Get matched with top heat pump repair or service pros in El Paso, TX

"The owner of the company, Alonzo, arrived exactly at appointment time. Work began immediately and explained to me the process and procedure for cleaning the outside coil and inside evaporator unit. The a/c system was low on refrigerant, so he recharged the unit. Everything went well and even returned to check on the evaporator pan due to a leak. That was taken care of without any problem or extra $. Top notch service!"

"He was quick to respond and complete the job in less than 24 hours. Will continue to use his services in the near future. Was very professional, quick and upfront pricing and troubleshooting options. Answered all of questions."

"EP Comfort is an exceptional HVAC company that goes above and beyond to ensure customer satisfaction. Their team is not only highly skilled and knowledgeable but also incredibly professional and courteous. From prompt responses to efficient service, EP Comfort truly delivers top-notch quality. Their dedication to excellence and commitment to providing innovative solutions make them a standout choice for all HVAC needs. I highly recommend EP Comfort for anyone seeking reliable and trustworthy heating and cooling services."

"Customer service is not extinct!!!!! Gilbert went above and beyond in helping get our furnace repaired in time for the first winter storm of 2026. We now have a heating and cooling expert which we will use again and recommend to anyone we know"

"So MANY businesses never call back and never communicate with their customers which is a huge turn off. I called Sunday evening and left a message. Monday morning Val called me and assured me she would find someone in my area and send them over. She called me back to let me know someone was on the way in 15-20 min and then again to let me know they were there. The technicians were so knowledgeable and fixed the problem in about 20 min. The customer service was out of this world and something you don't see too often anymore. I would definitely recommend this business and, in fact, already have. Rhe other 2 companies I called? Still haven't heard back from them! Thank you so much!"

"He is very prompt and efficient! Trustworthy! Great service; I highly recommend."

"From the consultation/estimate to a fast scheduling, and install, the experience was painless. Great customer service, technical expertise and professionalism. Highly recommend and will use Comfort by Design again."

"They lacked of bit of responsiveness in regard to contacting me about delays or times they would be there. I missed 2 days of work waiting for them, the first day they didn't call to tell me they weren't going to show up because the motor they ordered was not the correct one, and the second day they overbooked a job so they arrived late in the afternoon. The repair Tech however was very nice and professional. They just need to work on their customer service skills, like letting the customer know of any delays."

"Services were very professional, nice, and courteous. I was very impressed by the chimney sweep cleaning, he showed me before and after pictures and for this review I asked him to send them to me. I would absolutely recommend him to anyone else who needs his services. You will not be disappointed!"

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."