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"He explained all the parts that were needed, how an expanding pipe would be best since my mud room--where the pipe runs through--is not heated, and how the outside faucet mounting would be a bit tricky, and I couldnt be happier. I can clean my backyard, water plants, no problems at all. He also replaced my bathroom showerhead in about two minutes and I have perfect water pressure now. He was friendly, affordable, informative, and amenable. I look forward to hiring him again!
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"I can’t say enough excellent things about Lance, the service technician who came out! We just purchased our first home so imagine our surprise when barely a month in the large grand chandelier fell from the ceiling in the early morning. I was going to replace it myself but remembered our home inspection pointed out some instances of aluminum wiring in the house so I thought I should have an electrician confirm the outlet was properly done before I go mucking around in the ceiling. Although it cost me an emergency dispatch fee, they had someone in my house first thing the very next morning. Lance was prompt and just so amazing - very kind and careful with keeping our house clean, taking care of the floors and finishings and really went above and beyond to help a very frazzled young family try figure out the mess they just purchased. While he was at our house we opted to have him also see if he could remove two outlets in the dining room from a dimmer switch so they can be always on. He explained the pricing up front and I knew what the job would cost as a final number before he began any work. For the first job, I was very impressed with how thorough and complete he was in taking care of not just the replacement chandelier, but even with safely disposing of the now broken old chandelier for us! He even offered to help move some boxes for the Salvation Army pick-up we had scheduled - I was just blown away by how kind and helpful he was! For the second job, I was so very pleased that he took the time to really figure out what was wrong. He ended up spending almost three hours discovering several issues - including things like faulty attempts at mitigating aluminum wire connection points in several outlets that we received confirmation prior to settling on the home had been fixed. He was able to come up with creative solutions to safely leverage what was already available to solve our problem and the best part is he really took the time to not only do it right, but to explain everything as he went and really helped me learn more about my house and how I can discover and resolve similar problems in the future. Being someone who is always trying to learn I really appreciated his willingness to answer my questions and share his depth of knowledge and experience! In the end, even though the job was a lot longer than either of us thought it would be, and even though the original cause for the emergency dispatch was already resolved, Lance made sure he stayed until we had a solution in place and we still only paid the initial quoted price! Yes, the price did seem a bit high compared to what I’ve seen on other provider’s quoted rates. However, the work really is just that good - absolutely worth it AND charging by the job instead of the hour takes all of the guessing out of how much you will need to pay, not to mention covers situations like this where the job ended up taking quite a bit longer than originally anticipated. We couldn’t be happier. We were so pleased with the service that we also signed up for their annual service plan to avoid emergency dispatch fees in the future and to get their annual safety inspection. There’s a lot of uncertainty associated with buying our first home, but at least we now know who we will call for all of our electrical needs!"

"Excellent service from Hecomo. Technician did not try to push purchase of a new HVAC system even though there were major issues with our system, feel comfortable while talking with an advisor. Very knowledgeable, patiently, friendly and nice person, answer all my questions. Later on, we decided to replace the whole new system with fair price and wasn’t ripped off as others. Very professional and well trained technician. I will definitely use them again."

"Joe was the first to call shortly after I submitted my request for service. He had the tech out that morning who confirmed what I thought was the issue - the AC needed replacement. Since both the furnace & AC were original, I asked for an estimate to replace both. Joe's estimate was very fair given I had an estimate earlier in the year for just the AC. Because I am in a condo, choices were limited on both the AC unit and the furnance (because of size and space limitations). But Joe found a good combination of products and the install team came out on a SUNDAY! The job was not an easy one and I appreciated the team's tenacity in completing the installation. So far, everything is working well. One thing to be aware of: while the company offers an interest free payment plan, that plan is based on a higher cost (essentially I took it to mean the interest was built into the payoff period) so I chose to go with the original estimate."

"One of my AC compressors was not starting correctly every time. If it did start, it would run fine, but on hot days, when it would cycle frequently, (i.e. cool to target temp, stop, temp would heat up, thermostat would send signal to restart, and eventually the compressor would not restart). I don't remember the exact explanation, but I think there's a small fan linked to the capacitor. The fan provides some cooling to the capacitor which is stressed at startup time. Eventually the capacitor burned out because it wasn't getting its appropriate fan/cooling. First, this is a pretty specific problem. I'm fairly technical myself, and my father can fix anything. We had isolated the issue to the capacitor, but could figure out why it had failed. This is a large home and the large capacitor, so it really was a job for a professional -- capacitors offer plenty of opportunities to electrocute yourself pretty severely if your a "do-it-yourselfer." The No-Frost tech diagnosed the problem within a few minutes and explained it in detail. I called my old man to see what he thought, and confirmed that would definitely explain the problem. Second, the appropriate replacement part was an all-in-one capacitor/fan combo part specifically made by the vendor. Because my unit was a larger-than-typical unit AND these guys rushed out pretty much same day (or next morning -- I think it was a Friday going into a 95 degree weekend). The tech didn't have that exact part on his truck. He gave me two options, he had the same size capacitor and fan unit separately, so he could merge those together and get the unit functioning right then and there, or he could order the part and come back some time the following week -- he called the warehouse and they didn't have it in stock (my compressor is large and 10-years old). Given the weather, and everything else, I had him build the setup I needed, took him about 20 minutes to link the fan and capacitor together and the AC unit was humming along again shortly thereafter. I loved that he took the time to explain the problem in detail. He could tell i was "tinkerer," yet he was very politely patient with my ignorance (I had no idea the capacitor required its own cooling). I loved that he gave me the choice on waiting for the vendor's "officially sanctioned" part or just getting the unit working, and that he took the time to explain why this wasn't a risky workaround. I gave him a nice tip and emailed my neighborhood HOA email group the contact details as a reliable, trustworthy and well-priced service provider who will always go the extra mile for the customer. These guys fixed my furnace a year earlier when I nearly burned my house down by not paying attention to my intake... Would and have definitely recommend these folks for any HVAC needs."

"Our heat went out and we reached out to Beltway. They were able to get out to us in a timely manner and diagnose the problem. The system was 25 years old and was going to cost 700 dollars to make a repair that had already been repaired once before we bought our home. After discussing our options with Ryan we decided to replace our furnace and AC unit instead of risking future issues and pouring more money in to an old system. He gave us a very reasonable price on a two stage system that is much more energy efficient than our existing unit and did not even charge us for the repair of our current system since we decided to buy a new unit. They have a 5 year labor warranty on their work which is far better than most companies that only offer a one or two year warranty. The install team was very courteous and polite, always wearing shoe covers and taking down decorations or moving stuff to avoid damage while coming in and out. At the end they walked us through the new unit and told us what to watch out for. We would definitely recommend Beltway to anyone and will come to them in the future with all our HVAC needs."

"Within first month a key part failed. Blue Dot quickly responded and promised to fix the system. The replacement part arrived a fewest days later, and a 2-man crew installed it. This team needed 2 hours, but I am not complaining. The AC is back on line."

"Fixed bathroom tub spout to include replacing pvc with copper. Installed a gas line for future range"

"The sales person, sold me a 15.5 seer heat pump and and the model it says 14.0 seer, so I asked the technician and he told me that, with both systems equal to 15.5 seer. I wanted to see 15.5 seer on the machine specifications but it does not said. So at this point, I donâ t know if the system installed at my house was 14.0 or 15.5 seer."

"Our office needed a replacement water heater installed. Heil was very responsive to my multiple emails and calls. We did have to pay an additional fee of $250 to expedite the replacement due to the water heater not being currently available in their personal inventory. So far, we are pleased with the replacement. The price paid was almost a third of what other companies estimated."