Get matched with top heat pump installers and replacers in Catheys Valley, CA

"Very professional and skilled crew. Took care of the permit process, installed new HVAC unit on roof--included all new ducting, vents, thermostat. Took a few days, they did an excellent job, left a clean work site. Very good communication. Very pleased and will hire again.
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"Found mother board problem. Would require replacement. I decided the repair was not worth the cost. Replaced the tankless system with standard tank type myself."

"Excellent Service from planning through Execution and installation to final fine tuning. The folks communicated well and explained every detail of the step. Got permit and inspection done. It was seamless. Thanks. R."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Exceptional product and service, Long's Air Heating and Cooling put in a system that is more effective and efficient for my home than was installed previously. They arrived as scheduled and where professional and courteous. Cleaned up everything nicely. I have already recommended them to family and friends and will continue recommending them. P.S. Long's also provides a twice yearly maintenance with the first years maintenance free. Thanks Jordan"

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"We had an A/C Unit installed. Robert and his team worked us into their busy early summer schedule and arrived on time. Their work was completed in less than a day and was very well done. We went with Robert because he seemed very thorough, and in the end, we were very pleased."

"Alan was the installer that I dealt with in replacing a dead air-conditioner that was 16 yrs. old. He did a great job . . . very professional and would recommend him to anyone else with heating or air conditioning issues. It's been over 3 months since the installation and so far have not had any issues. I think the reason that Sears gets a thumbs-up in this is because they out-source this service. I've had issues with Sears in the past . . . but it seems when they are not directly involved in the product . . . they do do a great job of finding someone who does a great job."

Serving the Central Valley since 2007. We are a diversified building products company for both new construction and retrofit projects. We offer sales and installation of windows, insulation, fireplaces, solar and roofing. We also offer 0 down financing on our installed energy efficient products to help reduce your energy bills and to make your home more comfortable. Our experienced sales staff can help you find the best plan to suit your needs. We provide professional, curtious and timely service. Call today for information and free estimates.

"Sears is a great company but, the Price's are way to high for a Heat Pump/AC and the Windows.."