyer inspectors found the wrong gauge electrical wire was run from the electric panel to the AC unit. It could be a fire hazard and needs to be corrected. Today they came to my house to check the work and agreed it is the wrong gauge wiring that was used and left saying they would come back tomorrow and replace it. Two hours later they called me and said they reviewed the paperwork and said since they reused the wire from the previous unit even though they should not have it there, It will be close to a $500 charge to run the correct wire. So just to know that is their a version of standing behind their work."