Get matched with top heat pump repair or service pros in Richmond, VA

"As always, Short Pump Heating & Air continues to excel at customer service. The technician, Scott, showed up right on time (which is typical for SPH&A), extremely courteous (also typical), and did a timely but thorough job of the system checkup. This may be my favorite local business in the Richmond area; I feel I get a tremendous amount of value for the products and services they provide. When we needed our downstairs unit replaced two years ago, I went to great lengths to find the best possible value. During my research, I kept seeing comments about how great Short Pump Heating & Air was, and I have to say, it's all true. When they installed the downstairs unit, I was extremely impressed by the professionalism of the entire team, from the office staff to the technicians to the owner. In fact, I was so impressed that I had them replace the upstairs unit a year later, and didn't think twice about whom to call. As a homeowner, it gives me great peace of mind to have such a reliable organization as SPH&A for something as important as our heating and cooling system. This most recent service may have been a routine maintenance check, but it's great to know they still commit themselves to service excellence for their customers. A+ to Scott and the entire SPH&A team."

"I put off replacing my furnace b/c of so many bad experiences…..& I wanted to do some research before hiring someone to replace it. Unfortunately it went out again & I needed someone immediately. I took a chance & called Armstrong after reading reviews. They came out quickly, recommended replacement & provided all information up front. They thoroughly addressed all my concerns…. they were professional, on time and treated my home like their own. I’m very satisfied"

"Rakim and Charles came out and diagnosed my dead heat pump and proceeded with a replacement of the entire system. They were very professional and courteous and their work was top notch. I would not hesitate to hire them again or recommend them to anyone who has HVAC needs,."

"We had excellent service from Old Dominion Heating and Air Conditioning. He called us within in minutes of receiving our request for service. He was out the very next day. Found the problem went over every detail with us. We had 3 other technicians come out from different companies and none of them could find the problem but they didn't even take the cover off to look at the inside of the Mini Split. Old Dominion gave us a fair price to fix the unit and they ordered the parts and had the work done the day after parts arrived. We can say we are more than pleased with their service and would highly recommend them. They went above and beyond to find the problem. Great Job and very polite. "

"Heat Pump Maintenance, was a great experience. We've been customersxwith Total Control for 17yrs "

"They've been servicing our equipment for the last 8 or 10 years. They're fine, they're not cheap, they're no the greatest thing ever going. We go on an annual contract, we got two units. We use them begrudgingly. We know their management and it's very responsive. They're familiar with us and our units. They're fine, they're good. Richmond has two or three good HVAC people, these are one of them."

"I placed a request for quote on a Saturday morning and within 5 minutes received a call back and was able to schedule service for that afternoon."

"Zach was very helpful. He found numerous issues with my heat pump that previous companies had not checked or informed me of. He was very kind, helping to replace the covering my copper pipes, explained how the new thermostat worked. I highly recommend this company and their people!!"

"The company was extremely responsive - to emails, calls, and text messages. They provided a fair quote and, the day after we hired them, performed the service. The old system was removed and the new one installed quickly, professionally, and with no damage to very old plaster walls. Great work and a fantastic team!"

"I was referred to Element after going without heat for so many years only using 1 lg base board heater in a 1200 sq ft rancher house. After receiving my double electric bill.I knew I had to try and do something. Greg came out assessed the hobe recommended a Split mini system which is ductless and suppose to be cost efficient.I am still in denial with my last power bill with Dominion VA Power.I have been in the home since 95 and never had the bill been doubled.I am curious to see what my next bill will be The Element team Greg & Eric definite know their trade & take pride in their work.They were punctual and coordinate all aspects of the job. I would highly recommend this company to anyone looking to upgrade, repairs or even if you have questions like I did. I never even knew these mini split systems existed.They are convenient heat & cooling combined so I am moving in the right direction I believe. I am just so blessed I do not have to do me up on clothing anymore. I am blessed. "