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"Absolutely amazing service! The whole transaction was handled professionally & diligently. Service techs were fantastic & professional. I highly recommend Maynor for all your heat & air services."

"Carolina Comfort Air Inc. did an excellent job with the whole unit replacement. Brian and Adam worked diligently and kept me up to date with progress throughout the install. Highly recommend this company!"

"Very good experience; professional and courteous. I called in the morning after finding I had no heat. Craig was out within hours to diagnose the problem. He had to order a part but was back next day to install. I would recommend them!"

"Very professional. Came and assessed the issue. Ordered a part. Told me I didn’t have to pay until the job was done. Just for the visit. I told him I’d pay in whole so my son could oversee the repair. I received a call confirming and within 2 days it was repaired!"

"Service was great. They came out on time and gave me multiple options in order to repair the unit. They were able to repair the system same day and were very knowledgeable and efficient."

"Comfort Monster did a superb job diagnosing and servicing my HVAC. I called late in the day and scheduled an appointment the next day. The tech checked multiple sources to troubleshoot the issue. He was able to get my unit running in under 30 minutes. My unit is very old, so I requested a quote for a new system and received a very sensible estimate in under 24 hours. In contrast, I was told by a tech from another company I needed a replacement unit. I feel that Comfort Monster really took the time to address the underlying issue rather than just try to sell me a new unit! I highly recommend Comfort Monster and Ben!"

"The maintenance was performed on heating unit. After the technician was done, my heat temperature was off on both upstairs and downstairs units. A technician came back out and found that a zone damper motor needed to be replaced. I was quoted $400 but when the tech finished I was charged $497.64. I was charged the diagnostic fee of $80 on top of the damper cost. Before this maintenance my heating was working fine so I seriously question their work. Very disappointed."

"I set up an appointment for a quote from Cape Fear based on a recommendation from a neighbor, and Justin came on time (he actually called and asked if it would be OK if he came early). He was easy to work with, seemed very knowledgeable, and very thorough as he looked at my current setup and discussed the various options for replacement. I liked some of the recommendations he made as far as adjusting some of the duct routing to ease air flow. I decided to have him quote a 2-ton Trane XL16c packaged AC / Gas Furnace unit and XL16c hybrid (AC and gas furnace / heat pump), which was brand new at the time - it wasn't even in their system yet. When I was provided with a quote, the paper listed the 3-ton unit since the 2-ton unit was so new, but Justin assured me that the price was for the 2-ton unit. I received another quote for the same unit from a different company, and the price was significantly lower. So, I went back to Justin and asked him to double check the price. He did confirm that the price listed on my quote was for a 3-ton unit and provided a new number for the 2-ton unit, but I was left with a bad feeling over what would have happened if I hadn't received a competitive quote and questioned them. Also, the other company I dealt with talked with the Trane rep, and stated while the XL16C gas pack was available in a 2-ton unit, the hybrid unit (with gas furnace and heat pump) was not available in a 2-ton unit. This quote process was at the end of December, and they offered an extra $500 off if we would install before the end of the year. Would they have taken the money for a 3-ton unit and only delivered a 2-ton unit, or would they have realized the error when I went to pay and said 'we quoted you the wrong price'? If I ordered the hybrid unit and paid for a 2-ton unit, what would have been delivered? These could have been honest mistakes or not - I really have no way of knowing. In the end, I didn't feel comfortable with the way the quote process went, so I decided to go with another vendor."

"Raymond, did an excellent job for us! We contacted no less than 6 contractors trying to repair or if necessary replace our 2.5 yr old unit. He not only repaired our unit, but discovered it was still under warranty for parts! 4 other contractors said we had only a year warranty when we actually had a 3(THREE) yr warranty. It did take some time for all the parts to come in, but I think that's a nationwide issue of supply chain! Raymond is definitely our HVAC guy from now on! Thank you, Raymond for a job well done!"

"Wanders and his helper were wonderful. Came to my rescue quickly when my furnace developed a gas leak and fixed it for far less than other companies were going to charge. I highly recommend them."