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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Excellent and timely communication. Work is meticulous and thorough. Our heat pumps are as clean as the day they were installed. Already set a reminder to contact next July for annual service. Two neighbors also hired after our great experience."

"Vista started this job 9/17. From the beginning we were told by the salesman Eric and project manager Keith that the job would be finished to our satisfaction, all our concerns would be addressed. The roofing went well, we are pleased. The siding was a bigger job than they seemed prepared for. They removed wood siding and replaced rotten plywood. The siding looked fine except for an area in the front of our home which is vertically uneven. Holding a straight edge to the siding we have a one inch gap in the vertical level which was not properly prepared. Some our window frames are horrible. One of them has nails driven right in the center of the frame, others have gapping joints and one is wavy. They replaced our perfectly fine topped gutter with a 'top of the line' gutter which isn't topped so is now full of leaves. We live in the woods what were they thinking? At the signing of this contract our salesman Eric said he would do some porch screen framing and stain our new front door. He wanted payment of $600 stating this was his side job. After many, many phone calls, most being ignored, we have gotten no where. Brian Rudd finally came out and told us these problems would be corrected. Last we heard from him was 11/17. He emailed that the siding crew would be out that week to correct window trim. We never heard from or saw any of them again. They never installed the stove vent, stained the front door or corrected our siding issues. I've waited for spring thinking I would hear from them. Too bad, things started out well. Not a good company."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"Unity Heat Pumps was really quick to return my inquiry, did a site visit, give me a quote and did the work in one month. That is uncommon for any contractor. The heat pumps they install work great looks great!"

Welcome to Mike D's Home Mastery, where your home's needs are met with professional care and a personal touch. With years of hands-on experience, Mike D is your go-to expert for a comprehensive range of home improvement services. Our mission is to provide top-notch quality workmanship across various domains, from detailed interior renovations and custom paint jobs to appliance and fixture repair.\n\nWhy Choose Mike D's Home Mastery?\n\nMulti-Skilled Expertise: Whether it's revamping your living space, executing precise demolition, or fixing that stubborn leaky faucet, no task is too big or too small. Mike D's extensive skill set covers all your home's bases.\n\nQuality You Can Trust: We pride ourselves on the quality of our work. Our projects are a testament to our commitment to excellence and the satisfaction of our clients.\n\nPersonalized Solutions: Understanding that each home and homeowner is unique, we provide tailored services to match your specific needs and visions.\n\nDependability and Honesty: We believe in transparent communication and honest pricing. Expect a reliable partner who respects your time and investment.\n\nCommunity-Driven Service: As a local business, we are dedicated to serving our neighbors with the integrity and friendly service you deserve.

At Hometown Heating and Cooling LLC we pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

27 years of experience

Sears Home Improvement Products � Heating and Cooling \n \nSears can provide the right solution to your home improvement needs. We offer a full line of exclusive Kenmore� and Carrier� heating and cooling systems. Get the brands you trust from the name you recognize � Sears. Schedule your FREE In-Home Consultation today! \n

Proper maintained service. \nHonesty and Integrity is top tier! \nLoves to take care of the customers with honesty in place!!