Get matched with top gas piping pros in Wilmington, NC

"Ryan was honest regarding what the problem was and solved the issue without pushing new parts which I had been told by two other people that new parts would be required. He also discovered a hazard that was not exposed by other two. I would definitely use Port City Gas Works for any other fireplace or gas repairs needed."

"I was able to get the work done the day I called. He was very professional and nice. I had to replace the old water heater. I still have not received the manufacturer's warranty paperwork even though I have requested it twice by email other than that I am pleased with the work. Can you get the manufacturer's warranty for me????"

"Excellent. The Fireplace Guy arrived on time with a second repair person. He was courteous, friendly, and professional. He is 3rd generation owner and certified by the NFI, so he inspired confidence from the start. He proceeded with diagnostic work and some minor repair, including cleaning and repairing a short in the switch wire, explain gas he went along, which I found very helpful. So nice to have a working fireplace in such (relatively) cold weather."

"Mike installed a new underground gas line for our inground pool heater. He did and amazing job! He was so fast and hardworking but also personable and prefessional. He answered all of my questions in an easy-to-understand way for someone who isn't in the industry. I felt I could trust him and didn't feel I was being overcharged or taken advantage of. Will definitely be calling Mike again for any of our future needs. 10/10!"

"Jeff converted my new natural gas dryer to liquid propane trying to leverage very poor instructions (a very new model). His patients, tenacity, and experience resulted in a fantastic job completed!! Iâ ll refer Hukilau plumbing to everyone!!!"

"I hired Brandon for a commercial plumbing project and a residential remodel as well. Having remodeled several homes Brandon is hands down the most knowledgeable and professional plumber I have hired. He discovered rotten and clogged pipes and replaced them at half the cost of other estimates in half the time. He has always done what he said he would do in the timeframe that he said. He rerouted our kitchen plumbing through the concrete slab, re-plumbed our bathroom, and connected all appliances. I will hire him for all my future plumbing needs."

"John and his crew were very attentive and took care of all the work professionally. He followed up until the final inspection was completed and kept me informed of the entire process"

"We received a sales call saying the service was "going to be in our area".  Price quoted was for one 2-story chimney.
We had to cancel our first appt due to our own schedule conflict.
Second appointment agreed upon was to be within a 3-hr window, but we made clear to them that they had to be finished by 11:00, since we had to leave for another appointment.  Dispatcher said they would be the first on our schedule within the window of 8-11 am. When they did not arrive by 10:30, we phoned the dispatcher. She insisted that we were the first on the day's service list, but that they had been stuck in traffic.  (There were no major extraordinary traffic problems that day in the DC area according to the traffic reports.) And she reminded us that they were technically within the 3-hour window.  She told us they were only 10 minutes away at the time of our call, and the service would only take 30 minutes....BUT she could not account for additional unknown traffic issues.  We had to reschedule because we were afraid we would have to leave before the job was finished.
On the next scheduled time, the dispatcher called one hour in to the time window and said the service team could not leave their previous appointment site because there was a gas pipe break, and that it was against the law for them to leave before the gas company arrived.  She wanted to reschedule appt for the following morning--again within a 3-hour window.  She even offered to reduce the price because of the inconvenience.
We did not want to set ourselves up for another likely disappointment, so asked to cancel it all.  Dispatcher was very pushy, argued with us that the last event (when she claimed they had been stuck in traffic for 2-3 hours) they had actually been pulling up in front of our house when we phoned to reschedule (rather than being 10 minutes away not accounting for traffic, as she had originally said).  This differed from the truth, and so lost all confidence.
I am sure the chimney cleaning service would have been fine.  Too bad it didn't work out.

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"I had Ben and Ryan respond to my service calls. Both were on time, courteous and professional. I highly recommend them and Ease Plumbing. I won't hesitate to call them again if I need a plumbing professional."

"On time and efficient. Good value."