Get matched with top ducts & vents installers and replacers in Pearisburg, VA

"Above and beyond, replaced and removed the old handler in a cramped attic, made sure that all registers were re-installed properly (were not installed by New River Heating and Air), came back to make sure everything was completed correctly, and cleaned up all the mess when it was over.  Spent a very long day and part of another to finish things off.  We will only use New River Heating and Air for any of our heating and air needs.  This is the second house we've used them on, and they are always a step above.
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"All States Air Duct Pro was okay. I wasn't rocket science. It was alright, it ain't like painting a Picasso or nothing like that.My wife had an interaction with them. I will probably not use them again."

"He was very courteous and accomodating. Picked up my computer from my home and returned it to me. He even helped me later with another issue via text message and remote access--I just had to replace my mouse and keyboard.  I will definitely use his services again, unfortunately because I am having some trouble with a laptop now.
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"I was aware that my old heat pump was on its last legs. Installed in 2000 I was told to expect it to last about 10-12 years. The air handler/furnace dated back to the year the house was built, 1983. I had a problem with the heat pump running out of freon back in March of this year. At that time the Bakers tech warned that the unit was very likely to go soon. He charged me $300 for replacing the freon and said if the heat pump failed within six months, Bakers would apply the money toward a replacement. Sure enough it failed a few months later. The way the air handler was configured, the hot water heater had to be removed to replace the furnace. This unit was very old as well and Bakers was able to replace it with a new one with no charge for labor as the furnace replacement required the hot water heater to be removed anyway. They also gave me a 10% discount on the cost of the water heater and applied the $300 credit as promised. The crew arrived promptly as scheduled, worked quickly, and cleaned up very thoroughly upon completing the work.
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"There was only one hang up. When I contacted them through e-mail I indicated that I wanted to talk about installing an antique wood burning stove in addition to the chimney inspection and cleaning. The appointment was made for the afternoon on a certain day. But, the guys called that morning and left a message on my voicemail saying they could come early. I did not get the voicemail and they showed up early anyway. I was not home but my mother was there. Unfortunately, these guys did not get the word from the scheduler in the office that I wanted to talk about the installation of the wood burning stove in addition to having the chimney cleaned. So they came did they work and left. I called the workers back (since I had their phone number from the voicemail) and communicated my annoyance at the schedule change. The guy was very apologetic and offered to come back though he was no longer available at the scheduled time which I had blocked off on my calendar.
However, we ended up talking about the project over the phone and he was able to give me all the information I needed about the potential installation over the phone. He was very knowledgable and helpful. So, I'd like to give them a "B" for punctuality though that doesn't seem to really fit the situation. So they get all As despite this little hitch.
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"It went fine.  I had one situation where they put vent on the top of the roof but on backwards and they replaced it. Overall, they did a good job cleaning it but that was a little reckless, I thought, a little careless. They did a good job cleaning the lint out but the only problem I had was the way they put the vent back on. "

"He replaced the dining room dimmer light switch. He didn't have the correct replacement one I needed so he's coming back to install the correct one."

"Our furnace motor was making a loud noise, and Chris Suttles came by and diagnosed the problem shortly after I called. He fixed the problem that afternoon, and the furnace is now quieter than it's ever been. I asked him to come by the next week and give the furnace a tune-up and clean the heating ducts. When Chris opened one of the supply ducts, he found the inside of the ducts had a sticky, oil-like coating. I decided to replace the ductwork, and he replaced all of the ductwork in 2 days. The air coming out of our vents is now cleaner, warmer, and stronger."

"Everything turned out well in the end. They had a few problems on the way but they fixed them. We’ve had them out for different things like the furnace, air conditioning and things like that. The main problem this time was, it wasn’t the same person that came out each time. One person made a mistake and then someone else had to come out and fix it. The person who made the mistake should have noticed they were doing something wrong. I don’t know if they were less experienced or if they didn’t pay attention or what it was. When we called and said there was a problem, they did get it corrected. They sent out somebody I guess with more experience and he took care of it. Overall I’m happy and would use them again. They did our furnace several years ago. I haven’t called or compared their prices to anyone. I have talked to friends who have had similar things done and they said the price is probably about right. It wasn’t a very professional way to did it though. I would use their services again in the future."

Family owned business since 2005. With 30years plumbing w sewer and drain cleaning experience. Serving the fredricksburg area. And northern VA. Specializing in : Sewer and drain Line jetting. Camera inspection. Well pumps. Septic tank repair and replace. Drain field repair. Waterline. Repipes. Sewer line replacement.