Get matched with top doors installers or repairers in Riverside, NJ

"I went with this company because of all the 5 star ratings. I wish I had the pleasure to experience a 5 star service. Unfortunately, I did not. I first have to say that overall the installation of my doors were good. However, in order for me to give 5 stars, the following has to ensue. Professionalism, Punctuality and attention to detail. The head installer Jacob, first arrived with a nasty disposition and when the project started, he had the audacity to have a full blown loud argument with his co-worker in my house, which made me feel uncomfortable and unsafe. Secondly, they were to arrive between 8am & 9am, I get it if one is running late because of traffic or other unforeseen circumstance. They arrived after 9am and a courtesy call would of been nice. Once the project was done, there was no initial walk through with the head installer. Because I already felt a bit intimidated by the earlier ordeal between jacob and his co-worker, I did not ask Jacob for a walk though nor did he offer one. I took it upon myself to do a quick inspection. Everything at face value seemed to look ok. So the next morning once everything settled, I did a more thorough and lengthy inspection. I discovered issues that in hindsight I wish I could of addressed the day of the project. Please see attached photos for what I found. Although these issues I found are minor, I have to say that for almost $10,000, I expected a perfect job to be performed from start to finish. The pictures below are a result of someone not paying attention to detail."

"I called for service late this morning and the job was done before 4PM. One of my garage door cables broke on Christmas Eve. I called late this morning and within an hour Ken had called me back to make arrangements to come and see what I needed. He got here on time and proceeded to inspect my situation. I asked about my over 27 year old doors and openers and he said they were fine and recommended that I did not need new doors or openers. After testing and inspection he replaced all four springs, pulleys, cables and roller wheels. (I know I needed new springs and rollers as they were obviously worn and I had already replaced my springs about 10 years ago after two had snapped causing some damage to my walls when they did.) He then tested and adjusted the doors until they operated like new. He used upgraded rollers so I don't have to lubricate them. Both doors operate better and are quieter than before the cable broke. I think they are operating as good if not better than when they were new. He also noticed one of my hinges was oxidized and replaced that too before it broke. He gave me an extra hinge in case any ever break as that can seriously damage the door. Ken is very personable, professional, and knowledgeable. He worked very quickly and efficiently and explained everything to me as he worked. My doors and openers are over 27 years old and I could have been easily convinced to get new openers and new doors. By being honest and forthright he saved me several thousand dollars on items I did not need. I couldn't be happier with the service and work he provided. I will definitely use him again if the need arises. I highly recommend him. A top notch service provider."

"Tech found and corrected the problem within 1 minute (excellent). Would have been very happy to pay the quoted fee of $70 for the service call. But tech then proceeded to criticize the equipment of the doors claiming they were underpowered. The openers are 12 years old, and this was the very first problem I had with them, and that was because someone bumped the eye and put it out of alignment. Not so much a repair as an adjustment. Tech also tried to sell me an upgrade kit for $700/door. When I asked about possible tune-up service, he took a can of lube out of the truck (which he said I could buy at Home Depot) and sprayed the tracks on 3 doors. Then the price jumped from $70 to $350 ($150/door with a $30 "discount coupon" for the third). Really would have like it if he had told me before hand how much I would be paying for his 25 minute visit. He did no other service on the doors. I was really pleased how quickly they responded, but company really should advise people before hand re: additional charges, especially that much."

"

We have used JA Drywall twice in the last few months  at our day care center and they are the best.  They came and put walls up to make offices in a wide open space and then came back to add an access door to another room for us.  They are prompt, friendly, professional and do a great job.  They also check to make sure the job is done right and I can't say anything but good things about them. 

They  have done several jobs for me at my home as well and its nice to have the work done with no mess.  They always clean up after they are done working even if they are returning the next day to finish. I have never met more polite workers who work so quickly but efficiently.  

If you want to have the job done right contact Juan and you'll be satisfied.

"

"We had Brian replace our entire roof, including ripping two layers. Brian is always very professional and knowledgeable and the quality of his work is excellent. The job was delayed due to weather and schedule run overs in jobs before ours, but Hope provided us with regular status updates so we knew when to expect them. We used Genovese in the past for repairs and were very happy with the roof replacement.
"

"Initial person was too chatty, too much information, overwhelming. Later more succinct. Workers who did test & insulation (blower door test to reveal air leaks). Workmen were sufficient and polite. Two years later discovered they had caulked Marvin windows which should NOT be caulked in order to wash them w/ moveable parts. It cost me $175 to have them repaired or caulking removed. This was done & I submitted a bill 11/13/14 and have not been reimbursed yet. Have called 2x's to remind, last time man said he thought it was done and he would see about it. That was 3 weeks ago the last time and 7 weeks from the first reminder. It is now 2/24/15."

"When American Jewel installed the door I gave them A grades as I thought they did an excellent job.  But after using the door for a few weeks I noticed the dead bolt didn't close completely, but only about 2/3, and also noticed the screen door was no longer aligned properly, so although it closed and looked right, the door was slightly off and it would no longer lock.  I called American Jewel and they scheduled the installer to return and make the minor corrections.  The installer did not show up.  When I called American Jewel again, they did not return my calls. I complained to Angie's List, and via their complaint resolution process American Jewel contacted me.  They were very apologetic and attributed it to a mix up, accepted responsibility and sent the installer to my home to make the minor corrections.  I would use American Jewel again, despite this hiccup, as my wife and I like the door they installed, feel we received excellent value, and ultimately American Jewel followed through on the minor problems I described and corrected them all."

"Installation went well. Showed up on time and performed instal quickly and accurately."

"\xSeveral reevaluations due to changing nature of the scope of work that needed to be done. Lew & George Merryfield were very knowledgeable about the repairs needed and worked within our parameters. Once determinations and price were agreed upon the work went on schedule and the property was left clean.
"

"quality is always excellent. Delivery has always been on time. this is the third time I have used Arkansas wood door"