Get matched with top heat pump repair or service pros in Riva, MD

"As a new customer, I was surprised and pleased that the service could be performed on the same day I made the request. Mike was very thorough and professional, and provided a clear explanation of our system and new wi-fi thermostats. Everything was done efficiently - I am looking forward to having Grove maintain our system on our annual maintenance plan."

"They do a very thorough job. An itemized list of everything done is provided. They provide helpful suggestions. I am very pleased. Not every similar company works on both heat pumps and oil furnaces."

"i had a 22 yr old heat pump replaced, It was only a couple hours to have someone on site. I had an installed heat pump the next afternoon before 4 PM. Amazing!"

"He delivered excellent service by promptly identifying the issue, sourcing the required part, and fully repairing the heating unit in a remarkably short time."

"I have had a service contract with McCrea Heating and Cooling since I purchased my condo unit new 7 1/2 years ago which included 2 maintenance visits a year. My current contract expired yesterday so I called to renew my service contract and upgrade from "Bronze" to "Silver." The representative took my charge card information over the phone. I asked if the contract was in effect as of today. They said "yes." Then I tried to schedule a service call (my unit was serviced a little over a month ago and now the condo wasn't cooling.) I was told then that the Silver Contract would NOT be in effect after all. The difference in price between Bronze and Silver is the cost of a diagnostic visit so they were getting the money one way or another. My long time history with the company did not persuade them to honor the contract I had just paid for. They wanted to charge me $98 to have my problem diagnosed under the Bronze contract that I pointed out was already expired. I was told the representative "misspoke" and should have told me they would have to send out someone to determine whether the furnace they have been maintaining for the past 7 years (with the most recent service call just a month ago) would "qualify" for the Silver plan. So, I cancelled the order for the Silver Plan. I called another company who came out for $30 and determined the problem was a clogged condensation drain. This drain was supposed to have been "blown out" when the regular maintenance was done by McCrea just a month ago, but obviously was not. The water was backed up in the drain pipe and filled the pan under the furnace/AC unit which turned off the AC. Now that everything is working again, I am seeking a different maintenance service plan provider. McCrea has competitive service contract prices, but if they have no customer loyalty, and the maintenance work is not done properly, maybe it's a question of "you get what you pay for.""

"The sales person, sold me a 15.5 seer heat pump and and the model it says 14.0 seer, so I asked the technician and he told me that, with both systems equal to 15.5 seer. I wanted to see 15.5 seer on the machine specifications but it does not said. So at this point, I donâ t know if the system installed at my house was 14.0 or 15.5 seer."

"Did a good job installing a 1.5 ton heat pump in 2017. Decent price."

"I called Carroll Mechanical for an estimate on a new high efficiency heat pump system. I met with a member of their team that clearly explained everything and helped to design a solution that worked for my family at a fair price. The install team arrived on time, they were very polished, and did a technically excellent job. The system is working really well and the whole family is comfortable! Couldn’t have asked for more - I’ll be using Carroll Mechanical as my go to HVAC contractor from here on out."

"The service engineer was able to diagnose my issue over the phone which saved me hundreds of dollars. The engineer had superior knowledge of my specific HVAC system and overall HVAC technology."

"We called because our shop main office heat pump ( A/C ) quick working. They were out in 24 hours to check out the situation. The Technician that came out WAS GREAT!!! Very friendly and repaired our issues quickly. Dave Gascon was our technician, he was great and very friendly. He keep us in the loop during the whole diagnostic and repair situation."