Get matched with top heat pump installers and replacers in New Hope, PA

"We a had an issuer with One Hour where they installed our Geo Thomo unit and it took them like 3 weeks to figure out that a over heating relay was bad. In the mean time my electric bill was over $600 due to the fact that they ran the unit of backup electric. At this point I have not had any good experiences with any of the franchises. The tec's are very friendly and accommodating focus on selling other services but when it comes to problems they are not very well trained. I have tried the better business bureau, and started consultation with a lawyer, We will be going to the PA Consumer protection, Your assistance to the matter would be greatly appreciated. "

"4/29/23 Christian tech checks our our home AC. He notes the cooling coils are rusty, a source of coolant leak, and the system, at 14 years age, is near it's end of life. He also noted some mold in the blower blades, which isn't easily seen. He put pressure gauges on the system at outside valves and reported coolant pressure was good. System was test run successfully. He sold us a 1 year maintenance agreement. 6/2/23 outside temp reaches 93 deg. We turned on the AC and only warm air came out. Outside compressor WOULD NOT RUN. We had Christian rep come out. He said all coolant had leaked out. He offered a leak test with dye for $510, or replace the "rusted" coil for at least $3681. We declined. A Christian salesman later quoted a full system replacement. We had another AC company investigate. He found the outside valves HAND TIGHT ONLY, which would allow coolant leak. We had him pressure test with nitrogen over a 4 day weekend, which he charged ONLY a $149 service call. Starting psi over 300. Psi after 4 days over 300 psi. We had him recharge the system. He noted that coils are rusty within 6 months from new. We then had him recharge the system. Total costs with labor & visits both companies $1,595. 7/11/23 Date writing this review. AC working well, same electric power usage for air temps as prior years. Christian seems more interested in selling new systems. Giving benefit of doubt, their 4/29 "technician" was incompetent."

"Adam is very knowledgeable, honest, and easy to work with. He and his team replaced our 2 HVAC systems very quickly and professionally. The team works hard to keep all work areas clean throughout the process. Adam carefully worked us on the details of the systems to assure that they will meet our needs. His price was significantly lower than competitors. I am a very satisfied customer and highly recommend AAC Heating and Cooling."

"Worst service I’ve ever have experienced. They wanted to sell me the product, never told me that there was an early termination fee and another penalty for an initial offer they gave me. Had double charges every month, once for the oil they provided (which they never told me they were going to provide before coming. They just came without my knowledge and then I find a high amount bill) and another for an “automatic payment” for 500 that they never could explain. The didn’t even fix this issue and it kept happening every month even after I cancelled the service. Then having to call them is a hastié for the refund of the 500. Stay away of this company"

"No further comment "

"professional "

"Eighteen months ago they put in a full new system (gas furnace, air handler, AC) a total cost of over $11,000. Now, I am selling my house, and the buyer inspectors found the wrong gauge electrical wire was run from the electric panel to the AC unit. It could be a fire hazard and needs to be corrected. Today they came to my house to check the work and agreed it is the wrong gauge wiring that was used and left saying they would come back tomorrow and replace it. Two hours later they called me and said they reviewed the paperwork and said since they reused the wire from the previous unit even though they should not have it there, It will be close to a $500 charge to run the correct wire. So just to know that is their a version of standing behind their work."

"Horrible customer service. Paid approximately $5,000 to have a water heater replaced and the very next day it wasn't working. The manager gives horrible service and I would recommend hiring any other company. I wish I could leave negative stars because one star is about 10 too many."

"Excellent Service Excellent Customer Service Excellent Staff Recommend getting Service Contract!"

"Brandon was extremely personable, and didn’t mind that I watched him as he worked on the system. He identified the issue and explained it to me in a way that was easy to understand. Brandon went out of his way to make sure I understood why my system was failing, and did not rush me through the process. His patience made it easy to trust him, and he did a great job! He came well recommended. So now I am recommending him to others! "