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"On extremely short notice, James and his team were onsite and were very efficient in the performance of the work. Even though they had a 20-point inspection and cleaning list to do for a small flat fee, they were meticulous and did not rush anything. In fact, when it came to monitoring refrigerant levels, James took several readings to establish correct information. At all times, James took the time to explain his work and process, answering my many questions politely and professionally. Faced with a possible expensive repair, James did troubleshooting to establish that it was a faulty part. Instead of trying to get me to pay him for the part and repair, he advised me that the part was still under warranty and to contact the people who installed it. That showed me both his character and his skill in his craft. James provided me with advice that saved us money in both short and long term, and i highly recommend him."

Family and Veteran Owned / Providing Heating and Cooling for residential and light commercial/ Serving New Bern - Havelock - Morehead and surrounding areas

"Shay's crew installed a new HVAC unit and duct work in our attic. Was previously under the house and was not working efficiently. They were great. They worked cleanly and did a great job."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Mike and Crystal were very professional from the first phone contact through the completion of the work. They showed up on time, their work was neat and they worked very efficiently. My windows were in pretty bad shape. They really took their time and prepped them very well which showed in the finished product. When asked to redo or touch up anything it was done without question. In the end we received a very good paint job on a timely basis and at a competitive price. I have already recommended Mike's Painting to others in my neighborhood and would use him again for future painting needs.
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"The water heater in my rental property gave up after "only" 25 years! I almost called Lowe's in New Bern (rental is in Oriental), but they didn't carry Rheems, only Whirlpools and another brand Consumer Reports doesn't rate very highly. After getting several estimates, I chose Scott. They had the 60 gallon model I wanted, came on time the very next day, were quick and professional, and in about two hours I had a new electric water heater w/PEX hookups. They carted away the old, rusted tank, and I now have happy tenants. Thanks, Scott."

We at Moorer and sons HVAC&R offers corrective, preventative maintenance,and installation services on residential,commercial,and industrial applications.Our pricing for the service call is very competitive.We have a motto which states that you can trust us to be your heating,ventilation,air conditioning,and refrigeration specialist! You can trust us to do the job right! our technicians are trained and certified to provide prompt and professional service to our customers. To us, our customers are family and we treat our clients as such.

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

"Went fine - Cleaned dryer vent inside.
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"We wanted to replace our existing Heating, Air Conditioning Unit.  We called several contractors and had them out to give us an estimate.  Wes Hudson called us immediately, emailed us information to review before he came to give us an estimate.  He gave us a much more thorough evaluation of our existing system than the other contractors.  Gave us an estimate and when we told him we were going to check with another contractor to see if we could get the same unit at a lower price, he gave us an even lower price.  We checked Angie's List to see what his rating was and decided to go with him.  The installers were very neat and efficient and had the new unit in about 6 or 7 hrs.  We are very pleased with Hudson's and have already recommended him  to people in our neighborhood who saw that we were getting a new unit.  A plus!!"