Get matched with top heat pump installers and replacers in Columbus, OH

"Based on advertised claims, called them to fix an AC cycling problem. Tech told me that furnace was "old" and I should replace it, and then gave me a quote on replacing the furnace motor. Neither of these issues was the problem and this type of advice was exactly what I was trying to avoid. (I own seven properties and need someone who can actually "fix" an issue, not try to upcharge me). I called them several times to protest their charge of a housecall fee and one hour labor, since they did nothing to identify or fix the problem. Told them I didn't think I should pay the excessive charge but they already had my credit card number and wouldn't cancel or adjust the charge until I was called by someone. Was told some guy named Alex would call me about it, but he never calls, even though I have called their office at least 5 times to resolve the issue. Don't use these guys, there are much better providers around."

"Super great experience with these guys! From quote to installation, the team was super responsive, honest, and not too expensive. Would certainly book again."

"I have used CWA for years now, and have a regular maintenance agreement. They check in when it is time to check it, have found recalled parts, fixed blown fuses, and replaced igniters. When we bought this new system, there was no hard sell; they laid out options for the cracked condenser, but we decided given the age of the system to replace it. The technicians are always polite, friendly, very conscientious about leaving no trace,. They always call ahead, give us the technician’s name to verify who is expected, and ETA. It is reassuring to know I have a reliable company I can depend on."

"Punctual, efficient, knowledgeable, professional and at the right price point. Would definitely recommend Mr. Smith. "

"We had a great experience with Franklin Heating/Cooling and their employee Tony when they came to fix our AC. From start to finish, Tony was professional, efficient, and incredibly honest. It's not every day you come across a service company that doesn't try to upsell unnecessary repairs or replacements. They took the time to thoroughly assess the issue, explain what needed fixing, and offered a clear, fair solution. We really appreciated his transparency and how he genuinely prioritized our best interest over making a quick sale. It's rare to find companies that are this trustworthy, and I will definitely be using them for any future HVAC needs. Highly recommend!"

"Terrible service. Unknowledgdable techs. Claimed they fixed furance and heat would come back on shortly. It nevet did. I immediately called.Logan. They were evasive and would not do anythinj."

"Excellent service. I had the entire HVAC replaced. My Installers were Kyle Q and Hakim R. They were personable and professional. The cleanup was perfect. I will definitely recommend them to others. "

"If you care about the safety of your kids and pets don?t used them for heating and cooling! We hired Apex to install a new furnace and thermostat in December. The installation seemed fine at first. But when we left town for a few days and left the air conditioning on for our cat, we came back to a nightmare. The heat was running at full blast and the house was well over 100°F. It was dangerously hot?this could have killed our cat. This wasn?t a small mistake. It was a serious failure, either in how the system was installed or configured. There was no warning, no alert?just a sealed-up house baking in extreme heat. If you care about the safety of your pets or children, I strongly recommend you do not use Apex for heating and cooling. When I called to report it, they acted like I was an inconvenience. I was told ?someone might call back,? and that was it. No urgency, no concern, no accountability. We trusted Apex with our home?s climate system. What we got was negligence and complet"

"Pricey but good service."

"Highly recommend. Excellent work. "