Get matched with top heat pump installers and replacers in White Plains, MD

"Outstanding! Had multiple issues with an aged HVAC system. We didn't have cooling or heating. HPC Services responded promptly, diagnosed the problems and expertly repaired the issues while explaining exactly what happened and how to maintain the system moving forward. Great coordination and teamwork from their entire team. We would not hesitate to use this company again!"

"I have had a service contract with McCrea Heating and Cooling since I purchased my condo unit new 7 1/2 years ago which included 2 maintenance visits a year. My current contract expired yesterday so I called to renew my service contract and upgrade from "Bronze" to "Silver." The representative took my charge card information over the phone. I asked if the contract was in effect as of today. They said "yes." Then I tried to schedule a service call (my unit was serviced a little over a month ago and now the condo wasn't cooling.) I was told then that the Silver Contract would NOT be in effect after all. The difference in price between Bronze and Silver is the cost of a diagnostic visit so they were getting the money one way or another. My long time history with the company did not persuade them to honor the contract I had just paid for. They wanted to charge me $98 to have my problem diagnosed under the Bronze contract that I pointed out was already expired. I was told the representative "misspoke" and should have told me they would have to send out someone to determine whether the furnace they have been maintaining for the past 7 years (with the most recent service call just a month ago) would "qualify" for the Silver plan. So, I cancelled the order for the Silver Plan. I called another company who came out for $30 and determined the problem was a clogged condensation drain. This drain was supposed to have been "blown out" when the regular maintenance was done by McCrea just a month ago, but obviously was not. The water was backed up in the drain pipe and filled the pan under the furnace/AC unit which turned off the AC. Now that everything is working again, I am seeking a different maintenance service plan provider. McCrea has competitive service contract prices, but if they have no customer loyalty, and the maintenance work is not done properly, maybe it's a question of "you get what you pay for.""

"Called the company the week before regarding a Home Inspection issue with my heat pump which needed serviced and cleaned, the gentlement I spoke with was for very quick to schedule my appointment. They came out inspected my heat pump and said it was too old and if it needed parts they would not be able to order them, so they didn't do any work.  I called the company and they explained that they didn't want to be responsible for the job.  The End.   But all the representatives of the company were very informative,  courteous and polite <br />"

Whether you need a repair, preventive maintenance, or replacement, we are your plumbing, heating, and air conditioning service provider in the northern Virginia and surrounding areas. We invite you to give us a call!

"Very professional and great communication! Tito and Peyton were amazing and extremely knowledgeable with the installment of our heat pump. Will hire again for future heat pump needs."

"It was OK, seems satisfactory. They installed the gas fireplace. It was OK, although the gas line was not covered well. It works, but I don't feel I have have a lot of choice."

"This company was prompt, gave us a reasonable price, and the system is working very well. We give them an excellent rating for their service, and would recommend them to anyone who needs HVAC repair or replacement."