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"We used Pro Plumbing twice, once for service and a second time to replace my water heater. Both times they were prompt and professional. The service fee for just coming out to troubleshoot was inexpensive, which was greatly appreciated. For the installation of my water heater, their rates were competitive with other plumbers in the area. The service tech (Fletcher) was knowledgeable and explained everything in detailed. He was also patient while I asked him loads of questions, and he offered me lots of options for units and how he could install them to fit our tight closet. Everything seems to be working great (it has been about 6 weeks)! I would definitely hire them again."

"Jim is local.  It went great. Jim Ferrell is a professional of the highest caliber. Responded quickly, took care of my problems, and advised me as to better means of protection than I had. He came back a second time to uninstall software that I purchased that did not provide adequate protections and installed free software that would do the job.  He did the work through remote connection, but is available on site if necessary.
For those people needing help on getting red of malware, viruses , etc. on your computer,  Jim is local, better than all thse remote out of state location providers, is a mature, highly trained professional in this area.
If you go to local computer stores you get very young people that can do a basic job, but are no where near the professional level of Jim.
I highly recommend Jim to anyone that needs these type services.
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"Outlets and switches replaced. Ceiling fan installed"

"Mike and Crystal were very professional from the first phone contact through the completion of the work. They showed up on time, their work was neat and they worked very efficiently. My windows were in pretty bad shape. They really took their time and prepped them very well which showed in the finished product. When asked to redo or touch up anything it was done without question. In the end we received a very good paint job on a timely basis and at a competitive price. I have already recommended Mike's Painting to others in my neighborhood and would use him again for future painting needs.
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"1. Paint (walls/trim), replace faucets and mirrors in master bath and kitchen faucet. Work done as promised with a competitive price. We were completely satisfied with Project. Project took 2 days in June. 2. Replace kitchen appliances (oven,MW,DW and Refrig.), run gas line from attic to Kitchen and install outside exhaust for MW. Haul off old appliances. We were disappointed with overall performance with installers and Shawn (owner). Our complaints are 1) unprofessional attitude by by some of the installers. Example: Dishwasher installer did not complete install. When asked if he was going to finish unpacking inside shipping materials and test the dishwasher he refused and told me I can do that. 2) Installers did not protect the hard wood floors which resulted in many scuff marks. 3) Gas line was not installed as quoted. We came to agreement over cost. Upside all appliances installed correctly and working properly. Project took 1 day with return visit for drywall patching and painting in August. Shawn displayed potential as a small business owner (Company 6-7 Months old). Couple of his crew showed lack of discipline and professional curiosity."

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

"I had the fireplace doctors come out to see if my chimney had cracks in it because my roof was leaking.  They told me that the chimney looked fine but my old cap may be the cause.  They would have charged me 75 dollars just to come out and tell me the chimney looked fine or I could put that money toward the new $500 chimney cap.  I agreed to the new chimney cap, he took measurements and put my order in.  A couple of weeks later he came to put the cap on but it was too small and decided to hammer it in place which bent up the cap on one corner.  A couple of months later I noticed that the caulking had come undone around the flue and was dripping water which traveled down my rafter to the attic.  In their defense, it was a very hot summer so maybe the caulk melted...but still.  I called them and said I wanted the cap replaced.  They came out and took measurements again and had to fabricate the new cap which takes a couple of weeks.  After not hearing from them for about a month I had to call and inquire of the whereabouts of my cap.  Its really not easy getting a hold of them sometimes.  They have a call center in Florida so I guess its not necessarily the owners fault.  Anyway, after a couple days of back and forth they set up an appointment to come install the cap.  This time it was a little too big but that's ok.  A couple of weeks ago we had really strong winds in our area and I heard a lot of banging coming from the chimney.  I went up a couple of days later and saw that the flue had came loose in the cap and was banging from side to side.  There were only two screws to hold it in place and when it blew too far to one side, it came loose from the screw and then it blew to the other side and came loose from the other screw.  I tried to put the screws in myself but they came out a couple of days later.  So I called again, explained the problem and they set up an appointment to fix it.  I wasn't at home on the day of the appointment because I'm not going to take off 3 or 5 hours of work so they can do a 10 minute job.  I called the next day to see if they came out and the man on the phone said they did.  That evening I went on the roof to see if it was fixed and it was not.  I called again and played phone tag again for a couple of days and now they are supposed to come out tomorrow.  At least they try to get around to fixing it, ill give them that, but overall the experience hasn't been good.
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Q&A Home Inspections fully licensed, insured and certified to serve the great state of North Carolina. Veteran owned and operated we pride ourselves on our professionalism and attention to detail. We enjoy finding the story of the homes we inspect and we have a passion to help people living in them. Client satisfaction is our #1 priority. We offer a range of services including full home inspections, radon detection, electrical, plumbing, termite inspections and more. We also offer a 24hr turn around. Contact us to see how we can help with your next inspection today!

"They said they could replace a part - I can't think of the part on the air conditioner they were gonna replace. It wasn't the whole unit; they were going to kind of piece it together to make it work. It's like 20 years old. So they came out and said no, you don't need a new air conditioner, we can just fix it. And this was like the second time they'd come out to check the air conditioner, over a two month period. They just wanted to do a patch work on it. I'm still using them. They were good on some things but on that, the air conditioner, they weren't at all. Even the little part they were gonna replace, they wanted me to pay $900 for that, just to patch work it. And it's 20 years old - you know it's gonna break again."

"It went well. There was nothing specific I liked about the way they treated me or their service. They just cleaned the vents. There was nothing really extraordinary. The staff was friendly. They did a good job. Obviously, some of the vents, when they took them out, they took the paint off but I guess that's what happens when you have the vents removed."