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"The electrician, Greg Humphrey, was very professional & respectful. He called in advance to approve an arrival time & thoroughly explained what job he was performing . Amazing service!"

"Fantastic customer service, quality of work, and price all the way around! Before work began, I was given a detailed breakdown of repair/pricing options available as well as helpful recommendations for long-term maintenance once the work was completed. Great job Will, Nathan, Kyle, Ryan and Shane! This company has earned my business for life!"

"Kevin responded quickly and was at my house when I arrived from work! He corrected the issue, explained the problem and told the price prior to the repair. Within a hour, I had HEAT! The price was more than fair and his professional manner is appreciated! I highly recommend star city and Kevin!"

"Everything went smoothly and the repair was done correctly without any issue. New River was professional and very responsive."

Bob Garrett Services is a Class A Contractor specializing in whole-home generators, HVAC, and plumbing. For nearly two decades, we’ve served customers with our hallmark quality in the Roanoke, Lynchburg, and New River Valleys. Whether you need help with standby whole-home generators, tankless or conventional water heaters, HVAC, or plumbing repair, you can count on Bob Garrett Services.

"Keith did an amazing job. He took his time and made sure each vent and the duct work was cleaned properly. He also sanitized the return. Everyone needs yo have this done and I highly recommend a1 duct services to perform this job."

"I was having ongoing problems with my furnace, and Keith Tilley and his crew worked on it several times until I  finally realized it was time to replace it.  Keith never pushed me to make that decision but was able to help me when I was ready.  We set a date for the work to be done, which I changed at least twice, and I also asked him to look into a specific type of furnace that had been recommended to me.   Keith told me what he found out about that particular unit but didn't recommend it even though it was more expensive. The gentleman who did the installation was on time the day the installation was scheduled.  He completed the work in a reasonable amount of time, answered my questions, and showed me the things I needed to know about the new unit.  He cleaned up his work area once he was done and took the old unit away.  Not long after the work had begun, Keith called me to be sure everything was going well, and the man doing the work called Keith to ask him a question about the thermostat.  I appreciated the fact that even though Keith wasn't doing the actual work, he took the time to check on things; I also liked the fact that when the man doing the work, I'm sorry I don't remember his name, had questions about the thermostat, he called Keith instead of trying to figure it out on his own, which could possibly have made the problem worse. All in all, this was a very positive experience, and I will continue to use Tilley Heating and Cooling.    
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"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"First off, I got on the schedule pretty quickly. Kaleb was prompt, professional, knowledgeable, and charged a reasonable price. You can't ask for any more than that. I will definitely hire Johnston Cooling & Heating again."

"Chris told me exactly how it would go and that it would take about 4 hours. Well he and his co-worker finished in about 2-1/2 hours, cleaned-up and hauled all boxes and old equipment off. Very professional, knowledgeable in a lot of different areas, and punctual (shows-up on-time or calls to explain why he can't be there i.e. weather). I would definitely hire this service(s) again."