
Serving Newark, DE and surrounding areas
Approved
Super Service Award Winner
In business since 2002
Emergency services offered
Warranties offered
"Steve, is very professional and did a great job fixing the gas fireplace."





+36


Serving Newark, DE and surrounding areas
Approved
Super Service Award Winner
In business since 2002
Emergency services offered
Warranties offered
"Steve, is very professional and did a great job fixing the gas fireplace."





+36

Serving Newark, DE and surrounding areas
Approved
In business since 1989
Free estimates
Emergency services offered
"The technician arrived late and I needed to follow up with office to make sure I had the right expectation, which I did, and then shortly after he called me to let me know he was on the way. Not really too big a deal since he was about 45 minutes later than his window. My gas fireplace was not lighting properly and the pilot light would go out periodically. At the end of last winter I shut off the gas for safety reasons. I called Chimney Cricket because of the recommendations of Angies list, they have all A's. The technician was professional and did an inspection of the situation and components, he checked the remote starter and ended up changing all batteries. The remote was not "connecting" and the fire would not start. Shortly after the fire seemed to start on its own. The technician continued to assess the situation but eventually made the assessment, because he could not determine definitively the manufacturer of the log set and the apparent randomness of the fire starting, that I should completely replace all components of the fireplace. In follow up emails he was going to check into the situation further and get back to me on some recommendations, I did not hear back after more than a week so I went to the local fireplace shop (Chadds Ford Fireside Shop) to buy a whole new set. The shop salesman really questioned me and doubted that I would need to spend 2,000+ on a complete new set up including the chimney inspections and installation. He recommended that I spend another fee for "their" guy to come and have a look. I was not at all interested in paying another inspection fee, I argued with the salesman about how a professional had already assessed everything and that his guy was going to find the same, but I relented after the owner of the shop realized through our conversation that his shop had installed this fireplace and all components just 6 years prior. So the new chimney Technician came out today and after checking everything essentially pushed a reset button on the remote receiver to re-sync the remote transmitter and receiver. Now the fireplace is working fine again, he also cleaned the components and pilot light. I'm writing this review because 1) the price was very high for the service received (The other technician who fixed my remote today was MUCH more reasonable). 2) Chimney Cricket didn't really tell me anything I didn't already know. 3) For a technician who has been in the gas log fireplace business for 30+ years I don't understand why he didn't know to try pushing the reset button. 4) He ended up fixing nothing, he did not fully follow up to give me recommendations and aside from an honest Fireplace shop owner who was more interested in getting my fireplace working vs making a new sale I would have spent 2,000+ for a new set up."





+2
Serving Newark, DE and surrounding areas
In business since 1981
Emergency services offered
"I bought the townhouse in 2013 and did not want to use the gas fireplace until I knew it was cleaned and serviced. The person from Alpine did a good job and I have no complaints. I felt comfortable and safe using the gas fireplace during the 2014/2015 winter season.
"

Serving Newark, DE and surrounding areas
In business since 2023
Free estimates
Emergency services offered
"Chris inspected our fireplace and told us exactly what was going on with it. He was very professional and knowledgeable."





+36

Serving Newark, DE and surrounding areas
In business since 2000
Free estimates
"John was an easy-going person to work with. I could tell right away that he knew exactly what he was doing. He made recommendations to do a skim coat and gave it a day to cure. The next day he installed the tile and gave it another day to cure. The thi..."





+17

Serving Newark, DE and surrounding areas
In business since 2017
Free estimates
Emergency services offered
"Our Roof/Chimney was damaged in severe wind. We had the brick redone and then called Bricks out to assess the liner. I was able to schedule an appointment right away and upon inspection they had noticed our brick work needed to be repaired as the previous work was not correctly done. The liner also was bent and had a small tear. They were very informative, taking the time to show and explain all aspects of what needed to be done. This company was very reliable, friendly, and professional. The Installation of the new work went quick, and they were respectful of property as well. Id highly recommend Bricks Chimney."

Serving Newark, DE and surrounding areas
In business since 2013
Free estimates
Emergency services offered
"Denis Dougherty of Philadelphia Brick & Stone Pointing worked over the weekend to fix the chimney that was causing leaks on rainy days and he fixed some sagging bricks. I was away when he worked on them but everything was fixed when I came back. It's been a few months now and still no leaks even with heavy rain."





+43

Serving Newark, DE and surrounding areas
In business since 2004
Free estimates
Credit card accepted
"An excellent experience from picking out the countertops to installation. The customer service reps and installation crew were courteous and knowledgeable. Pricing was excellent. We actually thought we were going to pay double the price. The job took less a week from beginning to end. Our kitchen looks beautiful!! We would recommend KOL Marble and Granite to anyone looking to purchase new countertops."





+3
Serving Newark, DE and surrounding areas
In business since 1985
"Excellent quality and thoughtfully installed. Always top notch work from the Crivelli Brothers. No complaints at all."

Serving Newark, DE and surrounding areas
In business since 1999
Free estimates
"Very detailed & quality craftsmanship. I would not hesitate to hire for additional projects."





+7
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