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"Great service "

"Our experience with Logan Services was very disappointing. I told Andy (the Logan salesperson) in person and in writing that we would like to keep our analog thermostat, instead of getting a new, smart thermostat (we already have a smart thermostat for an existing system, and we prefer the analog functionality). He said of course. On installation day, the installer informed me that the new system required a smart thermostat. So we had to accept a new, smart thermostat. The detailed quote Andy provided for the replacement of our A/C and heating units included a manufacturer rebate and tax credit that would be refunded to us after the installation. The system we selected would be eligible for a $1400 rebate and a $1200 tax credit on our 2024 return. Three days after our installation, the Logan office called to follow up on the new system. I asked at that time how I could claim the manufacturer's rebate, because there wasn't a form or application in any of the paperwork I received. I was told that Logan would apply for the rebate and I should receive it in 6-8 weeks. It is now more than 8 weeks later, and I have not received anything from Trane. Now Logan claims that the rebate must have already been applied to the cost of our system. This is not true. The price Logan quoted remained the same from the original quote to the final invoice, and it did not include a deduction for a rebate. I do not recommend doing business with Logan."

"Dave did a great job! I asked a million questions along the way because I am curious on how things work and he answered them all. Took about an hour for the install of a water heater I had purchased and went the extra mile to pipe things in neatly and completely. I would definitely use him again."

"Excellent work. Easy to work with and got the job done quickly. Price was exactly as quoted."

"Nathan communicated well, was easy to reach with calls and text. Price was fair, he arrived on time and completed the task quickly. I highly recommend Nathan Armstrong plumbing. "

"Well. The team was efficient"