
Serving Queen Anne, MD and surrounding areas
Approved (Corporate)
In business since 1945
Free estimates
Emergency services offered
"While the technician who ultimately serviced my system was efficient and informative, the overall experience was unacceptable. It took nearly 18 hours and three separate appointments to replace a single fuse under a warranty installed on November 4, 2025. The dispatch, scheduling, and supervisory staff were dismissive and unresponsive, demonstrating a complete lack of customer care. This was, without question, the worst customer service experience I have encountered. Additionally, the failure itself appears to stem from incomplete installation guidance, as I was not properly advised on potential system vulnerabilities (such as power surges). While I appreciate the technician?s work, the breakdown in communication and service at the management level makes it difficult to recommend this company."







