Get matched with top central humidifier installers and replacers in Chanhassen, MN

"vitaly and his crew did a very good job of removing a big old furnace and installing a new furnace and air conditioner. They did it in a timely manner at a very fair price. explained everything very well. left the place cleaner than when they started. Highly recommend Hvac Doctor."

"This morning at 7:30AM I discovered I had no hot water, and that my water heater had started to leak. I called Pronto and late morning they sent two very capable, professional gentlemen out with a new water heater. By 1PM, they were finished with the install. A week ago, I had purchased a replacement filter at Menards for my central humidifier. They kindly completed that maintenance task for me as well. They were meticulous about their work and demonstrated care when carrying equipment through my lower level."

"Great service on replacing our furnace and air conditioner. Sales rep was courteous and gave what seemed like a good price. In at 8am to install and out at 3pm. Installers were polite and great with questions."

"Installed a new furnace for us during the winter when we needed it the most. They were able to install it 2 days after we asked for them to service our old existing furnace in which they showed us why it needed to be replaced. Quick and clean instillation with two knowledgeable and friendly employees."

"They retrofit a central air conditioner in our 1920s house with radiant heat (no existing duct work) and it looks great. It is February so the AC canâ  t be run yet, but I expect it to work great. They worked quickly and left with the house just as clean as when they arrived! Thank you Hero!"

"Called and made an appointment. The plumber, Lee, showed up as scheduled. We discovered that the shut-off valve for the water to our condo unit was in another owner's unit. That owner was not home, so we had to reschedule the appointment.
I rescheduled the appointment and was told the plumber would arrive at 8:00 a.m., the first appointment for the day. On the day, the plumber did not show up at 8:00. I ended up calling to see why the plumber had not arrived. I was told that another plumber was out that day, which had thrown the schedule off. (I realize these things happen. I do wish they had called to tell me there would be a delay as the water had been shut off for three units and was keeping another unit owner--in whose unit the main shut off valve was--from going to work.)
When Lee arrived, he apologized for the delay. He replaced the shut-off valve and installed the new fill valve, which stopped the toilet from running. He also lowered the fill water level to save water. Lee cleaned up any mess made by the work and was clear at explaining what had been done and about how to use the shut-off valve in a way that could help it last longer (e.g. not turning it too far or too tightly when turning it off.) Lee explained that I was being charged for the 15 minutes from the first call (when we could not shut off the main water line to our unit) plus labor and parts for this work. (There was an apprentice with Lee both times who was very friendly and professional.)
A few hours after Lee left, the toilet began running again. I could not get it to stop, so I called and got an appointment for a time when I could be home a few days later. For this third visit, Jeff was the plumber. He replaced an O-seal on the flush valve with an extra I had on hand. He also removed some debris from the toilet tank that he thought might be interfering with the seal. He also adjusted the water fill level, which added more pressure to the flush valve, which stopped the toilet from running. He did not charge us for this call, since he was adjusting work done earlier.
Though it was a bit convoluted, we still appreciate the work done. We appreciated the idea of using less water with each flush, and appreciated the "learning" that the water needs to be a certain level to keep the flush valve from running.
Lynn, the receptionist with whom I dealt through all of this was friendly and helpful.
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"We smelled a gas leak around our stove.  Centerpoint technicians confirmed, but could not pinpoint the exact location because they did not pull the stove out.  (They said it was too heavy.)  They shut off the gas and said we could not use the stove until we got it fixed.  But they could not provide any suggestions on whom I should contact for the repair.

When I called MN Plumbing & Appliance, I was frustrated.  I had already called several other companies -- Sub Zero-Wolf (manufacturers), Wolf's one certified service and repair company in the Twin Cities, a gas pipe installer, and several plumbers -- none of which said they could for sure do the repair, because I did not know if the leak was in the gas range, or somewhere else.  One plumber was too busy, and one plumber, though super helpful, did not think he could pull the stove out on his own.

The receptionist at MN Plumbing & Appliance was not sure they could help either, but she had me call one of the owners directly to ask. Scott listened, and said he probably could do the repair -- so long as the leak was not in the range.  He answered my question about his rates, which seemed reasonable.

Scott was not available until two days later, but when he came over, he got the stove out no problem, and quickly located and repaired the leak, bringing the gas connection up to code.  He is professional and experienced, and I would call him for future plumbing needs.

Everything went well.  No more gas smells, and we can use the stove now. The only thing that I was not completely satisfied about -- though it turned out not to be a huge deal -- was that Scott had told me over the phone that I should ask for two people to come over from MN Plumbing to make sure they would be able to move the range.  I made that request to the scheduler, which is why it took two days to be able to get an appointment.  There was no one available to come with Scott earlier.  But then, somehow, only Scott was put on the schedule to come over to my home.  He was able to move the stove on his own, so it didn't matter.  (And I suppose it saved me money because I then paid for only 1 person's time.)  But if he had been unable to move the stove, it would have wasted all of our time. And, if he were coming on his own anyhow, we could have gotten the stove fixed sooner.

Still, I am happy the gas leak is fixed.  And I appreciated Scott's willingness to try to fix the leak even though we didn't know exactly where it was.


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"The technicians were friendly, prompt and respectful. They performed the work they were hired to do. When we called to inquire about possible errors, the technician came out and fixed one of the issues. I have been pondering this review for several months. I’ve had a couple of red flags that have contributed to my lower rating and my response of “No” to the question about rehire. 1) Initially I felt slight pressure from the sales person. I understand it is the sales persons’ job to get the sale and I take ultimate responsibility for giving in to the pressure instead of taking a day to consider all my offers. Part of my unease was the possible lower quality of the product. I did some research into the quality of the product and was not impressed, although I previously learned that poor product ratings are most often attributed to poor instillation quality. Looking back over the situation, I would have waited and probably chose a different company. 2) I was told from other professionals that the older coolants (our previous A/C was approximately 29 years old) used smaller coolant lines and today’s coolants/compressors required larger coolant lines to ensure efficient flow and therefore efficient compressor operation. While talking to the sales person, he (verbally) agreed this was the case and that our lines would be replaced. I called to inquire about them not replacing the coolant line (vs. just using the previous one). The customer service person took my information and said she “had to discuss this with the company owner” and would get back to me. After a day or two she called me back and (politely) told me that it was not in the contract that they would replace the coolant lines and that the technicians did flush out the existing lines to remove any old coolant. She further gave me a line that today’s coolants are more efficient and therefore do not need larger coolant lines. I am a Mechanical Engineer and have studied fluid dynamics. Fluid cannot be more (or less) efficient. Fluid flow can be based on a number of variables, including pipe (tube) size. I feel as though I was being fed a line using the same language that I used just so they could justify not doing what the salesperson said they would (just to get a sale). 3) Shortly after install, our furnace was no longer putting out heat on a very cold weekend. I called (on a Friday early evening) to request a service call and the scheduler informed me we would have to pay an emergency fee to have them out on a weekend, even though our furnace was no more than 2 months old and clearly still under warranty (for both product and service). I wasn’t about to pay an emergency service call so I agreed to have them come out on the following Monday as we had other means of heat. I cannot believe the company would charge an emergency fee to customers with product clearly in the warranty period. The policy could be that only if the cause of the issue was determined to not be covered by warranty then a reasonable emergency service fee may be added. A slight redeeming factor that happened was that on Saturday, the (lead?) technician who originally installed our furnace called to see if he could perhaps resolve the issue over the phone. After some research, he determined it would require a service visit and he offered to come out the next morning – for no emergency fee. He got our furnace working (some fluke occurrence that he’d never seen before) by doing some short fix. He said he ordered a new part for us as a permanent fix. However, he has not been back to install whatever part was supposed to have been the issue. Our furnace is still operating so I’m not sure it’s worth the hassle to follow-up on this. My advice to other potential consumers is do not give in to any sales pressure. Go with your gut and do proper research to help make a large purchasing decision."

"Willem arrived on time, installed the humidifier, and explained it's operation. We ran into a bit of glitch with space for the unit, but with the aid of a saw it was overcome. I won't know how well it works until winter arrives in a few months.
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"Brennan Snyder arrived on time and went about his business. I asked him one question about the hazard symbol that I couldn't get rid of on my thermostat. He showed me where to find it under alerts and he cleared it out for me. He expressed his condolences for the passing of my husband--they had struck up a friendship over the years. He checked the A/C system inside and went outside to check the unit out there. He came back and said everything was great. He asked if I had any further questions or if I needed anything done before he left. He was very pleasant to deal with."