Get matched with top heat pump installers and replacers in Boston, MA

"They contacted me right away, set up an appointment, came and did a wonderful presentation that was on a Tuesday. I had other contractors in between. They already sent me their estimates. I waited till that Saturday. And I emailed him, that I wanted to get his estimate. Never received anything. The following Monday, I called his number. He never got back with me. I told him what I wanted. He never got back to me. On Tuesday, which would have been a week after he was here. I called H L Bowman, and spoke with somebody there. She said she would check into it, and she would have an estimate to me within a day or two. And they never got back with me. I never got an estimate. And we checked our email address. Make sure everything was good. Never received anything. And here it is like, over two weeks later and havent heard a word from them. "

"Got the job done. I don’t know if it could’ve been a little more in depth. They kind of just sprayed it with a cleaner and checked the temps, and a few weeks later, my AC is now dripping water."

"Fast, efficient."

"Very well. Didn't take long at all. I would recommend Richmond's Home to my friends and family"

"Before installing a mini-split, the sales person told me that I'd need to cut down an interior shelf to a specific height. I paid a handyman $400 to do exactly what the sales person instructed. Later on, N.E.T.R. came and did the installation; however, AFTER the installation, a technician told me that they hadn't accounted for the vent opening and closing and that the shelf would need to be further cut down. As you can imagine, this type of service is rather ridiculous. If they knew that the shelf would need further cutting, they should have NOT installed the unit. I have called N.E.T.R. six (6) times in three weeks, and no one has called me back about this issue. After paying for the unit and for a handyman, it's ridiculous that I have AC that is compromised because no one with the company thought to properly measure the space so that the work by the handyman could be done once. At this point, I'd like for N.E.T.R. to take care of this for me."

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"George A. and Nathan arrived as scheduled. They replaced the faucet, garbage disposal and cleared the clogged pipe. Throughout the time they were here, they were respectful and courteous. Whenever, I had a question, George was very responsive. After, the work was completed, I was able to test the faucet and garbage disposal. They also cleaned up after the work was completed. I would strongly recommend them for future jobs."

"Did a good job"

"The guy was very efficient, he knew exactly the issue. I'm quite happy. "

"Wilmer was absolutely stellar in his project to replace my old oil boiler with a a gas one. I shopped around heavily and Wilmer provided me the best quote and walked me through my setup to help me understand it before I ever committed to giving him the job. He was incredibly friendly, honest and knowledgeable. He provided communication throughout the project and was quick to get back to me on any questions I had. The work got done in 3 days as he promised. His team showed up on time, worked hard and cleaned up after themselves. The quality of the work is top notch. I am a very happy customer and would absolutely love to do business with WR again. "