Get matched with top heat pump installers and replacers in Fort Washington, MD

"Henry was professional and thorough. He went out his was to see that our heat was restored on the coldest day of the year. You can spend a significant amount of money dealing with the big HVAC advertisers in our market but why pay for their ads when you really want competent service? This company provided me everything I expected in a repair."

"On Wednesday, 08/28/2024, I used the Angi app because my AC unit was not coming on and had a red light and I had suspected a compressor. Rocky HVAC came to inspect the AC unit. They told me that it had a leak and that they would fix the leak and then add freon for a total of $1,150.00, including a diagnostic fee of $75.00, which I paid same day (08/28/2024). The next day (Thursday, 08/29/2024) I called the provider and asked them to go ahead and repair the unit. They later called me and said that they had fixed it and requested payment. I paid the requested amount of 1,075.00 upon they claim of repairs, but then just a few hours later, my tenant called me that the unit was not working, and that the property was very hot. I called back Rocky HVAC on Friday, 08/30/2024 and explained to them that the unit was not working. They said that they would call me back and after waiting for several hours without getting a call back, I called again and this time they said that they will send someone back to the property. Rocky HVAC finally came the next day (Saturday, 08/31/2024) and upon looking at the unit, they told my tenant that the unit needs to be replaced. When I go to the property, my tenant relayed the information to me, so I called Rocky HVAC and asked why I was not told from the storm art that fixing a freon leak was never an option, but rather replacing the entire unit. They claimed that they had said so but it is extremely disingenuous because if they had ever mentioned that I needed a new unit, I would not have wasted time and money to fix something else. I asked them for a refund of $1,150.00, but they are instead telling me that they would rather credit me $500.00 towards a new unit."

"Technician showed up on time, was professional, clearly new what he was doing, gave a fair price and didn't sell us things we didn't need. They did a great job!"

"Will install system tomorrow"

"Gavin Otto provide an excellent service and very customer focused."

"I had an absolutely terrible experience with McRae Air Conditioning and Heating. I purchased a home equipped with their HVAC system, and within just five months, the heat stopped working—right in the middle of winter during a snowstorm. My home was freezing at 50°F, so I called for service, which should have been covered under warranty. I scheduled an appointment, and the technician, after being several hours late, went to the wrong address, left a sticker on someone else’s door, and left without even trying to contact me. When I called back, the customer service rep was rude, dismissive, and completely unhelpful. He initially told me the technician was on the way and just 12 miles away—but after another hour of waiting, I called again only to be told that the technician had already “been to my house 2 hours ago” (the wrong one) and left a note. If the rep actually wanted to help, he would have told me this during my first call instead of wasting my time and leaving me sitting in the cold. Not once did the technician call me to confirm the address or check in after knocking on the wrong door. When I expressed my frustration, the rep rudely dismissed my concerns, saying, “Well, I had nothing to do with that,” and then interrupted me with, “Do you still want to rebook or not?” as if I had to stop talking or risk not getting another appointment. This was an emergency call in the middle of winter, and McRae handled it in the most unprofessional, careless, and disappointing way possible. If you’re considering using them for HVAC service, do yourself a favor and go with another company. I’ll update this review after the (hopefully successful) service call and speaking to the manager who was not there at 4 pm on a Wednesday."

"Chase did a great job repairing a failed pipe that splashed water into our home. He carefully examined every aspect of the problem, determined what needed to be done, fixed the problem and tested the pipes to make sure everything worked -- and all of this at a very reasonable price. We've been using PipeWorks for several years to deal with plumbing issues and they've provided great service at reasonable rates. We'll continue to contact them when we have a plumbing problem."

"They did quality work They are on time Very professional"

"Summary: Company charged me $1000+ for 2 separate service visits that did not fix my AC unit; technicians and Operations Manager are not truthful about work done; Operatiins Mngr will tell you find another HVAC company when you express dissatisfaction ….I contacted Glenmont Heating and Air Conditioning since my AC unit was not dispensing any cold air. Thermometer was set to 68° however the unit temperature was reading 77-80° (note this was the week of extreme heat wave). On 21Jun2024: Glenmont technician Roderick performed a service call. I spoke to him via phone after the call to which he told me he added refrigerant to the system. This did not fix the issue and the unit continued to not dispense cold air with the thermometer reaching 77-80° despite being set to 68°. I was charged $119 for this work. Operating Manager Tim Schindle is contradicting what the tech said and claims Roderick did not add any refrigerant. I again called Glenmont HVAC for a second service appointment. This technician claimed the coil needed to be cleaned. The second technician (Eric) then falsely reported on his report the unit temperature dropped to 68° when he left when I have photographic evidence showing the temperature in the high 70s. I waited about 24hrs as instructed for the thermostat to drop and it never did and the unit continued to not dispense cool air. I then called a supervisor (don’t recall name) who essentially told me due to the extreme temperatures everyone was experiencing HVAC issues and did not recommend any follow up service. I then had several back/forth emails with Operations manger Tim Schindler to notify him after 2 separate service visits, my air conditioning was not fixed. In the end he told me, and I quote “my system is old…we don’t know the maintenance history…it is best for both of us to find another HVAC company. He did however bill me $964 for the second service visit, which did not fix my issue. I ended up having to call another HVAC company who diagnosed the problem as a compression failure/ replaced the unit and now have cold air blowing. The second HVAC company did not understand why the 2nd technician from Glenmont Heating/Air Conditioning was changing coils and said this was not necessary to do. Second HVAC company showed me the reading of the compressor unit to which I could see no charge was registering, essentially the compressor was no longer working which was the root cause of my issue. In conclusion, I’m disappointed with Glenmont HVAC and feel they sent incompetent technicians who falsified their work. When I complained to the company and expressed my disappointment with their work (or lack there of) they told me to seek other HVAC company without fixing my AC unit but charged me $1000+. Poor business acumen and highly unethical company that needs to be held accountable for cheating customers and not performing quality work."

"Cool Breeze Plumbing is a great business. I have them used them twice now -- once for a leaking pipe and once for a leaking toilet. Both times the plumber fit me in his busy schedule, figured out the issue right away, explained the problem thoroughly, and fixed it quickly. Their prices are also reasonable!"