Get matched with top brick or stone fireplace installers in Philadelphia, PA

"Igor stopped by the work in the fireplace. He was very punctual, explained everything and was honest and upfront about the cost. We are very happy with the service provided."

"I recently purchased gas logs along with custom stonework and a beautiful mantel for my home and I couldn’t be happier with the outcome! The entire project cost $6,200 and it was worth every penny! The mantel is solid and perfectly complements the stone. Installation was smooth and the team was professional and respectful of my home. Highly recommend for anyone looking to upgrade their fireplace!"

"Steve, is very professional and did a great job fixing the gas fireplace."

"The technician arrived late and I needed to follow up with office to make sure I had the right expectation, which I did, and then shortly after he called me to let me know he was on the way. Not really too big a deal since he was about 45 minutes later than his window. My gas fireplace was not lighting properly and the pilot light would go out periodically. At the end of last winter I shut off the gas for safety reasons. I called Chimney Cricket because of the recommendations of Angies list, they have all A's. The technician was professional and did an inspection of the situation and components, he checked the remote starter and ended up changing all batteries. The remote was not "connecting" and the fire would not start. Shortly after the fire seemed to start on its own. The technician continued to assess the situation but eventually made the assessment, because he could not determine definitively the manufacturer of the log set and the apparent randomness of the fire starting, that I should completely replace all components of the fireplace. In follow up emails he was going to check into the situation further and get back to me on some recommendations, I did not hear back after more than a week so I went to the local fireplace shop (Chadds Ford Fireside Shop) to buy a whole new set. The shop salesman really questioned me and doubted that I would need to spend 2,000+ on a complete new set up including the chimney inspections and installation. He recommended that I spend another fee for "their" guy to come and have a look. I was not at all interested in paying another inspection fee, I argued with the salesman about how a professional had already assessed everything and that his guy was going to find the same, but I relented after the owner of the shop realized through our conversation that his shop had installed this fireplace and all components just 6 years prior. So the new chimney Technician came out today and after checking everything essentially pushed a reset button on the remote receiver to re-sync the remote transmitter and receiver. Now the fireplace is working fine again, he also cleaned the components and pilot light. I'm writing this review because 1) the price was very high for the service received (The other technician who fixed my remote today was MUCH more reasonable). 2) Chimney Cricket didn't really tell me anything I didn't already know. 3) For a technician who has been in the gas log fireplace business for 30+ years I don't understand why he didn't know to try pushing the reset button. 4) He ended up fixing nothing, he did not fully follow up to give me recommendations and aside from an honest Fireplace shop owner who was more interested in getting my fireplace working vs making a new sale I would have spent 2,000+ for a new set up."

"They were incredibly professional and responsive.  They went above and beyond to install the remote controlled igniter, having to make several trips to get the right parts, so that I could surprise my wife for her birthday.
I would absolutely use them again in the future.
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"Did great job explaining what he did and helping relight my gas fire place. Would definitely hire again."

"Chris inspected our fireplace and told us exactly what was going on with it. He was very professional and knowledgeable."

"This is the second time we've hired John. He's responsive, punctual and very easy to work with. He cleans the work area daily and his work is impeccable. Before installation of the brick, he had to remove a Corian backsplash. This was his first brick backsplash and we couldn't be happier. In terms of cost, I couldn't tell you if he's high, low or average because he's' the only person I called. Also, the first time we hired him, about 4 years ago, he installed a porcelain tile floor which garners compliments all the time."

"An excellent experience from picking out the countertops to installation. The customer service reps and installation crew were courteous and knowledgeable. Pricing was excellent. We actually thought we were going to pay double the price. The job took less a week from beginning to end. Our kitchen looks beautiful!! We would recommend KOL Marble and Granite to anyone looking to purchase new countertops."

"Home Service Experts matched a $50 offer from a competitor when we called them before the job began. They arrived late but called us to explain their circumstances at least three times in advance of their arrival. They had been on another job which ran late because that homeowner had no heat and Home Service Experts wouldn't leave them without heating. Upon their arrival, they inspected our fireplace and immediately explained that there was no need to clean it. They showed me that the chimney was completely void of creosote by looking up into it with a light. When inspecting the fireplace, we told them that water had been accumulating in it. Home Service Experts thoroughly examined the fireplace looking for the source of the leak including getting a ladder and climbing onto the roof. They examined the flashing at the base of the chimney, noted it was not sealed, and went into detail as to how I could test for a water leak and repair it myself or contact someone who does flashing. They also explained and showed me that inside the chimney, one wall of the flue was not concreted (evidently, it should have been) but the owner didn't think that was the root cause of the leak. Overall, they spent considerable time and offered clear and thorough explanations to me, all at no charge. The owner seemed like a very knowledgeable and likeable guy who was really trying to be helpful. Seemed like an old school, blue collar type which I truly appreciated. Would call them again or recommend them without reservation."