Get matched with top ducts & vents installers and replacers in Tallapoosa, GA

"Coolray HVAC Service calls June 2024 appointment made with Lisa Barber to reconnect attic fan. June 12, 2024. My experience with Brian Maloney and Bryan Fowler was far superior and enjoyable to any prior service received from any company! They arrived to reactivate my attic fan which I had agreed to disconnect last year during a new solar attic ventilation system installation. I had been persuaded by the salesperson that I was losing cool air & allowing hot air to come into the house through the attic fan ventilation slats. I was skeptical and very reluctantly agreed since I always use my attic fan during the spring and fall months to drastically reduce the temperature in the main level of the house by drawing the cool air up from the daylight basement. After a year I decided that disabling the attic fan was a mistake, so I called to get the fan reactivated. I made the appointment with Lisa Barber and was told that there would be a $79 service fee. I requested the service fee be waived since I felt that I was persuaded to disable the attic fan even thou I advised the salesperson that I used it every spring and fall. I realize that I did agree but regret the decision. She got the service fee removed since I have been an exceptionally long term Coolray customer. She was truly kind and curious, and provided excellent customer service. Brian and Bryan determined it was impossible to reattach the fan belt from the attic since my home has an extremely shallow attic making it difficult to access the belt. They also found that the belt could not be reattached since the fan belt had been cut, not removed, to disable the fan. They concluded the belt would have to be reattached through the fan ventilation opening. Bryan and Brian called the office and were instructed to bring the cut fan belt to determine whether a replacement belt could be ordered. They observed that the crown molding in the hallway overlapped the attic fan ventilation cover and were concerned that to remove the vent cover the molding may need to be removed. I stated that I would like to get a new fan ventilation cover since the existing one had to be over 30 years old, had been painted numerous times and is an eyesore. Brian and Bryan went the extra mile by removing the attic fan ventilation cover to measure the opening and the existing fan vent cover so they could have the office try to find a replacement cover to be installed with the new fan belt. Brian and Bryan reattached the vent cover, cleaned up the area and stated they were going straight back to the office with the belt and measurements so replacement parts could be found and ordered. We have been Coolray customers for 30 years and have always received the best customer service from the office staff, salespersons and from every technician. We have replaced every system in our home over the years with Coolray and received excellent recommendations on the best systems to purchase which they priced fairly, installed perfectly, and keep running with regular maintenance visits. I have and will continue to recommend Coolray to friends and neighbors."

"They replaced a capacitor for $175 and put in 3 lbs of R22 at $75/lb with a sealant that cost $275. Then they cleaned the outside hot coil for $ 100. The total bill including the $39 Angie's list coupon deal I purchased from came to $814. Work was done 6/27/2018 and AC is working well."

"Top notch company - installed our new AC/Heating units two years ago. I was a bit pricey, but has performed flawlessly. Subsequent service calls have been reasonable and professional. Highly recommend."

"Austin is fantastic! He was quick to respond and diagnosed our original problem with ease- which required other specialists. He even recommended a wonderful contracting service to help with the issue he diagnosed. A couple days later we ran into another problem with the HVAC. Austin answered the phone on a Sunday morning and was able to come out the next day. He then helped diagnose and solve the issue which was more electrical related than HVAC. He left and my husband realized he forgot to ask about something else but when we called he was able to turn around and come back. He created a solution to a mediocre HVAC install (done before we moved in) and caught another issue that could have done some real damage if left unfixed, all for a very reasonable price. Austin is without a doubt our go-to HVAC guy from now on!"

At McCoy & Son Heating and Cooling we pride ourselves on being the best HVAC company in the area. \nWe've built an excellent reputation for customer satisfaction by providing quick estimates, a great attention to detail, and competitive pricing. \nBeing a screened and approved professional gives you the peace of mind you need to allow us to give your home the attention it deserves. Call us today and let's get started!\n

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"The installation was nice but they left their garbage behind, i had previously paid to have the crawlspace cleaned put."

The Thornburg Project is a Family owned and operated Company located out of Dallas Georgia. Our attention to detail and customer satisfaction is what continues to set us apart from our competitors in the HVAC industry. We have set out to create the security and assurance that our product will deliver and meet every industry standard with the hopes of exceeding even our own expectations.

We've established a solid reputation for quality work and outstanding results for residential home Air Ducts & Vent Cleaning. We are committed to providing a personalized service for each individual home we enter. We look forward to building strong, long-term relationships with our clients and guarantee your satisfaction.s

"Donna and Jeff (owners) were hands on supervisors. They both patiently answered lots of questions and provided recommendations and resources out of their scope of business.  I felt confident that Jeff and Donna knew their business well and that my best interests were being well served.  I feel confident that they will respond quickly to any questions that I may have in the future regarding this project.  I would recommend them without any reservation.  I felt like I was fairly treated and charged a fair price for their services and the system installed.  Stated scheduled was maintained with proposed start and completion dates.
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