Get matched with top heat pump repair or service pros in Richmond, VA

"Provided great service when it was an emergency at my mothers house and got here AC back up and running right away and was also able to service my unit same day. He showed me exactly what was wrong and was very honest and fair with the pricing and repairs. Saved my mother a lot of money!!! He definitely has a customer for life with me. His knowledge and professionalism is excellent!!!! I would recommend him to anyone!"

"No, Daryl the owner of Aire Serv of mechanicsville dropped the ball !! He and his two unlicensed technicians, left me with both NO A/C and NO FURNACE for a couple of months until I got it repaired by a respectable company. DO NOT Trust the owner (Daryl) of Aire Serv of Mechanicsville with your repair needs or his two unlicensed technicians. Daryl the owner of ASM is dishonest, he will psychologically tell you that his technicians are the greatest things since sliced bread and on earth. Daryl will tell you and make you believe that Thomas is so wonderful and Hunter is the next up and coming perfect technician, and that he himself (Daryl) has so many years of HVAC service. Daryl is a real BS?er. He does everything he needs to do to get you to trust him. I would NEVER trust him or his two wack job technicians in my home again or with any of my repair needs."

"Showed up promptly, knowledgeable about HVAC systems, very skilled at troubleshooting, reasonable rate, and courteous."

"Pros: did a kitchen faucet replacement and valve replacement. work was great and well done. Technician very friendly and professional. Cost a little high but not outside range that AI says it would be. Cons: scheduling/dispatch - missed the window on day 1 and didn't say anything. I reached out and found they were behind for the day. Moved to next day. They were right on time at the top of the window"

"2/3/2021 - Glad to have found Pro Sky Wow, what a great experience I just had with Pro Sky! Our heat pump went out during an impending snowstorm. Two companies on Thumbtack were quick to respond. Pro Sky got the nod because they could dispatch a technician immediately. It mattered when our house was getting so cold so fast. It also helped that Frank explained clearly his companyâ s approach in his initial response. As soon as I confirmed the appointment with Frank, I received a text giving an ETA for technician William to come by. Oh, another thing I like about Pro Sky is they use the Housecall Pro platform to send me appointment info, estimates, and receipts. All were super clear, and the platform was so convenient. Back to William, he arrived promptly wearing a mask and minding his distance. He listened patiently to the long history of issues weâ ve had with our Carrier Infinity thermostat before setting out to run the diagnostic tests on our heat pump. The tests confirmed the system was in good shape, the problem was with the thermostat. William took the time to explain our options for a thermostat replacement and addressed all of our questions and concerns without trying to sell us any particular product (or service for that matter). That is how you earn trust and respect from your potential (and repeated) customers. We would like to rewire our full system to use a third-party thermostat, and we will request William for the job. Thanks Pro Sky! 8/18/2021 - A happy customer is a repeat customer Last week was my fourth service call to Pro Sky: (1) system rewired & thermostat replacement, (2) water heater replacement, (3) HVAC Spring services, and (4) A/C start capacitor replacement. Our A/C stopped blowing cold air on a near-100-degree day last week. Who you gonna call? Of course, I called Pro Sky. Frank reassured me he would always have availability for a loyal customer. A different technician this time, the process was the same. I received a text with a link to Housecallproâ s job description, arrival window, and estimate ($45 for a diagnosis visit). Santo arrived on time, made a quick diagnose (bad capacitor), provided a reasonable price quote for a replacement which we agreed to. He replaced the dual capacitor, did a health check of our A/C system and was done in about 30 minutes. Super efficient! The service fee was waived in our final bill. Our A/C has been running fine ever since. Thanks again, Pro Sky!"

"We had an absolutely fantastic experience with X&M Heating and Cooling! From start to finish, Richard was beyond responsive, professional, and genuinely a pleasure to work with. You don’t always expect replacing major home systems to feel stress-free, but Richard made the whole process smooth and even enjoyable. They replaced our AC/Furnace (Condenser, Coil Pack, and Heater) as well as our hot water tank—a big job—and the crew knocked it out of the park. Everything was installed with care, attention to detail, and a clear pride in their workmanship. Richard took the time to explain what was happening every step of the way, which gave us total peace of mind. What stood out most, though, was the responsiveness. Whenever I had a question, Richard was quick to answer, patient, and genuinely friendly—it felt like working with a trusted neighbor rather than just a contractor. If you’re looking for a team that does top-notch work - don't look any further."

"Team did a great job, and didn’t try to upsell me. They diagnosed and replaced the leaking pipe - a competitor tried to use the leak as an excuse to sell me on replacing the entire boiler as the only way forward. Appreciated JDL’s focus on addressing the issue at hand. They also tested and confirmed existing boiler had years of life left in it."

"I called home sweet home about a broken furnace. Sammy live close by and came right out on a Sunday morning. He explained what was wrong with the furnace. He didn’t think I needed a new furnace just some parts. He was able to get the furnace started again And will call me about the parts in the morning. Sammy was most helpful and personable. He explained everything. I felt I was in good hands with him."

"Being a MVP customer was time for Heating/Cooling safety inspections. Kevin Stanley was the HVAC Service Tech assigned to the job. He went over a few issues on our older unit he found during his inspection. I never felt pressured to have the work done and so glad he resolved them on the same day. He definitely went out of his way doing a great job. He explained everything to me that he was doing and also answering all the questions I had. The price was reasonable. Will definitely call Appleton Campbell when needing home repairs, this is our 3rd project they’ve taken care of. Thanks again"

"Yes the job was completed and worked. The plumber that they sent out was not professional."