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"The weather is getting hot and of course that is when my air-conditioning unit started to not provide the cool air I needed. That is when I immediately placed a call to Zoned Comfort Heating and Cooling. I have used them before and they have been dependable and responsive to an individual's needs for cooling and heating. Andy, (the technician for Zoned Comfort) arrived at the time promised and immediately began to diagnose the problem with my air-conditioning unit. He explained all he was doing as he worked. He is a diligent professional with great courtesy, a pleasant demeanor and one who is a great representative for Zoned Comfort. He wasted no time getting the work done efficiently and effectively. He made sure the job was done to his satisfaction, and mine. I would recommend Zoned Comfort Heating and Cooling to anyone needing such service. When I replace my "ancient unit" I plan to call on Zoned Comfort for this service also."

"Mark Franks had a 4:00 appointment with us, and he called ahead of time to say he might be running slightly late and asked if that would be OK.  It was OK with us.  On arrival, Mr. Franks was friendly and attentive, told us a little about himself and his business, and conducted himself professionally.  He was a good listener and answered all my questions, and appeared very knowledgeable.  I explained I knew very little about the air system and he took the time to tell me the basics and even pointed to areas as he was describing the processes.  He brought appropriate tools and meters and completed the 20-point inspection.  When he checked our thermostat, he said it was off by a few degrees, which is what I had thought, and he explained how to set the dials to compensate.  I asked whether a new thermostat could be used with our old system. He offered information on digital alternatives that have a very high level of accuracy.  He also pointed out the temperature difference between supply and return.  Outside he checked the compressor and cleaned it up.  In conclusion, he said our system was 27 years old and was doing all it could for its age, and he did not recommend any major repairs at this time.  Mostly, I appreciated his honesty.  If and when the time comes to address any serious problems, or to ask about upgrades, I would definitely call Mark Franks for his service and/or recommendations. I'd also like to mention he offered to carry the dehumidifier I had just bought downstairs for me!
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"This was a replacement of old furnace and a/c.  Quality scheduled the dates almost 2 weeks in advance, showed up exactly on time, and accomplished the job in less than the 2 days they allowed for it.  They sent 2 techs the first day to break down the old furnace and a/c, haul it out of the basement, and install the new equipment.  The second day 1 tech came and finished the set-up in a half day.  Both young men were professional, courteous and great on small details.  They cleaned up after everything they did.  The owner of the company, Rick, came in a few days later and went over the operation of the Bryant systems in detail and answered my questions fully.  I've run both a/c and heat with no problems.  I worked in the Building industry for over 30 years-these guys are top notch.
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"cleaned all ducts, went room by room and sealed off vents to increase suction to clean out as he went. Also secured my dryer vent better on his own. very good service and polite."

"Purchased through Costco which uses Weatherking as their local contractor. The Costco purchase involved a little more paper work and payment upfront but saved 10% and was explained upfront and was a smooth transaction. Sales and Techs were all very professional. Sales was clear and provide multiple options and was not pushing the highest price one. Install went smoothly and was started and completed on time. They came back a couple months later to start the AC since the it was too cold during the install and were able to do so quickly after I called to schedule."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"The guys were very professional. I would hire them again in 3-4 years when the ducts need cleaned again."

"Doug was responsive in both returning phone calls and putting together quotes for the ventilation job.  The crew was very personable and professional.  One the crew was very helpful in explaining what they were doing and even found evidence of the roofing company (new roof installed two weeks earlier) did not complete work thoroughly.  I have no complaints, just a "do better" and that would be to explain the product they are using better.  I had to do my own research on the solar vents and insulation not sure what was used.  I will ask Doug for a warranty or paperwork for the vents (non were provided) and more detail.  I worked with Doug to provide a detailed scope of work and he was willing to provide this for me.  I would use his services again."

"Jamie did an excellent job 're-piecing' the panels to fit.  He needed to run out and pick up a few sheets of peg board and trim, but did the job in a timely and accurate manner.
He is punctual, professional and has a very pleasant personality.  I am very pleased with his work and work ethic.
I am looking forward to the second part of my request;  installing iron railings on the front steps which should occur later this week (weather permitting).
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The T.J. Brown Company, is a company that dedicates itself to our clients. Our motivation is to exceed the expectations of our clientele, maintaining a courteous and professional approach, while adhering to the schedule of the contract. We are a company of highly skilled professionals using only the highest quality materials. We wont quit until you are completely satisfied. Every job, big or small receives a satisfaction guaranteed approach.