Get matched with top heat pump repair or service pros in Cohocton, NY

"I would recommend this business to everyone. We live in a very small house with a furnace located in a very small dirt crawl space. We ran into a problem before Christmas and the furnace wasnâ t working. We called a company that was referred to us by our plumber and all the man did was complain about the situation which I can understand but you shouldnâ t be swearing and complaining in front of the homeowners. Anyways it did start working for a short time and he said it would probably be more than $10,000 to get a new furnace and if we called his company tell them not to send him back here. So the day after new yearâ s I woke up to the house temperature of 64. I called the same company and they sent the same person and all he did was swear and yell and he changed 2 filters in the heat runs and charged us another $200 and said we should get a heat pump which would cost about $15,000. The temp never went up so I went on Home Adviser and the first company that called was New Horizons and the person I spoke to was Matt. He was so nice on the phone and said he didnâ t have a problem working in the crawl space and said heâ d be out that day to look at it. When Matt saw the furnace he couldnâ t believe it. He said he couldnâ t believe that the furnace ever worked. He said heâ d never seen anything like it and that it was filled with water, had a cracked heat exchanger and was never installed properly to begin with and it was all rusted. He said the first HVAC person that came here twice mustâ ve never even looked at the furnace because if he had he wouldâ ve had to red tag it because it was unsafe and we couldâ ve easily died. Anyways he put in a brand new high efficiency furnace and did everything he possibly could to keep the cost down for us because he knew we wouldâ ve had a very hard time getting anyone else to do the job. He spent 3 hours here the first day he looked at it and waived his fee for that day. I canâ t even describe how grateful and happy we are with the job he did for us. The furnace is working great and we feel so much safer in our house now. I know that we couldnâ t have possibly gotten any better service from any other company especially under the circumstances of trying to do all this work in small dirt crawl space and still give us the best service and looking out for us by giving us a great price. I would recommend this company and especially Matt to everyone."

Hi, I’m a residential HVAC service technician with over 5 years of experience diagnosing, repairing, and maintaining heating and cooling systems. I take pride in providing honest recommendations, quality workmanship, and treating every home with the same care and respect as my own. Whether it’s troubleshooting a complex issue, performing preventative maintenance, or making repairs, my goal is to get the job done right the first time.

"The technician was very professional and really knew his trade.  He went right to work and included me in on decisions that needed to be made.  At the end of the prior season, we noticed that there was a bit of water on the floor when the boiler would kick on.  It turned out that the pressure tank for the boiler had gone bad.  We were informed that this was not uncommon due to the age of the boiler.  We had our boiler installed 11 years ago.  All of the work was done quickly and efficiently.  My only problem was that the initial price quote was for $600.  I aid yes to the repair, as it had to be done. The final cost was a bit more than $900.  That final cost was a bit of a shock, but I guess good service and repairs from a reputable company costs $$ these days.   I am very happy with the repairs and I have already noticed a difference with our heating system.  The real test will come with the cold days and night in January and February.
The ladies in the office were very good on the phone setting up the appointment.  They even went the extra mile to call me back as there was some confusion with contact information and the location of my home.  They did a great job in tracking me down!!
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"They serviced and inspected the furnace and gave us the and quot;okand quot; to use it. They were very professional, answered all our questions and very honest. They even called a few days later to make sure that everything was running well. We will definitely use them again, it was a great experience at a tough time. They did a great job and price was fair.
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"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"Great customer service. Responded quickly. Excellent work."

"The service was good, on time. Very professional and no complaint about it. Outspoken and timely."

"So far when Choice Home Warranty is needed they are right trying all there mite to complete what need that I have. I call about my heating system today and they started right then trying to locate a technician to repair or as they say replace. I just know it's very cold and we need the heat very much there is small children in the home. I believe the CHW will do what they say they'll do and more."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"Removed my old water heater and placed a tankless water heater without any concerns. Took approx 8 hours to install, they were very clean and professional."