Get matched with top heat pump installers and replacers in Waxhaw, NC

"Horne replaced my 2-ton HVAC unit. I was impressed by the extra detail and quality in the estimate, such as putting pressure-treated timbers under the composite pad on the outside, as well as adding a surge protector and noticing that I needed to change my outside flue to comply with newer building codes. Sales did not do a good job communicating the added purchase of retrofitting my existing outdoor unit with timbers and leveling the unit. The installation crew had no knowledge of this or the addition of antivibration pads, which are in agreement. However, they made it right and completed the work successfully. The installers, Colin and Mason, are the shining stars! They worked diligently, without complaint, in the cold rain and muddy landscape, adding the additional work that they were not expecting. They were thorough and completed the job to our satisfaction."

"Our new HVAC system was installed 12/20/2017. Our comfort level has decreased: We turn our heating down by 7 degrees F at night, but on cold nights the system takes over 4 hours to get back to the set daytime temperature. Acosta says we must not turn the heating down by more than 4 degrees. So we now have to choose between being too warm at night or cold in the morning. Supposed, this is because the unit is so efficient and not over-sized. It is too early to say if the higher efficiency shows up in substantial savings. The installers were on time and courteous. They did, however, leave the work area dirty, with left-over food and drink, and our garden tools strewn about. The crews explanation of the controls and electronic thermostat was rushed (after 6 pm) and inadequate."

"Customer service is the worst ever. Technicians are great had new Heat Pump installed 3 weeks later AC went out. Two days later finally got tech out found problems with leak in new coil in inside unit. Could not fix because was a factory weld Supposed to replace coil have not heard anything weeks later. Call CS told manager would call me. Still waiting"

""Outstanding Service and Professionalism!" I rarely write reviews, but the team at Right Guys deserves one. Our 15-year-old AC unit finally died, and we were in a panic. From my initial call with the office staff to the final installation, the experience was fantastic. "

"Hired Zach for a unit repair and he did a great job! He was quick and efficient. Happy to have my unit running like new again before summer! Would recommend Zach to everyone that needs A/C repair! (:"

Heating & A/C business locally owned and operated we feel invested in our clients and constantly strive for customer satisfaction. Call or message us to schedule an estimate today!

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