Get matched with top insulation install or upgrade pros in Glen Burnie, MD

"Ducts were sealed quite dramatically from the graph they provided. I am not seeing much savings on heating as I expected."

"We had a great experience with ROI Construction sales representative David Burke. David was very knowledgeable about ROI's porducts and services. We look forward to getting our attic insulation project completed and will provide a more thorough review at that time. Thanks, Tim"

"We had them install all the roofing and other hardware for a full Tesla solar roof. Once that project was going, we also had them do 5 outer window/door projects for us. All went well and we're happy we had them do everything!"

"Debbie, the AC&R salesperson, was very knowledgeable and confident. They were the 2nd quote I got for work and came in even lower than I expected (which gave me pause as a low bid is a red flag). But true to her word, they did the work professionally (mostly...see below) and promptly. While I had another company do the energy audit for the Pepco rebate, AC&R took over the work, did the blown fiberglass one day and the spray foam the next.



For the blown fiberglass in the attics above our additions, they added spray foam (from a can) around any gaps per the contract and foam board baffles at the soffits. The installer noted that all our soffits were blocked and the batting insulation was too wide for the rafter channels, so he leveled it out as best he could to ensure an even coating of blown insulation. At the end, he sealed up the gaps between the attic and our to-be-finished upstairs (cape cod style, so all one room).



For the spray foam insulation, the team came in the next day, and I had to be out of the house due to fumes. I did come back around noon as they expected to be done well before then. They didn't know I came in and I went to the back of the house to watch TV on my work break. The one annoyance was during their cleanup, one of the installers came down into our kitchen and then saw me. He said he was looking for a vacuum cleaner to clean the stairs. I told him don't worry about the carpet as it was getting pulled up, but this was the one piece of unprofessionalism I noted above. Contractors should NEVER use the homeowner's property; they should bring their own tools, including vacuums!



While the spray foam can get very messy, they kept the splatter mostly contained to inside the crawlspace, not the finished flooring. However, I was surprised that they didn't tape off the outlet covers or light switched. since the particles are so small, we're going to have to replace the switches/receptacles at our cost. Also, there was a storm door screen that wasn't covered and now needs cleaned. Basically, I think they should have taken more care in covering the very few items we left upstairs and the outlets/switches.



They didn't spray around the window frames (large gaps where window weights used to be) because the open cell foam would expand too much. If I wasn't there, I think they would have just left, but it was clear in our contract discussions they needed to insulate those spaces too. They used a few cans of "Good Stuff" equivalent, but didn't fill in the gaps entirely. It did the job well enough, but it's a ding against them as I expected more preparation.



Lastly, I thought that AC&R would walk me through all the scheduling and final "test out" (for the Pepco rebate), but I had to contact them and schedule with someone different each time. They were always prompt, but I expect the experts to know to do this for/with me rather than expect me to know the process. I go through it once in a lifetime while they do it weekly.



While the end of the review sounds more negative than positive, I would definitely recommend AC&R out to others as they're priced right, they have been in business for over a century, and like any contractor, you just need to follow up to be sure everything is done to your satisfaction.
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"The gentleman who conducted the audit was thorough and professional. The audit itself was informative. I went ahead and bought the service they recommended during the audit which was increasing the insulation in my attic. I was more than happy with the service. They forgot something during the installation of the insulation but the manager was prompt in rectifying the situation."

"We needed our water heater replaced. It was somewhat complicated because we wanted to upgrade the tank in size, but we had limited room for it. There was some back and forth in finding the appropriate tank, but the salesperson and technicians were very pleasant to work with throughout the whole process. When the pipes were moved and the tank was installed, it was done efficiently and professionally. We are very happy with our experience and the final product."

"Company president made a thorough check of the attic, including the vent to the roof and the ductwork and recommended additional insulation in the attic. Since fiberglass is there already, he recommended blowing additional cellulite insulation across the top of it. He referred me to the company's website for additional reference materials. He was extremely professional and courteous. I did not hire him, however, because a subsequent analysis by BGE Home indicated no additional insulation is required or recommended."

"The person arrived on time to evaluate our home for the written estimate.   He was very professional and easy to talk with.  We talked at length what I expected.   In addition, he was very knowledgeable.   The estimate was sent by e-mail with in one week.  
The work took several days.   The men arrived on time and were very curtious.   All materials were picked up and my yard was left intact every day.   I did not find any debris or nails in my yard after the job was completed. 
They asked permission to leave a generator and ladder overnight on my property.  Very respectful.
At the time of the initial estimate I said that wanted all wood trim replaced with Azac.   All trim was replaced with Azac, as I requested.
The roof and railings look great!
My neighbor has used this company for more than 15 years and he only has positive comments about their work and the integrity of the company.  I can now agree with him.
I have more exterior work to be done and I plan to use this company again.
A++++ Rating from me


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"The company was very good to work with, but a few glitches kept me from giving them an A rating. The insulation seems to be working as promised, with much less temperature difference between the upstairs and downstairs now. However, although the contract specified that boxes in my attic were to be removed, the workmen just moved them, rather than bringing them out. Someone was supposed to come and get them out for me, but that didn't happen. They left a headlamp behind. The installation also left some significant cracks in the ceiling of the room under the attic, but someone did come out to fix that so I didn't press the issue of the boxes. All the workmen showed up on time and cleaned up well after themselves."

"The Home Pro guy was on my roof for less than ten minutes. He told me that my roof was poorly installed and he had caulked something. Overall, the inspection did not seem very thorough. I did not receive a follow-up phone call or report afterwards.
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