Get matched with top heat pump repair or service pros in Albuquerque, NM

"Excellent job done. Splits installed throughout the home. Thank you Eli and crew "

"They were available when needed, weekend rates were reasonable, and repairs done quickly. Will definitely hire again!"

"Unprofessional, Dishonest, and Left Us in the Cold If you have an emergency, do not call these people. total disaster from start to finish. It started with the dispatcher, who couldn't even manage to take down a phone number correctly, I had to repeat the number to her 5 times. Then, I was promised a 2:00PM-5:00 PM Friday arrival 01/09/2026. Pablo, the technician, didn't show up until nearly 7:00 PM on a Friday night. I was grateful for this, but it gets worse from here. When Pablo finally arrived, it felt like a total scam. He admitted he could have installed a generic part to get our heat running, but since it was late on a Friday, he clearly just wanted to go home. He chose to leave my family in the cold rather than doing his job. ? The Dishonesty: To make matters worse, he didn't even provide an estimate that he said he would provide via email. "

"They installed a mini-split system that works extremely well in the addition to our home. Very kind, courteous, professional, and knowledgeable. Highly Recommend."

"It is great to be able to say that I trust NCB Mechanical with all of my plumbing needs. I had a recent water heater installed by Caesar and Daniel who were positively the best in getting the job done efficiently and without any issues. After the install, I was pleasantly surprised by the way they handled everything, including communicating what to expect in the inspection. NCB handled everything for me, and the city inspector said it was done perfectly and that NCB Mechanical was a company he never has to worry about doing things right the first time. Good Job NCB...you are my go to company for everything I need ! Marc McCaffrey"

"Super quick, and he killed it."

"Was in need of plumbing work and repair that was part of a water heater failure that also caused damage. Called and asked if they service our area, they said they did, and I asked to have an estimate. After several calls, we succesfully arranged for the plumber to visit, and Jorge & Brad arrived as scheduled. Both Jorge & Brad seemed knowledgeable and responsive. They said there would be no charge for the estimate and they would prepare it for me to receive by the following week via email. More than a week later, no estimate had I seen. Had to make multiple phone calls to find out where the estimate was. After more than a week of phone calls & promises of return calls that they never fulfilled, the person answering the phone (Karesse) said that Jorge had sent the estimate to a "VP for approval." To my surprise, I got a phone call the next day, but it was just Karesse again to say that they were looking into the matter and were going to get to the bottom of where that estimate could be. This sounded good, but resulted in nothing at all working with Roadrunner. After another week had gone by, more phone calls resulted in being told the same thing again and again, with no one stepping up to be responsible nor actually get the estimate to me. I requested to speak to a manager and was told no one was available to speak with me. I asked for a manager to call me and put a condition on it, "if they actually care" to fulfill on having our business and doing what they said they would do. Already a month went by without the estimate, and the last time I spoke with Roadrunner, all I got was one last phone call from Karesse saying that this was important for them to resolve so they would call the next day. I never heard from Roadrunner that next day nor ever again and never received an estimate. It is clear they do not value customers and do not know what integrity is nor what it is to fulfill on the basics of being reliable service providers in our world. Not recommended as reliability to deliver on services and customer care are not what they are up to."

"Very polite arrived on time,did a great job showed me pictures,definitely will use them again "

"My furnace was fixed and checked for carbon monoxide by a knowledgeable technician. I would definitely recommend Nextgen."

"Job was completed quickly soon after visit to give me an estimate."