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"Our experience with Logan Services was very disappointing. I told Andy (the Logan salesperson) in person and in writing that we would like to keep our analog thermostat, instead of getting a new, smart thermostat (we already have a smart thermostat for an existing system, and we prefer the analog functionality). He said of course. On installation day, the installer informed me that the new system required a smart thermostat. So we had to accept a new, smart thermostat. The detailed quote Andy provided for the replacement of our A/C and heating units included a manufacturer rebate and tax credit that would be refunded to us after the installation. The system we selected would be eligible for a $1400 rebate and a $1200 tax credit on our 2024 return. Three days after our installation, the Logan office called to follow up on the new system. I asked at that time how I could claim the manufacturer's rebate, because there wasn't a form or application in any of the paperwork I received. I was told that Logan would apply for the rebate and I should receive it in 6-8 weeks. It is now more than 8 weeks later, and I have not received anything from Trane. Now Logan claims that the rebate must have already been applied to the cost of our system. This is not true. The price Logan quoted remained the same from the original quote to the final invoice, and it did not include a deduction for a rebate. I do not recommend doing business with Logan."

"Hoov Air was easy to schedule and responded immediately when I needed assistance. My furnace kept going out during the coldest time of the year. It was back up and running in an hour. Highly recommend for any repair/annual service!"

For over 50 years, homeowners in Columbus, Dayton, and Cincinnati, Ohio, have relied on Logan Services as their preferred heating and air conditioning provider. We are now excited to offer professional plumbing services as well. Whether you need assistance with your air conditioner, furnace, heat pump, ductwork, or any other aspect of your climate control system, or if you require plumbing solutions, we are the dependable residential HVAC and plumbing experts you can count on for prompt and friendly service.

"Zach is a great guy. I had a gas leak emergency and by the time we were all said and done, Duke guys came out for inspection and said this is some of the best work they’ve seen. And, exactly how they expected the work to be done. Worth every penny in my books. "

"We had a problem and they came out 3 days in a row. Roots in pipes drain backing up on basement . On Christmas Eve brought equipment and got it cleaned out enough to work until I can get permanent solution done after 1st of yr. I am very thankful to them . eve "

"Very unprofessional and dangerous. They are not safe to have in your home or be around, do not risk yourself. "

"very timely and used them a lot and courteous and knowledge everything was taken care of i had a couple other questions he answered and explained things and what was still happening with the sink and that it wasn't installed correctly and he explained all this very helpful."

"Jonathan was very professional and pleasant. He addressed the leaking shower faucets quickly in spite of the lack of replacement parts."

"left sink with putty all over "

"Great price and great service. Josh and team are very courteous and prompt. It was a pleasure working with them. Josh added a full bathroom in our basement. I was amazed at how quickly they were able to jackhammer a section of the basement floor add the needed plumbing, pour new concrete and set the shower; all in about 2 days. I definitely recommend their services!"