Get matched with top swamp cooler service or repairers in East-schodack, NY

"Gregg showed up on time and arrived well prepared to perform the services I requested. He was friendly and cheerful, and completed the routine maintenance of my furnace and the installation of a new humidifier as I requested. I'll be using Adams Heating & Cooling to perform maintenance on my air conditioner and clean the ducts in my home."

"Jim responded promptly to my order placed on Angie's List for the Remote Computer Tune Up & Repair Deal.  He cleaned up the computer remotely, which was running very slowly, and required frequent re-boots.  Computer is running much faster now.  Great service.  Would highly recommend.


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"Overall the job went well with a few minor problems easily fixed. After replacing the hot water tank, I found a leak in on of the joints. I contacted Mike and he was quick to come back and fix the problem."

"They said that they didn't need to do the service."

"Everything went very well, I wouldn't hesitate to use the service again."

"~I have a Moen kitchen sink faucet, no water issues... just the base of faucet got loose, saw this plumbing service call offer in angies list and wanted to make use of this opportunity as I do not have right tool to tighten nut under the sink, as well as a pro might be able to fix stuff if it's more than DIY, in any way it was max 30 min work with right tool.
~purchased deal (vendor: A Real Plumber, albany, ny), 39$ for service call (includes 39$ towards repairs) - this shpould actually cover for fix I am looking for (with a washer and o ring if needed)
~confirmed service time for 7/22 between 9 - 10 am, I cleared everything under sink and made work area ready so that we don't waste any time, as I needed to take my kids out.
~Chris from A Real Plumber showed up at 10:15 AM, explained what I needed
~first 15 mins or so he spent on other things try to convince me shut off valves needed to be replaced< I know they work properly shutting and releasing as needed as I do use faucet filters and time to time work with them to clean up filter pipes / parts), asked how much it would cost - he quoted 125$ for one, since he is here he can do both for same price, even at this time he did not mention how much would be for faucet fix.
~I did not want any additional work or enhancements, and he started looking into issue, 20 mins later he was back and forth several times to his truck, and informed that he is not finding a right tool to fix this and checking with me to see if I have one with original faucet package - unfortunately this call wouldn't have happened if I had that :-(
~10 mins later he found one from his truck, and was fixed in next 15 mins, he mentioned a small washer need to be changed, which is also done, everything was done by 11:15 with actual time to fix issue about 30 min max
~ during all this time or before neither details in offer or vendor mentioned this service call will have a flat charges etc., he took 15 to 20 mins put his tools back in truck and prepare invoice/bill
~came back and mentioned faucet re-installed and made sure its installed properly, total 175$ - 39$ (amount paid to angies list or towards repairs) = 136$ (for me its total 175$ that I am paying)
~when asked about price that is more for work done, he tried to explain that its charged as a flat rate for faucet repair (remember there is no new faucet involved and its only tightening nut under sink), he mentioned flat charge for 3 hrs.
~when asked about how angies list offer helping me here as its 39$ service call + 39$ towards repairs .. so I should be getting 78$ of worth discount on total bill, he said he is not charging for trip and reducing 39$, so 175$ purely for labor to tighten a nut, I think this is RIP OFF,  they have coupon on their website for free service call all the time, when asked about it he wanted me to call them directly and NOT to go through angies list. for better value, (reason we chose angies list is to avoid such experiences :-))
~I had a wonderful experience with similar offer a for a pool service call with same conditions, that I will share more details on another review but person came in partially opened my pool and fixed my filter system and ladder and spent more time than this call, did not charge me anything other than what I paid for angies list offer, my suggestion to angies list is to lock price for service call appointments and time based on vendor type and when vendor shows up make sure they evaluate and confirm time needed for the service call if it goes beyond offer time then discuss how much customer need to pay before starting service.
~unfortunately this is second bad experience with A Real Plumber, and I am not going to use their services anymore or recommend to anyone
~being a premium member called angies call center to explain issue, and looking forward if they can help me in any way regarding this matter.
  
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We specialize in all phases of heating and cooling services, installs, repairs, service and more. We pride ourselves on the quality work we provide, while delivering great customer service. Please see some of the services we offer below and call -or- click to schedule a free estimate today!

"Came to provide routine oil-fired boiler service. Asked why there was always water being expelled from the overflow valve. Tested and found a bad expansion tank. Replace both tank and valve (on the truck). Problem solved!
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"Repairman did a quick and expert job. He was helpful and informative."

"The customer service and repair was great."