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"Water heater needed replacing , they were fast and thorough and cleaned up like they were never there!"

"When my desk top computer failed I called Mr Ferrell. His response time was excellent; arriving at my home the same day I called.
He called me back that evening to update me on what he found. He replaced the power supply and did a virus scan and returned the computer to my home within 48 hours. I found him to be computer savy and very friendly. If we have computer issues in the future I will contact Mr Ferrell.


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"Overall, we were very satisfied with the knowledge and quality of work that Covenant LLC provided. We had Covenant LLC install a radon mitigation system for our basement. Initially my husband and I met with David for the estimate and consultation. David spent the time to explain how radon can get into the basement, what the system would look like, and how he was going to make sure it was working. After meeting with David at Covenant, we met with a competitor who were definitely not as knowledgeable, were not going to seal any of the cracks or holes in the foundation or even follow industry standard by venting through the roof of the house. The day of install the crew was personable and professional and if they had any questions, they asked. The 3" pipe that Covenant had to install to run through a closet and into the attic. In order to do this, they had to drill through the porcelain title floors and run through 3 shelves. They spent extra time to jig-saw cut the shelves around the pipes and they took special care not to crack any of the porcelain tiles and when finished it looked like it was built with the house. After completion, Covenant came back and tested the radon levels which were reduced to below their guarantee, which itself is orders of magnitude below the EPA limit. We were probably not the easiest clients to work with as we had Covenant move the roof penetration several times until the noise was completely unnoticeable. David was always polite and professional and he wouldn't be satisfied with the job until we were satisfied. We highly recommend Covenant Air to anyone who is considering these services."

"Donna and Jeff (owners) were hands on supervisors. They both patiently answered lots of questions and provided recommendations and resources out of their scope of business.  I felt confident that Jeff and Donna knew their business well and that my best interests were being well served.  I feel confident that they will respond quickly to any questions that I may have in the future regarding this project.  I would recommend them without any reservation.  I felt like I was fairly treated and charged a fair price for their services and the system installed.  Stated scheduled was maintained with proposed start and completion dates.
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"The tech was really nice and did a good. They were suppose to install a carbon monoxide detector but have to wait to see how many they needed to order. They have not returned as of today. Left area clean."

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My brakes started smelling very hot when I drove the truck.  Meineke determined that the caliper of one brake had locked.  They  replaced all damaged parts and fixed the brakes in about 4 - 41/2 hours.  Staff was very friendly and pleasant, showed me the damage before they worked on it, explained everything, answered my questions, and fixed the brakes.  The price was much higher than I had hoped, but the problem involved much more than I thought.  I am very satisfied with the work and will use Meineke again.

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"I had a lot of problems dealing with the original equipment that was installed during construction, which they didn't install.  It was installed by another person.  They had done everything that they could over the years.  They're always prompt.  When the first unit I have died, I purchased one unit from them, and I will purchase a second unit because my house has two units.  Actually, I have a service plan with them."

"It was done as promised in time. Looks like team knows theyer craft. It's pricey to replace Heat Pump AC package and South East very competitive."

Jackson PM Heating and Air is a locally owned HVAC contractor that services customers in Karns, Knoxville, Maryville, Morristown,TN and the surrounding area. Established in 2018, we have more than 10 years of experience in residential HVAC services. Our services include heating and air conditioning repair & maintenance, new HVAC system installation and routine maintenance services. We are licensed and insured in air conditioning repair & heating system repair. We are working on financing options for your convenience but until then Jackson PM offers special discounts. We accept all major credit cards. Our goal is to provide you comfort at the touch of a button and present the highest quality of work from our technicians.\n

"Technician came to the house and analyzed the problem. It was determined that the cost of repair was over the allowable Choice Home Warranty limit and it should be replaced. Choice Home Warranty issued their replacement cost. This cost was unacceptable and I challenged their figure. After some negotiation I was offered an increased settlement amount. I still balked at their offer but I was told to take it or repair my old microwave. I finally accepted their amount, even though it is still well below what it will cost me to replace the unit. I might add that the existing microwave has the convection feature and I want to replace with same features. The cost that I will receive also does not include any removal, disposal or installation costs. At this time I am debating whether I will continue with Choice Home Warranty or consider other options."