Get matched with top insulation install or upgrade pros in Rochester, NY

"My front and side windows were very drafty as the wind comes from the southwest and blows down the soffits. My wife wanted to replace the windows which would have been very expensive. When USA Insulation installed the additional insulation to the entire first floor of my 1-1/2 story house, we noticed a big difference in the first 3 days. The house is much quieter from outside noise, there is no drafts in the window frames, and the furnace isn't kicking on every half hour. We have a pellet stove insert in the living room and haven't had to light it in the past week and the outside temperatures have been in the mid-thirties. I'm saving money on propane and pellet fuel. The crew that installed the insulation came to my house on time. They were very courteous and polite. They did a full house walk-through inspection and explained every thing they needed to do. They worked together as a team and finished the job in less time than I expected. They cleaned up before they left and you'd never guess what was done. I don't normally do reviews or surveys but I had to comment on this. I highly recommend USA Insulation and have already told my friends and family about this excellent work."

"Installation went well, done quickly. Appreciated them coming out to Honeoye NY."

"Very professional. Price was reasonable. Crew cleaned up great. Owner came out and did walk through and made sure no concerns before final payment was made. Would highly recommend this company for insulation!"

"My husband and I had a new roof installed by Stellar Roofing the week of 4/17/23. It was a large job including a complete tear off of multiple layers of shingles, including cedar shakes at the base. Our experience was positive from the start. Toby had come out to give us a quote, he was in our home for 3 hours going over details, taking photos and explaining how a new roof should work and the products that Stellar uses. He was kind, thorough and not pushy. We signed the contract and were excited to get this “to-do” checked off our list. We were told they were 3-4 weeks out at that point. About 3 weeks later we received a phone call to schedule our new install. The crew arrived on Tuesday (4/18/23) morning right on time and got right to work. They were fast, efficient and took extra care on cleaning up the large mess that comes with a new roof. They had the majority of it done within the 12 hours of the first day. Phil the project manager stopped in after the first day to check on progress and was available via telephone calls or text. The second day a few people from the crew returned to finish up the loose ends, install the vents and fix a small piece of soffit that needed to be replaced. They had everything done and cleaned up by 3:00PM the second day. Phil, the project manager, had reached out via telephone saying he would be in touch for a final walk through and to collect the remaining of the payment. The same night (Wednesday) that the Stellar Roofing had left our home we started to notice that our upstairs bathroom (toilet, shower and sink) were not draining correctly. We spent the next two days, many hours and money, snaking the drains, taking apart plumbing, removing the toilet with no avail. With more research we learned that it could be something wrong with the vent on the roof. With the new roof we thought that maybe a piece of shingle or trash had gotten stuck in the vent. Saturday morning 4/22/23 we got up on the roof and took a look down the vent. We could see that there was something down the vent but couldn’t make out what it was. I reached out to Phil, project manager and he had the main roofer from the job come down. He arrived within the hour and confirmed that he could also see something down the vent and said it looked like a piece of flashing that is used along the edge of the roof. He then spent an hour attempting to get this piece of flashing out and reported he couldn’t get it. He was going to the store and would be back. He came back and started banging on it and within 20 minutes reported that he was able to get it out. To our surprise the piece of flashing was 2, 12 feet long pieces (photo below) that had been wedged all the way down our vent which was blocking all output from our second floor bathroom. The roofer reports that he didn’t know how this 12 foot piece of flashing found its way into this 4 inch round pipe. There is no possible way that this piece of material fell into a 3 foot tall vent pipe that was coming out of the roof . Accidents happen but what makes it worse is that someone on this crew knew this happened and decided to brush it under the rug and hope that we wouldn’t find out. The roofer left after getting the flashing out of the pipe. We happened to look in the dumpster and found that he had broken/took off 14 inches of the exhaust pipe without asking or letting us know that was the only way to get this 12 foot piece flashing out. Again lying and hoping that we wouldn’t notice that he broke this off. This was on Saturday 4/22/23, I had texted a photo of the new found issue to the project manager. He reported that he was sorry that this happened and would be in touch today 4/24/23. 4/25/23 Final walk through with project manager where he extended his apologies about the situation but offered no solutions, compensations for our time and resources spent on fixing the issue they created after spending $26,000 on a new roof."

"The job went very well. Doug provided a very fair quote to replace my 4 year old roof that was very poorly installed by a different contractor. He also provided a quote to replace my family room ceiling which was damaged due to the roof leaking. He responded to my request for an estimate within minutes and was at my house within 30 minutes to determine the work to be done. He was upset by the work by the previous contractor and his goal was to restore my confidence in small business contractors and he and his workers definitely did that. Doug and the crew were thorough and attentive to small details. They went above and beyond on some aspects of the job.....manufacturing and installing a finished edge where the roof met the house on the garage and on an addition, matching the paint color of my siding for that edging, painting the roof vents and power vent, adding very nice crown molding on the newly installed ceiling. The crew was friendly and respectful of my property and Doug checked in regularly to make sure things were progressing well and that I was satisfied. The job did take longer than the original estimate, but that was because of the issues that had to be dealt with. The work was completed for the price quoted. I will definitely contact Doug at Do It All Contractor for my next project. My confidence in contractors has been restored!"

"Matthew Mulcahy was quick to provide an estimate and to do the job. He not only repaired the wall and ceiling but installed new insulation to prevent such damage from occurring again. His work on the wall and the (textured) ceiling was first-rate. He is, in addition, a friendly, outgoing young man and we enjoyed our conversations with him as he waited between coats of mud. In short, first-rate service in every phase of the job."

"We had a moisture issue with our skylights in our vaulted ceiling.  After talking over several options, decided that a tear down and closed cell spray foam application was the most permanent solution to this problem.  We met with several companies about the job and ran into an issue getting a comfortable feeling with each contractor until we met Paul.  The job required a tear-down of the ceiling, the batt and cellulose insulation, spray foam application, some shims on the rafter for the new drywall to replace the thickness by some previous foam board, drywall, texture, and then multiple coats of paint and primer.  There were a lot of angles around the skylights as well to top it off.
When we met with Paul he went through the steps he would take to complete the job.  He talked a lot about the prep work and what that process entailed (an important step for us since we just repainted the walls, installed some bookcases, and put in new hardwood floors) and most importantly, instilled in us a sense of confidence that he could and would get the job done.  The job was not scheduled to start right away due to the cold weather so our confidence in Paul was demonstrated by his follow-up and follow-through when we were ready.  It was a good feeling for us, as in the past we've had contractors bail out after waiting a period of time and also change their quotes.  Paul was true to his word.
We are thankful for the diligent prep work.  The house was closed off in that section and it was like bomb had gone off inside of it.  The blown-in cellulose was everywhere and then when the drywall dust came, you had to wonder if the finished product would ever look like it used to!  The crew was very respectful and they really busted their backs getting the job done.  My wife felt very comfortable with them in the house with our two little kids and we even felt comfortable leaving the house to them while they worked.
When the process was finished, my wife remarked at how it looked as if nothing had ever happened!  We were very appreciative to Paul and his crew for the work that they did.  They showed great accountability and service and we got a good sense of their integrity.  We are very thankful to have found him and we will be using him for future projects.
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went good, work performed meet expectations.

clean worker, efficient, knowledgeable, and had a great attitude

very pleased with this person/company he used good materials

will use this person/company in  the future as we plan to upgrade parts of our house

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"Price was fair and on target to insurance settlement. They expedited installation to prevent damage because of rain storm.  Work crew started on time, were courteous, efficient and did a great job.
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"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."