Get matched with top doors installers or repairers in Boyce, VA

"After learning that the company wanted $300 for a pair of door sensors for my 1/2hp Craftsman Garage Door opener, I told Dave the technician that I thought $300 for a pair of door sensors was way overpriced and that I could get the parts from Sears for about $30 a piece.  For $300, I could get a brand new garage opener!  I will not be using this company for any future repairs and will be letting my friends and neighbors of their overpricing.
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"It went well! The guys were friendly and honest, particularly about one aspect of the door opener mounting."

"The initial estimate in August 2015 went very well.  We were very pleased with the quality we were getting and the quoted price.  The company was responsive and showed up on time to give us the estimate. From that point, however, we had difficulty at times communicating.  We did not hear back from the company regarding the status of our order and possible dates for scheduling the installation. When we finally heard from them in October, they left a message for us with a date of installation. I called and left a message to confirm the date, but they did not get our message.  Once they understood the mistake, they immediately rectified by making time for us as planned.  
On the day of installation in October 2015, the lead installer showed up on time but they did not start work until about 11:00 am due to an issue with the window delivery/pick up. The installation went fine, and they appeared to be detailed and diligent in their work. However, we noticed part way through there was a mistake in the order, and one window was ordered without grids. Unfortunately, the installation went very late (they did not finish until about 9 pm) due to complications with the big picture window at the very end, which was not started until nearly 7 pm.  Consequently, they completed the work on the large picture window in the dark and cleaned up outside in the dark.  They were unable to wrap a side window that was not part of the installation, but which they agreed to wrap when we had our estimate.  We were told they would come back and finish cleaning up when they came back to swap the window out for the correct one, clean off black marks on the interior of the windows, and complete the wrapping of the additional window.  The next morning, we completed the clean up ourselves outside.  We were pleased with the installation and the quality of the windows. However, we noticed a dent in the aluminum border surrounding the big picture window above our front door, probably inadvertently caused due to the lack of visibility in completing the work in the dark.  We communicated that to the company in writing and by phone.  We were told it would be taken care of by the installer. Within a few weeks, the installer came back and installed the correct window pane, but did not have the materials to wrap the additional window or fix the dent above the front door. It has now been over five months, and we have had multiple instances when we were told the installer was coming only to either not have him show up or have him reschedule.
I have contacted the company multiple times, most recently two weeks ago, when we were told by the general manager the installer had just picked up the materials and would be contacting us to take care of it.  After more than a week, the installer contacted us to say he would be by on the weekend to take care of it. Once agin, he had not shown up or communicated to us regarding the schedule.
We were very pleased with some aspects of our experience but extremely displeased by the lack of responsiveness, the feeling of being bounced around to various members of the company, and the fact that they did not complete what they said they would or fix the dent above our front door caused by the installation. When I have spoken to the general manager or the installer, they are always very polite and  professional.  I just wish these interactions were followed up by action.  Our issue remains unresolved more than five months after installation.
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"William was great to work with! After my neighbor boarded the door for me, I called him about 9:00 p.m. and he came out the next morning to assess the situation. Since my door was so old I decided to go with a new sliding glass door. He had to order the door which took a few days. He sent a tech out to replace the door and Jimmy did a wonderful job installing it. There were such a pleasure to work with and it made the stress of the break in a little easier to deal with."

"Great experience.  Mr. Rorer came out and gave us an estimate and came back and did the repairs a couple of days later.  He found the root problem with the roof and fixed it.  The price was very reasonable.  He is an honest repairman.
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"Awesome.  They came out on time, to begin with.  Then, upon removing the old shower doors, they discovered a bunch of gross mold that had collected/grown in the area between the old metal frame and the shower (the bottom).  They thoroughly removed and cleaned the whole area of all the mold -- when they were done, you couldn't tell it had ever been there.  Then they installed the new door, which looks fantastic.  Given proper drying time, this will probably be the last shower door we ever need or want in our master bathroom.  They left our bathroom the way they found it -- clean ... but with a sweet new door instead of the old, nasty, door.  Very, very pleased with the work."

"Chris explained the estimate clearly and succinctly. the workers were very polite, professional and work was completed quickly! And I now have a beautiful new sliding glass door."

"They really worked quickly as I think the locksmith was done in about thirty minutes with the repair and the replacement. The guy who did the repair was very friendly and talkative. I would recommend their service."

"When American Jewel installed the door I gave them A grades as I thought they did an excellent job.  But after using the door for a few weeks I noticed the dead bolt didn't close completely, but only about 2/3, and also noticed the screen door was no longer aligned properly, so although it closed and looked right, the door was slightly off and it would no longer lock.  I called American Jewel and they scheduled the installer to return and make the minor corrections.  The installer did not show up.  When I called American Jewel again, they did not return my calls. I complained to Angie's List, and via their complaint resolution process American Jewel contacted me.  They were very apologetic and attributed it to a mix up, accepted responsibility and sent the installer to my home to make the minor corrections.  I would use American Jewel again, despite this hiccup, as my wife and I like the door they installed, feel we received excellent value, and ultimately American Jewel followed through on the minor problems I described and corrected them all."

"Amilcar and his team at Shalom Home Solutions did fantastic work on my townhouse. They refinished the floors, painted all the walls, and did many odds-and-ends projects that all came out wonderfully. Shalom Home Solutions staff are extremely responsive, hard-working, and great to work with. Any time we had questions or needed something fixed, I could text Amilcar is he would provide assistance. I recommend reaching out with any home repair you may need because they do great work at a very fair price."