Get matched with top heat pump repair or service pros in Annapolis, MD

"Excellent local company. I highly recommend them for any Heating or Cooling jobs."

"Sila was excellent to wok with. They had the experience and knowledge, plus a competitive price and financing options. Their installation crew was very good to work with - respectful of the house interiors, and cleaned up everything inside and outside. Also asked the appropriate questions when any installation matter offered a choice."

"Great fast and professional"

"Great. Doug answered our inquiry promptly and fixed our issue the next day for significantly less than the first quote."

"Quick response. Clear explanation. Highly recommend "

"Was able to get a technician on site next day. Showed up about 30 minutes into the time window. Diagnosed the problem in roughly 10-15 minutes, had it fixed within the hour. Very professional, great job."

"I had an absolutely terrible experience with McRae Air Conditioning and Heating. I purchased a home equipped with their HVAC system, and within just five months, the heat stopped working—right in the middle of winter during a snowstorm. My home was freezing at 50°F, so I called for service, which should have been covered under warranty. I scheduled an appointment, and the technician, after being several hours late, went to the wrong address, left a sticker on someone else’s door, and left without even trying to contact me. When I called back, the customer service rep was rude, dismissive, and completely unhelpful. He initially told me the technician was on the way and just 12 miles away—but after another hour of waiting, I called again only to be told that the technician had already “been to my house 2 hours ago” (the wrong one) and left a note. If the rep actually wanted to help, he would have told me this during my first call instead of wasting my time and leaving me sitting in the cold. Not once did the technician call me to confirm the address or check in after knocking on the wrong door. When I expressed my frustration, the rep rudely dismissed my concerns, saying, “Well, I had nothing to do with that,” and then interrupted me with, “Do you still want to rebook or not?” as if I had to stop talking or risk not getting another appointment. This was an emergency call in the middle of winter, and McRae handled it in the most unprofessional, careless, and disappointing way possible. If you’re considering using them for HVAC service, do yourself a favor and go with another company. I’ll update this review after the (hopefully successful) service call and speaking to the manager who was not there at 4 pm on a Wednesday."

"Horrible. Paid for annual maintenance contract on four units. Called when one unit wasn’t working and never heard back from them. After many attempts finally talked to office worker and scheduled appointment. I called the morning of the scheduled service to confirm timeframe and was assured they would show. When it was time for them to arrive received a call they had to reschedule. Very rude office support that could care less. Asked several times for the owner to contact me and still has not. Do yourself a favor and find another company."

"They did a good job"

"Worst service I’ve ever have experienced. They wanted to sell me the product, never told me that there was an early termination fee and another penalty for an initial offer they gave me. Had double charges every month, once for the oil they provided (which they never told me they were going to provide before coming. They just came without my knowledge and then I find a high amount bill) and another for an “automatic payment” for 500 that they never could explain. The didn’t even fix this issue and it kept happening every month even after I cancelled the service. Then having to call them is a hastié for the refund of the 500. Stay away of this company"