Get matched with top heat pump installers and replacers in Concord, NC

"On opening the box, new furnace was found to be damaged. A replacement arrived quickly and the job was completed by early afternoon. Technician Carey and assistant Ryan were professional and courteous. I was impressed with the way Carey instructed Ryan, quite supportive. The salesman Marlon was very knowledgeable about his product, no hard sell. I was also impressed with Horne's dedicated inspector Jeff following-up on the installation. Passed County inspection with no issues."

"I would recommend them to anyone who needs HAVC service. They identified the probelm, fixed it temporarily so we wouldn't be 100% without heat, then came and fixed it permanently. AWESOME experience all around. <br />"

"Rhett came out and did a thorough evaluation of all components of our heat pumps. He found wiring that had been connected incorrectly, as well as wiring that was never connected, which was causing our heat to blow cold air (thus defeating the purpose of having the heat on!) He rewired two of the units and added Freon to one that was low, and the heat has been working perfectly since. Rhett is easy to reach, honest, personable, thorough, and makes sure you understand what is going on and the work he is going to do to fix the problem. His pricing is fair, and he gets the job done right."

"Aire Serv replaced parts in an upstairs HVAC air handle. On time and no issues with the repairs that were competed."

"We started beginning of August with the Central AC going out ( but only in downstairs of home). Technician came out and diagnosed issue, we needed major component MOTOR. It had to be ordered. He offered us a window exhaust/ portable AC for some very small relief from August heat to use our kitchen area. The motor was supposed to take a month to come in. Several months passed and another technician called to come put the motor in but it now was noticed we also needed the fan that attaches to the motor, another ordered part. Very Long Story short, in DECEMBER, the actual repair was done but guess what, it would not heat like it should it made wobbly noises and I knew it wasn’t right, the heat never came up to temperature as it was not blowing with any pressure. So I called them again. They finally were giving us there best technician Robert, what a life saver! When he finally diagnosed the computer part of system as being issue as well. This was after we replace all the ductwork in our crawl space. We spent a TON of money on this repair but a replacement would have been more and we are so grateful for Robert being hardworking, respectful, knowledgeable, patient, to stick with this repair that until he showed up at our door was an absolute nightmare. Robert you deserve a HUGE raise."

"Customer service is the worst ever. Technicians are great had new Heat Pump installed 3 weeks later AC went out. Two days later finally got tech out found problems with leak in new coil in inside unit. Could not fix because was a factory weld Supposed to replace coil have not heard anything weeks later. Call CS told manager would call me. Still waiting"

"I would absolutely recommend Cool Comfort Heating & Air Company.  I have dual systems installed by them in my home.  They replaced one of them in the spring last year.  They are the only ones I use.  I would continue to use them in the future."

"The service was superior from the initial contact where I requested a quote to the installation. I spoke with Samantha to arrange for someone to come out to provide me with a quote and she promptly scheduled an appointment around my schedule. Mike came out and provided me with several options for a heat pump and promptly sent me an email with the heat pump options and prices. I had contacted 4 other HVAC companies in my area that also provided me with estimates. Accu-Rite Services was the only company that followed up to see if I had any questions and to see if I was still in the process of replacing my heat pump. I called Accu-Rite Services a couple times with questions and Samantha was quick to provide an answer and was very knowledgeable. I scheduled a date for my installation and Accu-Rite Services showed up on time for the scheduled appointment. The installation was really quick, old heat pump was removed, new heat pump installed, everything completely cleaned up and new thermostat was installed. Mike gave a thorough explanation of how the heat pump and thermostat worked. Accu-Rite Services took care of registering my heat pump, scheduled county inspection and also checked for any rebates that were available for me. I absolutely love my new heat pump. I highly recommend Accu-Rite Services for all your HVAC needs. Thank you Accu-Rite Services for your superior customer service, honesty, knowledge and for making this a smooth process for me."

"Our new HVAC system was installed 12/20/2017. Our comfort level has decreased: We turn our heating down by 7 degrees F at night, but on cold nights the system takes over 4 hours to get back to the set daytime temperature. Acosta says we must not turn the heating down by more than 4 degrees. So we now have to choose between being too warm at night or cold in the morning. Supposed, this is because the unit is so efficient and not over-sized. It is too early to say if the higher efficiency shows up in substantial savings. The installers were on time and courteous. They did, however, leave the work area dirty, with left-over food and drink, and our garden tools strewn about. The crews explanation of the controls and electronic thermostat was rushed (after 6 pm) and inadequate."

With years of hands-on experience and a commitment to reliable comfort, we specialize in heating, ventilation, and air conditioning solutions tailored to homes and businesses alike.\n\nOur legacy is built on honest service, skilled craftsmanship, and personalized care. Whether it’s a simple repair or a complex installation, we treat every customer like family and every project like it’s in our own home. From emergency services to routine maintenance, we’re here when you need us most—rain or shine, hot or cold.