Honest, high quality residential and commercial heating / air conditioning solutions. Forest Hill Heating & Air strives for exceptional craftsmanship, and a personal 5 star customer service experience. Contact today for a quote.
"DONT HIRE THIS GUY!!!!!! This person should not be in business. He has absolutely no idea what heâ s doing!!!!! Had to send another company to fix ha screw ups. BEWARE!!!!!"
Barbara B on November 2023
Honest, high quality residential and commercial heating / air conditioning solutions. Forest Hill Heating & Air strives for exceptional craftsmanship, and a personal 5 star customer service experience. Contact today for a quote.
"DONT HIRE THIS GUY!!!!!! This person should not be in business. He has absolutely no idea what heâ s doing!!!!! Had to send another company to fix ha screw ups. BEWARE!!!!!"
Barbara B on November 2023
Pohlman Plumbing is a local, family-owned and -operated full-service plumbing and HVAC company serving the Baltimore metro area. Founded in 2008, our professional and friendly customer service plus our top-notch skills have made us one of the most trusted local plumbers in Baltimore. When you choose to work with Pohlman Plumbing, you can have peace of mind knowing we always stand by the Pohlman Promise: fast service, at a fair price, and done right the first time.
"The gentleman that work this business go above and beyond to make the best suggestions for they work required. This is the second time I have hired them. My sub pump went after and more rain was coming they came out with 2 hours to fix the problem. Extremely professional man. I will be er use any other plumbing business other than Pohlman. I highly recommend if you have a plumping issue."
Georgette T on January 2024
Pohlman Plumbing is a local, family-owned and -operated full-service plumbing and HVAC company serving the Baltimore metro area. Founded in 2008, our professional and friendly customer service plus our top-notch skills have made us one of the most trusted local plumbers in Baltimore. When you choose to work with Pohlman Plumbing, you can have peace of mind knowing we always stand by the Pohlman Promise: fast service, at a fair price, and done right the first time.
"The gentleman that work this business go above and beyond to make the best suggestions for they work required. This is the second time I have hired them. My sub pump went after and more rain was coming they came out with 2 hours to fix the problem. Extremely professional man. I will be er use any other plumbing business other than Pohlman. I highly recommend if you have a plumping issue."
Georgette T on January 2024
We are a locally owned and operated company that values honesty and integrity in all aspects of our business. Our major focus is on the quality our work and producing outstanding results. We are committed to creating a level of value unmatched by any of our competitors. We look forward to building lasting relationships with our clients and guarantee your satisfaction!
"Quin was great to work with. Well knowledgeable in identifying needs and resources."
bill m on July 2020
We are a locally owned and operated company that values honesty and integrity in all aspects of our business. Our major focus is on the quality our work and producing outstanding results. We are committed to creating a level of value unmatched by any of our competitors. We look forward to building lasting relationships with our clients and guarantee your satisfaction!
"Quin was great to work with. Well knowledgeable in identifying needs and resources."
bill m on July 2020
SM Mechanical, LLC brings an unmatched commitment to excellence to your HVAC or plumbing project. We deliver unsurpassed professionalism, expertise and value. Call today.
"Best price, great customer service"
Ed V on January 2022
SM Mechanical, LLC brings an unmatched commitment to excellence to your HVAC or plumbing project. We deliver unsurpassed professionalism, expertise and value. Call today.
"Best price, great customer service"
Ed V on January 2022
D & K Air Systems Inc is a locally owned and operated business with over 25 years of experience. I always take great pride in working to provide homeowners with the best possible air quality solutions
"Brad had a lot of knowledge and explained the products very well. Brad was very prompt in all of our communications. We had a new Rheem heating/AC system installed with an air scrubber, as well as, a water heater.. It's only been a couple of days, but everything seems to be working great. We had a 21 year old system replaced. We are looking forward to some energy savings!"
Lisa B on April 2023
D & K Air Systems Inc is a locally owned and operated business with over 25 years of experience. I always take great pride in working to provide homeowners with the best possible air quality solutions
"Brad had a lot of knowledge and explained the products very well. Brad was very prompt in all of our communications. We had a new Rheem heating/AC system installed with an air scrubber, as well as, a water heater.. It's only been a couple of days, but everything seems to be working great. We had a 21 year old system replaced. We are looking forward to some energy savings!"
Lisa B on April 2023
Horizon Services (MD), LLC, is the regions largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey and Northeastern Maryland. After a quarter of a century in business, Horizon Services (MD), LLC, remains fully committed to setting the industry standard for customer service, installation and focusing on things that are important to busy homeowners.
"Good job"
maribel c on March 2025
Horizon Services (MD), LLC, is the regions largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey and Northeastern Maryland. After a quarter of a century in business, Horizon Services (MD), LLC, remains fully committed to setting the industry standard for customer service, installation and focusing on things that are important to busy homeowners.
"Good job"
maribel c on March 2025
When you need AC, heating, or plumbing services, look no further than Horizon Services. For 35 years, we’ve been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of service at reasonable rates. Servicing Baltimore, Cecil, and Harford counties in Maryland, and Chester, Lancaster, and York Counties in Pennsylvania, we proudly serve a large range of local homeowners with comprehensive AC, heating, and plumbing services. Our expert technicians can carry out same-day services and next day installations to ensure that your home remains comfortable year-round. Whether you’re dealing with a serious plumbing problem, a broken air conditioner, or a heating issue, you can rely on Horizon Services for the high-quality service you need at the price you want.
"A"
Michael G on September 2023
When you need AC, heating, or plumbing services, look no further than Horizon Services. For 35 years, we’ve been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of service at reasonable rates. Servicing Baltimore, Cecil, and Harford counties in Maryland, and Chester, Lancaster, and York Counties in Pennsylvania, we proudly serve a large range of local homeowners with comprehensive AC, heating, and plumbing services. Our expert technicians can carry out same-day services and next day installations to ensure that your home remains comfortable year-round. Whether you’re dealing with a serious plumbing problem, a broken air conditioner, or a heating issue, you can rely on Horizon Services for the high-quality service you need at the price you want.
"A"
Michael G on September 2023
We are full-service heating and air conditioning company that provides residential and light commercial service, installation and maintenance. We truly believe that if we focus on helping people and treat others with respect, our customers experience shall be an amazing one.
"poor customer service. service manager insulted me, called me derogatory names while defaming my character. when all I was looking for was for someone to right a wrong. I was actually looking forward to them coming to look at my furnace and was hoping to find a trusted company but was given the complete opposite of what I expected. first no one called me with an update, I had to call, then no one showed by 5pm after I waited patiently all day during their 8-5 window. finally at 5:10 i reached out again only to be met with an after hours line that couldn't help me at all. once I spoke to SM, he insulted me, called me derogatory names and defamed my character all because I was understandably upset for being "brushed off" by everyone I had come into contact the entire day and given excuse after excuse with no solution that was going to benefit me. Customer service and professionalism are lacking 100%"
Tracey S on December 2023
We are full-service heating and air conditioning company that provides residential and light commercial service, installation and maintenance. We truly believe that if we focus on helping people and treat others with respect, our customers experience shall be an amazing one.
"poor customer service. service manager insulted me, called me derogatory names while defaming my character. when all I was looking for was for someone to right a wrong. I was actually looking forward to them coming to look at my furnace and was hoping to find a trusted company but was given the complete opposite of what I expected. first no one called me with an update, I had to call, then no one showed by 5pm after I waited patiently all day during their 8-5 window. finally at 5:10 i reached out again only to be met with an after hours line that couldn't help me at all. once I spoke to SM, he insulted me, called me derogatory names and defamed my character all because I was understandably upset for being "brushed off" by everyone I had come into contact the entire day and given excuse after excuse with no solution that was going to benefit me. Customer service and professionalism are lacking 100%"
Tracey S on December 2023
Our local and family owned and operated company at Farnen & Dermer has been a trusted name in HVAC for over 100 years. We offer expert heating, cooling, indoor air quality, and plumbing services to residential properties in Owings Mills and throughout Baltimore County. Our experienced, licensed, and factory-trained technicians will be there in a flash—proudly offering same-day appointments and 24/7 emergency repairs when you reach out to us by phone. If you need heater or AC replacement, we offer free estimates and flexible financing options, so a high-quality system doesn’t break the bank. From speedy AC repairs and heating maintenance to air filtration installation and boiler replacement, our team has you covered—backing up all our services with a 100% satisfaction guarantee.
"THIS COMPANY IS SCAMMING PEOPLE!!! -On 6/24/21, Farnen and Dermer installed a brand new YORK HVAC system in my home. Everything appeared to be fine, and there were no issues for 2 years. -On 8/28/23, I noticed an extremely loud buzzing coming from my outside unit, so I called them to come check on the problem. My unit was still cooling, but extremely loud. Glen A. showed up to diagnose the problem and seemed like a nice enough guy. After about an hour, he informed me that my entire indoor and outdoor unit need full replacement for a total of $10,900. (I paid $7,500 just 2 years earlier). I said, surely this was covered under warranty because the unit was only 2 years old? He then informed me that it was not because it was â struck by lightning and the warranty does not cover an act of god. -At this point in my head things were not adding up, especially since the unit was still cooling, both of my neighbors units were fine (townhouse) and he did not even check the inside unit. I told Glen I need to think about the replacement because that is a lot of money that I do not have at the time. Glen disconnected my outside unit completely before he left with the hottest week of the summer upcoming (95F-98F) and charged me $189 for the visit. -I am lucky enough to have a Fire Marshall as a good friend to ask him about the situation. This guy sees lightning strikes pretty frequently. He told me there is no way that my unit was struck by lightning based off of what I was seeing and also because it would have gotten to all of my neighbors units (townhouse). He informed me it is literally impossible. THE UNIT WAS STILL COOLING! -I decided to get a 2nd opinion from another company. The other company came out and told me that my compressor was bad and that there was no lightning strike to speak of. They also informed me that it was covered under the warranty and they could fix it. The technician said that he noticed the wiring on the outside unit was incorrect. There was a red wire crossed with a black wire. He said that is exactly why my 2 year old compressor went out. This company even put their findings in writing for me. They replaced my parts and got me up and running for 82% LESS THAN F and D! -I am not the only person this has happened to. It appears to be standard practice. You can see the attached pictures of reviews from other people in the same boat on the Better Business Bureau website. I will be submitting a complaint through BBB and demanding a full refund. This is pure predatory behavior and it is unacceptable!"
Dan W on September 2023
Our local and family owned and operated company at Farnen & Dermer has been a trusted name in HVAC for over 100 years. We offer expert heating, cooling, indoor air quality, and plumbing services to residential properties in Owings Mills and throughout Baltimore County. Our experienced, licensed, and factory-trained technicians will be there in a flash—proudly offering same-day appointments and 24/7 emergency repairs when you reach out to us by phone. If you need heater or AC replacement, we offer free estimates and flexible financing options, so a high-quality system doesn’t break the bank. From speedy AC repairs and heating maintenance to air filtration installation and boiler replacement, our team has you covered—backing up all our services with a 100% satisfaction guarantee.
"THIS COMPANY IS SCAMMING PEOPLE!!! -On 6/24/21, Farnen and Dermer installed a brand new YORK HVAC system in my home. Everything appeared to be fine, and there were no issues for 2 years. -On 8/28/23, I noticed an extremely loud buzzing coming from my outside unit, so I called them to come check on the problem. My unit was still cooling, but extremely loud. Glen A. showed up to diagnose the problem and seemed like a nice enough guy. After about an hour, he informed me that my entire indoor and outdoor unit need full replacement for a total of $10,900. (I paid $7,500 just 2 years earlier). I said, surely this was covered under warranty because the unit was only 2 years old? He then informed me that it was not because it was â struck by lightning and the warranty does not cover an act of god. -At this point in my head things were not adding up, especially since the unit was still cooling, both of my neighbors units were fine (townhouse) and he did not even check the inside unit. I told Glen I need to think about the replacement because that is a lot of money that I do not have at the time. Glen disconnected my outside unit completely before he left with the hottest week of the summer upcoming (95F-98F) and charged me $189 for the visit. -I am lucky enough to have a Fire Marshall as a good friend to ask him about the situation. This guy sees lightning strikes pretty frequently. He told me there is no way that my unit was struck by lightning based off of what I was seeing and also because it would have gotten to all of my neighbors units (townhouse). He informed me it is literally impossible. THE UNIT WAS STILL COOLING! -I decided to get a 2nd opinion from another company. The other company came out and told me that my compressor was bad and that there was no lightning strike to speak of. They also informed me that it was covered under the warranty and they could fix it. The technician said that he noticed the wiring on the outside unit was incorrect. There was a red wire crossed with a black wire. He said that is exactly why my 2 year old compressor went out. This company even put their findings in writing for me. They replaced my parts and got me up and running for 82% LESS THAN F and D! -I am not the only person this has happened to. It appears to be standard practice. You can see the attached pictures of reviews from other people in the same boat on the Better Business Bureau website. I will be submitting a complaint through BBB and demanding a full refund. This is pure predatory behavior and it is unacceptable!"
Dan W on September 2023
With over a decade of experience, Heating & Cooling Certified Mechanic is professionally licensed and dedicated to ensure your HVAC service/install exceeds your expectations! We specialize in HVAC services, repairs and we guarantee your satisfaction! We will not leave until the job is done right! We pride ourselves on the quality of work we provide, while delivering great customer service! Call or click for your FREE estimate today! HVAC, Water Heater, Air Quality System Installations, Repairs & More Need repair? Call Today, Need Installation or a 2nd Opinion? Call Today. 24 Hour Service CALL TODAY! CALL TONIGHT!
"Had a new HVAC unit installed. Mike was great to work with. Price was fair and the work was done faster than what was quoted. Highly recommend."
Michael R on April 2025
With over a decade of experience, Heating & Cooling Certified Mechanic is professionally licensed and dedicated to ensure your HVAC service/install exceeds your expectations! We specialize in HVAC services, repairs and we guarantee your satisfaction! We will not leave until the job is done right! We pride ourselves on the quality of work we provide, while delivering great customer service! Call or click for your FREE estimate today! HVAC, Water Heater, Air Quality System Installations, Repairs & More Need repair? Call Today, Need Installation or a 2nd Opinion? Call Today. 24 Hour Service CALL TODAY! CALL TONIGHT!
"Had a new HVAC unit installed. Mike was great to work with. Price was fair and the work was done faster than what was quoted. Highly recommend."
Michael R on April 2025
Heat pumps rely on evaporation and condensation processes. The unit transfers heat through the system via a compressed refrigerant. The compressor within the pump circulates the refrigerant through two coils. The first coil evaporates the refrigerant and absorbs warmth from the air. The refrigerant then passes to the second coil, where it condenses, and the unit releases the absorbed heat.
A well-installed and well-maintained heat pump lasts an average of 12 to 20 years. Routine filter changes, annual tune‑ups, and prompt repairs help the equipment reach the upper end of that range, while skipped maintenance or poor installation can shorten its life and raise long‑term costs. Ask your heat pump installation pro for maintenance recommendations so you can get the maximum benefit from your unit.
Heat pumps are most effective in regions where winter lows remain above approximately 40°F. Efficiency starts to drop below that point and falls off sharply near 25°F. If you live in a colder area, look for a model with a high Heating Seasonal Performance Factor (HSPF) and plan on supplemental heat during deep freezes to keep energy use in check.
The biggest drawbacks are the upfront cost and poor cold-weather performance. Installation can require electrical upgrades or duct changes, and once temperatures fall well below freezing, the unit may need help from a furnace or electric resistance coils. Factor in those add‑ons, along with routine maintenance, when you weigh the long‑term savings against the initial investment.