Get matched with top brick or stone fireplace installers in Sudbury, MA

"Steve did Great work and had the fireplace working great!"

"Pacific Stone and Tiles came to measure and showed about 6 choices for granite selection for the offer price. We were working with our own interior designer and we were on FaceTime with her. She nixed the 6 choices so Pacific Stone showed us another granite which was from India and was mostly white with few markings and some reddish-brownish highlights. The effect of this Indian granite was white and it coordinated nicely with our maple cabinets. Our interior designer told us to choose that and we agreed to pay Pacific Stone $1000. more for this granite from India. No name was given for this new granite in writing. When the day of installation came, the old countertop was removed. I did not think to go out and look at the granite in the truck before installation. The installation was done very efficiently and very nicely. However, the countertop did not look like what we were expecting. The color effect was gray with many markings. We were expecting a whitish granite and got gray. I asked to see the original sample that we had been shown when we selected the white granite but they did not have it on the truck. I contacted Pacific Stone and they emailed me a photo of what they said was the granite sample they showed me, but it did not look what they showed me. The granite we got was called moon white on the final bill but it had no name on the original invoice we signed. I made a number of inquiries about the discrepancy between the granite color we expected and what we received. Pacific Stone said there are natural variations in the appearance of each granite variety. However, we paid $1000 more because we thought we were getting the granite color we and our interior designer viewed and chose. I don't think I got the granite we selected and feel I paid $1000 too much. I now have to figure out how to get the granite to coordinate with the maple cabinets as well as regretting that I paid $1000 more than I should have."

"They first came out to do a routine check and informed us of what we should / needed to do to have our fire place perform better. The quote they provided was very reasonable. We decided to install a rain cap after the sweep and getting an appointment was very easy. The technician arrived early and completed the work quickly."

"Rock Solid Chimney provided excellent service-they were on time, cleaned up after they finished, and did a very good job."

"Outstanding - complicated installation in existing great room with large stone fireplace. Carlos and team were able to mount the TV on the stone and route the wiring in the mortar joints to make them nearly invisible. The initial wireless wall speakers didn’t perform well and Carlos Removed them and installed built-in wires surround sound speakers and system has worked flawlessly. Thorough and committed to customer satisfaction and making things right."

"The technician came, used a vacuum in the fireplace. Fine. I asked for an inspection of the chimney, but he wouldn't climb up to the roof. Instead, he used binoculars. I could have done that myself! And with binoculars, you cannot get a good view of the chimney, flashing, crown. No video inspection, no close up inspection. just binoculars. It was not a real inspection. Then he gave me a quote of $950 to install a cap, PLUS an additional $250 to bring an extra long ladder. Really?? I had another chimney contractor install the cap, and they did the work for 30% of the quote that Master Chimney gave me. I would not hire Master Chimney again."

"Our chimney needed to be rebuilt from the roof up. We called Carl for an estimate and he sent someone out who gave a free verbal estimate of $1300.00. We scheduled the work and were told they would come out to do the project as soon as they could, as there were other projects ahead of us. The work was completed during three consecutive days by the same gentleman who came out the first time to give the verbal estimate. On the third day, when the work was completed, Carl's worker stated he would be collecting a check from us that day. He then asked what we were quoted on the formal estimate from the company. This came as a complete surprise to us as the only estimate we had ever received was the free, verbal estimate when he first visited our home. He then told my husband he was under the impression the total for the work came to $1800.00 and then he called Carl to confirm. Because of the miscommunication, Carl agreed to charge us $1350.00. This was a positive aspect in our dealings with the company, although they could have been more communicative and clear regarding a formal estimate in the first place. After the work was done, we noticed a lot of debris on our roof, including broken bricks and mortar from the old chimney. We also noticed that a large piece of mortar/cement had been left under our back deck as well as had been spread over parts of our foundation. We are assuming this was extra and the worker was trying to dispose of it. We also never received a receipt for the work. We should have asked for one when we gave him the check, but we were going out of town and were in a rush. Therefore, my husband called Carl multiple times the next week. Carl never answered his phone and his voicemail box was full every single time. My husband also sent an e-mail to the address listed on the company's website, detailing our concerns: 1) no receipt, 2) debris on the roof, and 3) a free cleaning of the chimney which had been part of a verbal agreement -- and my husband never heard back. Due to their unresponsiveness and the mess that was left at our home, we have given up on contacting this company and will be using a different company for any further chimney repairs or cleanings in the future."

"It went great! We were going to add to our patio with brick pavers, but working with American Made Masonry, they helped us select stone pavers that were terrific. The crew was very professional and meticulous. It turned out better than we hoped. Additionally, American Made Masonry replaced our front door stairs with granite and brick almost ten years ago, and this job still looks great. You can see pictures of this on their website"

"Everything was smooth and professional with one minor exception. The vents were all cleaned as promised. Photos were taken to show us. Everything was explained well. All questions were politely and thoroughly answered. Lowe's sent one man and he did have big equipment to carry upstairs. On one trip up the stairs the employee nicked the wall, but it was minor - we were having someone come to spot paint anyway."

"The roofing job was completed in very timely manner. They worked with me on getting the correct color of the shingles and fixed the old gutters. I requested the standing water against the side of the house be fixed. They install a drainage pipe. It has rained hard several times now and the front yards drains without a problem. Everything was done a in a timely manner. I also request a walkway be install. All my neighbors have commented on how well the house looks. They did an excellent job and the clean up was great. I would hire them again for any future projects."