Get matched with top central humidifier installers and replacers in Yelm, WA

"went well, was on time, he did a good job"

"The work ended up great, but they were not honest about backordered parts. They said they would not start until all parts were in (Covid-19 related issues) but then called to make an appointment. I took that to mean the parts were in. Then I find out after they were in the process of installing the system that the part wasn't in and wouldn't be for a while, and the project would only partially finished at that time. I had in the mean time paid them 60% down to start the job. Then they asked for the entire bill to be paid after the partial installation, but our contract clearly stated payment due upon completion. I agreed to pay all but $2000 because I sympathized with them needing working capital to continue in these difficult times, but it made me upset that they asked for the entire balance by saying "well now it looks like you owe us some money" instead of explaining their dilemma. Then the backordered part took a very long time and it became obvious that they knew it would, but that detail was never communicated to me. They asked for full payment for a job they knew couldn't be completed for over a month. Then I discover that no permits were obtained and no inspections scheduled. They were evasive about this when I asked, saying that is taken care of by Eddie, then Eddie saying that is Richard's responsibility. Hmm. That took another couple of weeks to iron out. But, the end result is that I have a great system, put in correctly, professionally and up to code, for several thousand dollars less than any other company was offering. These are difficult times and companies are trying to figure out how to make it, so I mostly understand, but I hope that in the future they are more straightforward about how things are going on their end, and communicate with their clients more openly. Would I recommend them? Yes I would."

"John & his brother Paul were great communicators. They came when they said they would. They were professional in all aspects of their work. We are very pleased with the install and with our minisplit system. I highly recommend Alpina Mechanical!"

Family owned business with over 20 plus years experience. Heating & A/C -