Get matched with top doors installers or repairers in Laurel, DE

"The installation was efficient and satisfactory; however, I would have appreciated it if the sales rep, when meeting with me at my home and going over the options, would have pointed out that the color of the window frame would not match the color of surrounding wood."

"Jeremy was punctual and professional. The appointment was easy to make with fast scheduling. I received an in-depth presentation and walk through of my home. He was very responsive to my questions and family's needs. There was no pressure to buy or add equipment I did not want or need. My new system was installed two days later. Larry the technical adviser was amazing. He was knowledgeable and friendly. He installed my system with no problems. He took the time to give us a lesson on how to use the app and new system. A few days later I had a question and he responded right away. I loved the system so much, that I referred my mother. Her system was installed a week later. I feel so protected knowing my family is safe using 1st Security Alarm company. I have the confidence of knowing that I can upgrade my system at any time. I can not thank Jeremy and Larry enough."

"quality is always excellent. Delivery has always been on time. this is the third time I have used Arkansas wood door"

"I am a senior with a background in construction.  After reviewing many contractors and speaking with some of them, I immediately knew I hit the jackpot when I spoke to Danny.
 
1.  He knew exactly what I needed and wanted done when I first spoke to him.  This entailed the replacement, repair, and installation of the items listed above with attention to quality in materials, prevention of future problems, a fair price, and a commitment to starting and showing up once the job was initiated.  Danny exceeded every expectation in these regards!
2.  I silently knew in advance manufacturers, quality and cost of exterior doors (including the french door), storm doors, door locks and deadbolts, leak-proof door sills for 6 inch exterior walls and a leak-proof barrier on the bottom of the door frames.  Without knowing of my preferences, Danny suggested the identical manufacturers and materials I had in mind.  At this juncture, we met and I hired Danny to perform the work.
3.  I am beyond pleased with the outcome of Danny's effort on this project.  As an example of his integrity, he asked me to trust him in the design and installation of an exterior octagonal window in a bathroom.  My wife and I were literally blown away with a handcrafted symmetrical waterproof tunnel and inside wall frame he created - more akin to an artistic piece than a window.
4. Inside work was always minimally invasive using tarps and soft shoes rather than work boots.  Outside and inside cleanup at the end of each work day was respectfully performed leaving no mess.
I would recommend Danny to anyone requiring any kind of interior or exterior installation, modification, or repair as I have seen firsthand examples of his experience, skills, and personal and business ethics.  In fact, Danny is presently working on costs to replace our roof."

"Due to the prior work being done improperly, there was some minor damage to the roof immediately adjacent to the repairs. this was quickly corrected for no additional charge and since they felt bad about having to come out again, they also cleaned my gutters. 
very happy with this company and would use them again although I should not need them for years to come. recommend them. they are very concerned with getting the job done correctly."

"well - it was an involved and complicated repair"

"Work was completed in a timely manner, and the doors are of great quality."

"Alpha installed a new bay window, sliding glass door, and siding on our house. We are very happy with the finished product. Jeff was very professional and did an amazing job. Highly recommend!"

"INSTALLATION ....A+ Installers were great... on time, neat, thorough, accommodating. answered all my questions. They left the job clean and picked up all mess and debris. They even vacuumed inside and outside. I am NOT an authority on door installation, but I watched the whole operation and these guys seemed to know exactly what they were doing and left me a beautiful finished product. I can only hope that the quality of the door is as good as it looks and as good as the installers. Great job guys. PRODUCT (SLIDING VINYL PATIO DOOR) .... A+ Door looks and works great. So far so good. It's only been a few weeks, but there is absolutely no problem to date. I hope my delight with this door continues. Weather has been very mild. I intend to update this review once I see how it stands up to next New England winter. ADMINISTRATION & CLERICAL.... D- If the whole operation was like the installers, Castle would have gotten an A rating across the board. Unfortunately the clerical personnel are not on the same page with the facts or with each other. Ask six people the same question and you are likely to get twelve different answers. They lost my deposit, then they found it, then it was never lost, then it was never paid, then there was no record of any problem then there was no record of my order. (All these responses over the phone within the same day) On various calls within the same day I was told: -that the order for my door was never placed; -that my deposit was "misfiled because someone forgot to check a box"; -that my order had not been place, but that the rep I spoke to was going to personally walk the order over to production to get it expedited; -that my order HAD ALREADY been placed and my door should be ready within a week; -that my order WAS placed but would not be ready for at least two to three more weeks and then another week till installation; -that their computer system is "terrible" (I believe that); -that my door would not be ready till after the 20th of the month; -that my door would be ready by the 12th of the month.... and on and on. On the morning of installation, I was home waiting for the installers when my wife called me to say she had received a text on her phone stating that the installation was cancelled for that day (BTW, Castle was not supposed to use my wife's phone number at all.) While I was on hold with Castle waiting for an agent, I received a phone call (on my home phone) from a rep who said their mistake on the appointment date was a mistake and that the installers would indeed be here in a few hours. The entire back office is one HUGE foulup. They can't even get their mistakes straight. A new computer system and people who are properly trained to use it would probably make a big change for the better. SALES Their original "salesman" (from whom I did NOT order) was a tremendous disappointment. The guy who showed up pretended to know a lot more than he actually knew and basically said and promised anything that he thought would get me to buy. He tried several old time sales pressure tricks to no avail. He wasn't even good at them. Among other things, he promised additional discounts but only if I signed immediately. Before he left I asked him to leave a brochure that showed the door I was interested in, He refused. He said, "These booklets cost money and you're not putting any money in my pocket." Despite all of the problems, I would definitely recommend that you consider using Castle for your next patio door project. If and when I decide to replace my windows, Castle will be high on the list of contacts for the job. If all of their installers are as good as the ones I had, I would not hesitate to have them do more jobs for me."

"Nuesco has done a number of jobs at our house in OC including all new windows, hardwood flooring and a custom staircase. Each time they have done everything we asked them to do, did quality work at reasonable pricing. Will continue to use them for our home improvement needs."