Get matched with top heat pump repair or service pros in Perkiomenville, PA

"Exceptional service from the initial diagnosis to repair, superb team. I appreciated everyone's thoroughness, willingness and honest business tactics. They provided a safe environment for me to ask questions and we explored all options. Ultimately, Joshua, sealed the deal by being caring and understanding. His expertise showed but most importantly his work ethics and integrity was felt. Many thanks to the whole team Brett, Joshua, Jason and Peter delivered Top notch service. Lastly, the communication was A+. Loved receiving text messages with photo id's, true professionals. Highly recommend! You won't be disappointed!"

"Worst service I’ve ever have experienced. They wanted to sell me the product, never told me that there was an early termination fee and another penalty for an initial offer they gave me. Had double charges every month, once for the oil they provided (which they never told me they were going to provide before coming. They just came without my knowledge and then I find a high amount bill) and another for an “automatic payment” for 500 that they never could explain. The didn’t even fix this issue and it kept happening every month even after I cancelled the service. Then having to call them is a hastié for the refund of the 500. Stay away of this company"

"Eighteen months ago they put in a full new system (gas furnace, air handler, AC) a total cost of over $11,000. Now, I am selling my house, and the buyer inspectors found the wrong gauge electrical wire was run from the electric panel to the AC unit. It could be a fire hazard and needs to be corrected. Today they came to my house to check the work and agreed it is the wrong gauge wiring that was used and left saying they would come back tomorrow and replace it. Two hours later they called me and said they reviewed the paperwork and said since they reused the wire from the previous unit even though they should not have it there, It will be close to a $500 charge to run the correct wire. So just to know that is their a version of standing behind their work."

"Horrible customer service. Paid approximately $5,000 to have a water heater replaced and the very next day it wasn't working. The manager gives horrible service and I would recommend hiring any other company. I wish I could leave negative stars because one star is about 10 too many."

"Our 17 year old central air conditioning went out at the start of a heat wave. I called Arctic Fire on a Sunday morning. Alex returned my call that afternoon and came out the next day around noon and quickly diagnosed the problem and had our old unit running in about half an hour. In conversation with Alex I discussed the possibility of replacing my 17 year old unit which had been a problem with 3 previous service calls in the last year. Within a day he sent me an estimate which was very competitive and reasonable. Within 2 weeks he replaced both my compressor and air handler in a very hot attic. His team was very professional and completed the job in about 5 hours. Even in very hot weather his team remained focused and answered all my questions and concerns. He did not leave until everything was running and operating correctly. I would highly recommend Alex and Arctic Fire for any of your HVAC needs."

"Colin was very friendly, professional, and knowledgeable and was able to quickly resolve our problems."

"On time. Very polite and helpful "

"Service was excellent. Technician was courteous, professional and thorough. He explained everything."

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