Get matched with top heat pump installers and replacers in Winston Salem, NC

"I contacted Duggins, in addition to numerous other heating and cooling companies, to obtain an estimate on replacing my entire HVAC duct system.  Having had some issues with it over recent years and doing quite a bit of research, we knew we were ready for better insulated flex duct, better air quality, and a more comfortably conditioned second story in our Cape Cod home.

David Mitchell was my service consultant.  He was very patient and thoughtful when responding to any of my questions, as well as providing thorough responses.  He listened to the issues that I told him we wanted to address, and very adequately proposed possible solutions.  He did not try to 'sell' me on anything I wasn't conveying I wanted, and offered his professional opinion on how to achieve my desired outcome.  Once provided with the final proposal, I was very pleased.  It came in quite a lot lower than the #2 company I was also considering.

My only additional consideration was to be assured that there would be no possibility of any sort of contaminant(s) left within my duct system / heating and cooling unit.  I had done some research on this issue, and David was more then willing to look over some internet links I sent to him regarding EPA approved sanitation products, etc.  To address these concerns, Duggins sub-contracted with The Duct Doctor to come on site to sanitize the one return box they were unable to replace, in addition to the blower, coil, etc.  I was not only very pleased that they made the effort to do this, which ultimately won them my business, but I was also very impressed with Jim Gehling, of Duct Doctor of the Triad.

The crew of three technicians that completed my job were timely, polite, and efficient.  They were thorough, cleaned up after themselves, and went to fairly great lengths to assure that my flex duct that ran through a chase to the second-story was completely removed and replaced.  Instead of cutting a whole into my wall, one of them was very resourceful and created a sort of internal ladder to access the chase, then climbing up inside to cut a whole slightly larger through the floor above so that they could pull the new flex duct down into the crawl space.  This saved me the additional work of replacing / repairing drywall!

I was VERY please with the estimate, the crew, and the work that was completed.  I will likely be switching my seasonal inspection contract over to them.  I would not hesitate to recommend Duggins Heating and Cooling to anyone. . ."

"Chrismon offered me multiple options for replacing my heat pump and explained the different trade-offs clearly. Once I decided on best option, they were prompt and professional in getting it installed. Helped me with financing as well (not an expected expense!)"

"I had just had unit installed 2&1/2 yrs ago. Too early for problems. They sent a repairman that same day(which was excellent). He checked out the complete unit while he was here(which was excellent). Conclusion was the heat function had tripped the circuit breaker & shut it all down. He fixed the problem & advised that if it happened again that the breaker ìwas probably too small for the unit. Just have to wait & see now. Excellent service, friendly service, good attitude. I'm impressed."

"Great, They we’re prompt to reply, replaced a small switch and they noticed grass covering outside unit . They removed grass from mowing so unit could breathe. Staff was courteous, professional and efficient. I will recommend Deacon to everyone for complete service. Thanks you Linda"

"Very quick and professional response from the company. Tech Curtis responded quickly, arrived on time, very knowledgeable, diagnosed the issue and repaired immediately. Would definitely hire again and recommend!"

"Needed ductwork done for my heating system. Showed up on time, did the job right, price was good."

"I have been using Aspire to take care of my heating and ac for years. Their guys are always professional and knowledgeable. Definitely recommend!"

"Our system went down, Blown Away showed up within a few hours, diagnosed the problem and recommended a full unit replacement. We are very pleased with the results and we will use this company again in the future."

"They worked efficiently in extreme outdoor heat. They were professional and easy to speak to when explaining what was to be done. They were so polite as well. They did a wonderful job!"

"The installer was confident and skilled."