Get matched with top heat pump repair or service pros in Albuquerque, NM

"Excellent job done. Splits installed throughout the home. Thank you Eli and crew "

"They were very thorough and explained the problem in a way that I understood. Thanks "

"They installed a mini-split system that works extremely well in the addition to our home. Very kind, courteous, professional, and knowledgeable. Highly Recommend."

"On time, professional finish the work is promised.Exceptional quality of work cleaned up after themselves and explained every step of the process"

"Super quick, and he killed it."

"Was in need of plumbing work and repair that was part of a water heater failure that also caused damage. Called and asked if they service our area, they said they did, and I asked to have an estimate. After several calls, we succesfully arranged for the plumber to visit, and Jorge & Brad arrived as scheduled. Both Jorge & Brad seemed knowledgeable and responsive. They said there would be no charge for the estimate and they would prepare it for me to receive by the following week via email. More than a week later, no estimate had I seen. Had to make multiple phone calls to find out where the estimate was. After more than a week of phone calls & promises of return calls that they never fulfilled, the person answering the phone (Karesse) said that Jorge had sent the estimate to a "VP for approval." To my surprise, I got a phone call the next day, but it was just Karesse again to say that they were looking into the matter and were going to get to the bottom of where that estimate could be. This sounded good, but resulted in nothing at all working with Roadrunner. After another week had gone by, more phone calls resulted in being told the same thing again and again, with no one stepping up to be responsible nor actually get the estimate to me. I requested to speak to a manager and was told no one was available to speak with me. I asked for a manager to call me and put a condition on it, "if they actually care" to fulfill on having our business and doing what they said they would do. Already a month went by without the estimate, and the last time I spoke with Roadrunner, all I got was one last phone call from Karesse saying that this was important for them to resolve so they would call the next day. I never heard from Roadrunner that next day nor ever again and never received an estimate. It is clear they do not value customers and do not know what integrity is nor what it is to fulfill on the basics of being reliable service providers in our world. Not recommended as reliability to deliver on services and customer care are not what they are up to."

"Very professional and thorough. Serviced our air conditioner, cleaned everything inside and out, checked for and identified items that were recommended to be replaced. Fully explained the reason why replacement was recommended and outlined possible consequences if we were to choose not to follow their advice. Everything was completed to our fullest satisfaction. "

"My furnace was fixed and checked for carbon monoxide by a knowledgeable technician. I would definitely recommend Nextgen."

"Job was completed quickly soon after visit to give me an estimate."

"Service was excellent. I was scheduled in right away. The installers were quick, efficient, very professional and they were clean. Also, the price was actually very reasonable! I am very, very happy with this company?s work. Highly recommend! "