Get matched with top doors installers or repairers in Plymouth Meeting, PA

"Recently we hired Ardmore to replace the glass in 2 of our skylights and install a new storm door. Other than rain delays the skylights were installed in less than 2 hours as Ardmore sent 2 crews for the installation. They even came inside to vacuum any debris that might have fallen into the house during the installation. (5 out of 5). The installation of the storm doors was different. It took over 10 hours for 2 men to finish the installation which I felt was excessive and felt they didn't do the installation correctly. The difference between a good company and a better company is how well they fix a problem and to this point they are doing a better job. When I called to complain the scheduler immediately suggested they send out someone to inspect the work and within 3 days someone came out and fixed 2 out of the 3 problems and said someone would be calling me and ordering a replacement part to fix the 3rd problem"

"Dear Michael & Son Customer Service Team, I am writing to formally express my disappointment and frustration with the lack of service I received today. As a customer enrolled in your Unlimited Service Plan, I expect timely communication, reliability, and a basic level of professionalism. Unfortunately, today?s experience fell well below those expectations. The service provided was inadequate, and the lack of follow-through and responsiveness was unacceptable?especially for a customer paying for a premium plan that is advertised as offering priority care and peace of mind. Being on the Unlimited Plan was a key factor in my decision to continue doing business with your company. Experiences like this call that decision into question. I did not feel valued as a customer, nor did I receive the level of service your company promotes. I would appreciate a follow-up to discuss this matter and understand how you intend to resolve it. "

"Pual did a great job on fixing the leak. Very good in communication . He is very responsible. I Highly recommended ."