Get matched with top heat pump installers and replacers in Pinehurst, NC

"I set up an appointment for a quote from Cape Fear based on a recommendation from a neighbor, and Justin came on time (he actually called and asked if it would be OK if he came early). He was easy to work with, seemed very knowledgeable, and very thorough as he looked at my current setup and discussed the various options for replacement. I liked some of the recommendations he made as far as adjusting some of the duct routing to ease air flow. I decided to have him quote a 2-ton Trane XL16c packaged AC / Gas Furnace unit and XL16c hybrid (AC and gas furnace / heat pump), which was brand new at the time - it wasn't even in their system yet. When I was provided with a quote, the paper listed the 3-ton unit since the 2-ton unit was so new, but Justin assured me that the price was for the 2-ton unit. I received another quote for the same unit from a different company, and the price was significantly lower. So, I went back to Justin and asked him to double check the price. He did confirm that the price listed on my quote was for a 3-ton unit and provided a new number for the 2-ton unit, but I was left with a bad feeling over what would have happened if I hadn't received a competitive quote and questioned them. Also, the other company I dealt with talked with the Trane rep, and stated while the XL16C gas pack was available in a 2-ton unit, the hybrid unit (with gas furnace and heat pump) was not available in a 2-ton unit. This quote process was at the end of December, and they offered an extra $500 off if we would install before the end of the year. Would they have taken the money for a 3-ton unit and only delivered a 2-ton unit, or would they have realized the error when I went to pay and said 'we quoted you the wrong price'? If I ordered the hybrid unit and paid for a 2-ton unit, what would have been delivered? These could have been honest mistakes or not - I really have no way of knowing. In the end, I didn't feel comfortable with the way the quote process went, so I decided to go with another vendor."

"I've used Blanton's for several years to service my heat pump system. Yesterday I had Bobby P. as my tech and I couldn't be happier. He went above and beyond to provide excellent service, he arrived on time, was friendly and explained everything that he was doing. I truly believe my unit received the best service it has ever had. I hope that I can get Bobby P. as my tech on my future service."

"My heat would not shut off and as a result it reached 90 degrees lower level and 89 upper. The HVAC system was replaced with a new one in late September. The tech was great , very knowledgeable and had the system up and running once he found the problem and waited to make sure that the system turned off doth up and down stairs."

"David did a great job fixing the exhaust fan in my bathroom. It was making this weird grinding sound but he easily identified the problem and got it fixed quickly. He also helped me with the garbage disposal in my kitchen which wasn't working. He was friendly, polite and respectful and explained what he was doing. I will definitely call him again in the future if anything else breaks. I would definitely recommend H&S Mechanical Services! â­ â­ â­ â­ â­"

"Installers had a great personality even though it was a bigger job than they expected and stayed until job was completed. (Over 12 hours)"

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