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"They removed the junk and cleaned up very well. They really went above and beyond. They left it very organized and cleaned."

"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"95% well- driver/technician = excellent -professioal-polite ;eventhough we were last appt of day and he ran into a problem hat cost him time - he did not rush the job or take any shortcuts to my knowledge. clean the very end part of cleaning the dryer vent ran into a problem and could not be worked out as he reached a blockage and he queried me as to how much further he should go and I stopped him. It was dark and he could not see on the roof the kind of vent it was. As it turned out when we could get onto the roof to see -the vent was angkled and if he had gone farther thinking it was a birds nest ,etc., it probably would have meant damage to the inside of vent and the problem wold not have been resolved anyway. As it turned out someone had to go on the roof and physically remove the vent deris to clear it."

"I had a lot of additional cost. It ended up at $1500. They only cleaned three, for the big deal. And then, I had a thing that they put in to make sure that the air stays clean. They said I had a humidifier on my furnace and they said that it had to come off. And then, they said you can get a much better one and then they kind of disappeared and they didn't talk about it or really sit down and have a conversation with me. I'm not even sure why they had to take it off or what they did."

"All pre installation arrangements (permit & dumpster) were made.  Although the contract stated that the work would begin no earlier than 5/27 and completed no later than 6/30, they actually finished today, July 2 (they started on June 27).  The dumpster arrived on 6/27 before the crew, Serji and Angelo.  They started removing the aluminum siding right away and ended the day at approx. 8:00 pm.  They were always on task and worked well together.  I am very pleased with the workmanship, they were professional, respectful, and cleaned up after themselves. All of my requests were met.  Serji tied up the cable and telephone wires, which were an eye sore, to  make them look much nicer--I didn't ask for this, but I am grateful that it was done. He also secured my porch rail, it is very sturdy now.  Angelo gave me the measurements to replace the downspouts for some of my gutters.  Dave offered to give me extra panels in the event I need it in the future, which was very nice. I have gotten many, many compliments on the new look already and would not hesitate to recommend Vista Home Improvement to family and friends.
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"The crew showed up early on the date provided by Mr. Froais.  The gutters were cleaned; some of the new guards were installed, and they left the broken (replaced) ones for my inspection."

"We've used the company before even referred them to family and friends. If your looking for a one stop shop that can taken numerous odds and ends at once great company to utilize. The office is extremely helpful and communicates any updates or up charges in advance before doing the work. Great company will strongly recommend to anyone.


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"The initial visit was on schedule and completed in a shorter time than I expected.  However, the $69 price (while advertised to only cover a certain number of vents and returns with additional charges) went to $810.  I was also offered an additional product which I felt was worth it (the UV light) at an additional cost so the complete total was $1309.  This was MUCH more than I anticipated and when I pressed, the price dropped to $699 which I thought was a great deal since the work also came with a warranty of a flat fee the next time they came back for maintenance in 2 years and was transferable to the next owner if I ever sold the house.  So we went ahead and I was very pleased.  At the end of the work, I was told that they liked to come back and check on things after a week and I was going to be home so it worked out well.  I never got that call for the follow up.  What I did get was a phone call telling me that the part they had ordered had taken longer to come in than originally anticipated and it was now available for installation.  WHAT? "So, you're telling me that a product I paid for and thought was installed a week ago was never installed?" This was the first hurdle.  So I set up an appointment for their return and went to look around my basement for evidence of work that had not been completed or openings on my furnace.  What I found was that a sweatshirt had been left behind and there were big chunks of metal on the floor. 
When the second team came to install the UV light, I followed them to the basement to make sure what I paid for was installed.  Comments were made that I had one of the cleanest basements that had been seen and he was looking around my basement, honestly, in a way that made me feel like he was casing the house to get back in later.
Once the work began I returned upstairs.  I was then informed that the part that had been ordered was incorrect and they had to run out to a local store to get the correct one. (Why this was not done on the original visit, I will never know) They returned to say that since it was a holiday (Martin Luther King Jr Day) the store was closed and they would have to come back again.  (Really? you didn't call before you drove there?)
We once again rescheduled for a Saturday since I was not taking any more time off work and they came and installed the missing part.
I raised my service concerns through Angie's List email and my chagrin that they were now offering the same deal but for $169 and unlimited ducts and was provided with a callback from their dispatcher that indicated "offers cannot be combined" which I understand but my bigger issue was with the level of service (and I use that word loosely).  She said that she would see what she could do and I have never heard back.
I gave management a chance to speak with me about this situation before I posted an honest review and they have never contacted me.  It makes me wonder if my service contract will even be honored.
So my advice would be if you contract them, make sure you know exactly what you are getting, how much it will cost, watch to ensure that it is actually completed and if you don't like the price...just ask for something else.  I was willing to pay much more than they offered but it's interesting that my hesitation dropped the price almost in half.
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"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

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The owner, Dean is professional, very detailed and has a welcoming personality that immediately puts you as ease. Very knowledgeable and offers options to fit your budget. We had additional cabinets installed in our kitchen, (for extra storage) they arrived promptly and worked quickly, took a few hours and left the kitchen spotless. Great problem solving skills, we had a refrigerator that was too big for the existing space and they moved and customized a few cabinets to allow for a proper fit, all without missing a beat on the original project.   

We are pleased with the results and plan on calling them for additional projects that are on the list in the very near future

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