
Serving Woodstock, MD and surrounding areas
Approved
Super Service Award Winner
In business since 2009
Emergency services offered
Warranties offered
"My girlfriend called me to tell me she had just got home and there was water on the floor. I went straight home and found the water heater leaking. I called Bamford Plumbing and spoke to a lady who asked several questions concerning the the tank number and approximate age (in case it was still under warrenty) and she took my phone number and said she would call me right back with an estimate. Roughly 4 minutes later she called me back to give me an estimate and unfortunately to tell me that they couldn't be out until the next afternoon. She recommende several other plumbers in my area and said she would hold the apointment just in case I couldn't get someone out sooner. Well I called Heidler and was told someone would call me back. 45 minutes later a technician called and said he would be out and it would cost $185. I asked what the charge was for and he said to look at what was leaking! I explained it was the water heater leaking and I had turned the water off to the heater at this point and he said he could come out and cut the line to the water heater for $185 and there was nothing else he could do since it was after 4pm. Again I said I had turned the water off and to have a good night. I called Bamford back and told the lady I wanted to keep the appointment and told her what Heidler had said and she was shocked and appologized for what had happened and suggesting them as someone to call. <br /> I received a call from Bamford in the morning to give me an approximate arrival time. They arrived in the early afternoon as promised and replaced my water heater and necessary fitting. They also had to install a inline preassure tank as required by Anne Arundel county, since there wasn't one at no additional charge. <br /> Overall an outstanding and professional business! <br />"





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