Get matched with top heat pump installers and replacers in Wallingford, WA

"My experience with Greenwood Heating and Air Conditioning has been entirely positive. From my free estimate appointment through finished installation, the process was seamless. Each and every representative of theirs has been exceptional. Trevor negotiated a very competitive, all inclusive price for the entire system and followed up on the day of installation to see how everything was going. The install was expertly performed by an industry pro, Andril, with 17 years plus experience. Follow-up has been exceptional. Greenwood Heating has earned my unequivocal recommendation."

"Bottom line - I am happy with our three-head ductless Mitsubishi heat pump installation. It now functions properly and looks good inside and out. Controllers work well. Units are super quiet. Price was mid-range so reasonable. But…it was not a smooth road to get to this outcome. Started off well with a quick response to do a site visit and prepare an estimate. The tech was knowledgeable and provided accurate information (I had consulted with a home energy consultant and did online research). It took some work on my part to get a correct final bid that included the proper rebates – I had to correct their first one because it was for two heads rather than three and then get the rebate deducted. Scheduling the installation was easy and prompt and was done in 1.5 days. The two person team had good judgement about where to put the external conduits and locate the heat pump. BUT – they installed the refrigerant lines incorrectly (crossed the connections to the pump) so the heads iced up and then leaked water. They came back a few days later to fix the problem and now the heads work fine. But they did not properly reinstall the sheathing around the lines, which City inspector noted. So they had to come out again to fix this. They have a great zero percent financing deal with Synchrony bank but could not answer questions about how it worked, the terms, etc. Took a fair bit of time to sort this out with the bank, but seems to be set up now. I asked three times to get copy of warranty and registration of equipment with Mitsubishi for my records but never did receive this."

"Robert installed a heat pump and replaced the old furnace. Took an expected 2 days but he did a great job. They weren't able to put the heat pump in the spot they thought they could, but we made it work. They tried to sell me a wireless Honeywell thermostat because my Nest didn't have enough wires to it. I wanted to keep my Nest so had to push them on it. Electricians were able to run a new wire through the crawlspace. Seemed a little pricey, but I didn't get quotes from anyone else since they were so quick to come out and install (all within a week). Give Robert a raise or bonus, please!"

"I purchased a new Navien NPE-240A2 Tankless Water Heater and had it installed. I'm loving the new water heater. It replaces an old Noritz tankless that died just before this installation. The on-site estimate was what sold me. Ken went through all the details and answered a lot of questions from me. Zachary came out with Austin and performed the installation just like I discussed with Ken. Zachary kept me in the loop throughout the installation to ensure I was in agreement with how it was going. Zachary always had my interest at heart and ensured no corners were cut. The installation is much cleaner, and more correct than the previous tankless company did. Zachary even listened to my concern about the astectics of the exterior exhaust and quickly found an easier and cleaner looking way to address my concern. He also removed an old recirculation pump and replaced a new main house shutoff valve. The entire area was treated respectfully and left cleaner than they found it."

"I had three estimates at our house for our conversion from a gas forced-air furnace to a heat pump/gas furnace installation.  I was most impressed by Evergreen's rep. Scott, as he was very helpful in explaining the technology and was the only one of the three to do a J load calculation on our home.  I also felt after the estimates were all given that Evergreen's was the best buy in terms of the product features vs. overall cost.   As I researched our installation I realized that my mother's all-electric home would be better served by a heat pump as well.  Again, Scott did the best job of all three estimators there as well.   <br> <br>After the down payment of 50% of the cost the installation was set up within two weeks for both locations.  The work was done on time and efficiently.  My mother's job was done in a few hours, mine took a couple of days.  I'm happy to say that both units are performing perfectly, through both the colder weather of March and the warmer than usual days we've had in April.   <br> <br>There were a couple of things that should be mentioned, not major issues but worth noting.   <br> <br>The installation of our heat/pump and furnace did not meet City Code on the initial inspection as the condensation pump was placed on the floor.   City code required it to be 18 inches off the floor due to a potential for an explosion should there be a gas leak.  The correction was done within a few days, but I did have to schedule a city inspector on two different days.   The city inspector remarked that the installer 'should have known better'.   <br> <br>On my mom's split heat pump the indoor blower unit began making a loud clanking noise one month into use.  Evergreen was quick to come out, mom called on Sunday morning and was able to have a crew come out the next day.  Apparently the installers had missed a mounting clip on the external cover of the indoor unit and over time the casing sagged enough that the rotating fans began to hit the inside of the case.   <br> <br>Several weeks after our work was done I was called by the financial office asking me to pay the remaining 50% balance.  I pointed out that it had been paid on the day the work was done, but apparently the payment was not correctly registered as having been paid by their accounting office.  Fortunately I was able to point to my credit card statement indicating that the balance had been paid in full.   <br> <br>Overall Evergreen did a professional job from start to finish and I have no hesitation in recommending them.  Given their expertise and experience I have no doubt that my equipment will continue to be well serviced going forward.  "

"This company has been consistently good for me and my house in the last 11 years. Having to deal with changing a furnace, a water heater, and last week a heat pump , is not for the faint of heart. I have to say, John and Debbie made it relatively painless. They worked on my timetable and were very accommodating. Most of the technicians that installed my furnace 11 years ago are still there. Those guys are fast and efficient. AND they clean up after themselves! Which is something I can't say about the electrician, the roof people, the window replacement guys I've had to deal with. I never write reviews (unless I am mad beyond reason:), but for Bassett - thank you guys for being so easy on my nervous system!"

"They were a joy to work with. They did the job on time and did exactly the way I wanted. I would not hesitate to hire them again or to recommend them to others. The costs were fair."

"I'd been wanting to get of our old electric baseboard heaters for a long time, and replace it with something more efficient, and Mark helped my understand the differences between a ductless mini-split system and a ducted heatpump system. Even in our small house, the ducted system was the way to go. Mark and his installers were professional and efficient, and answered all my questions. When the thermostat was acting a little odd, he sent a technician over to calibrate it, free of charge. There was a small issue where I initially got the wrong specs for the electrical, and as a result I had the electrician install unnecessary circuits, but Marc reimbursed me for the cost."

"A Hunt's Services plumbing team (Josh & Henry) arrived the same morning that I called Hunt's Services over a leaking hot water tank. They confirmed the tank needed to be replaced and went over all the options that I asked about (tank, tankless, heat pump), going into detail and explaining everything I questioned. Later that day I let them know that we would like to go ahead with a tankless system and they had it installed two days later using a four person team (Josh, Henry, Corey, and Austin). All of these plumbers were well presented, polite, open to answering questions, and generous with looking into other plumbing issues I brought up along the way. I would definitely recommend them and use them again."

"The heat pump was installed in March 2024. Very good service. I subscribe to the maintenance contract. Every few months a technician is scheduled to check all functions of the pump, air cleaner, filters and thermostat communication. One was here today. Helped me further understand the thermostat Alert symbols, checked & replaced the worn out air filter housing as part of the free maintenance. Very respectful and knowledgeable."