Get matched with top heat pump installers and replacers in Harrisburg, PA

"Exceptional service from the initial diagnosis to repair, superb team. I appreciated everyone's thoroughness, willingness and honest business tactics. They provided a safe environment for me to ask questions and we explored all options. Ultimately, Joshua, sealed the deal by being caring and understanding. His expertise showed but most importantly his work ethics and integrity was felt. Many thanks to the whole team Brett, Joshua, Jason and Peter delivered Top notch service. Lastly, the communication was A+. Loved receiving text messages with photo id's, true professionals. Highly recommend! You won't be disappointed!"

"We a had an issuer with One Hour where they installed our Geo Thomo unit and it took them like 3 weeks to figure out that a over heating relay was bad. In the mean time my electric bill was over $600 due to the fact that they ran the unit of backup electric. At this point I have not had any good experiences with any of the franchises. The tec's are very friendly and accommodating focus on selling other services but when it comes to problems they are not very well trained. I have tried the better business bureau, and started consultation with a lawyer, We will be going to the PA Consumer protection, Your assistance to the matter would be greatly appreciated. "

"N"

"I have had my system for over 2 years and my main biggest hearing unit has never worked correctly. Prime installed this unit and has tried to bandaid this for 2 years. A couple months ago I was told where prime installed the unit at was causing the problem and I could pay extra money to have it moved due to there installation error. I want happy about that and voiced that through a message. 2 months later and prime has yet to fix our even reach out about this issue. This is poor customer service and for a problem that has existed since install. I also pay for the monthly service and extended warranty, still no fix. "

"Good guys. Fast service. Worked with me to schedule the job at my convenience. If you are in need of a new heat pump, definitely get a quote from Comfort Zone."

"Will Stahl from Stahl Mechanical called me the same day that I submitted my request for a pro. He came to my home for an estimate a few days later. He was knowledgeable about AC and electric, educating my husband and I regarding the different systems available, cost and efficiency. He and his 2 guys arrived the following week on time and finished the job in less time than estimated. Will was skillful, clean, respectful and friendly. He was genuinely concerned with the quality of his work and assisted us in setting the smart thermostat and returned upon request at no extra charge to adjust the vents to balance the air flow in all the upstairs bedrooms. I would highly recommend him to others and have given his card out to friends and family already."

"Good professional work!"

"We called Pronto to assess our water heater in January. The technician, Jesse West, came out to our house on January 11 and told us we would need a new one. He showed me the figures for one with a tank - about $6300, and a tankless one - about $7400. Jesse told me I could receive a rebate for the tankless water heater from the gas company. I asked how much and was told about $1400. I said that the tankless water heater would actually cost us less than one with a tank. My husband came into the room and I repeated what Jesse said and he responded in like fashion that we would actually end up spending less for the tankless one. Flash forward four weeks and I received a check for $400 not $1400. I called in to complain and had to repeatedly call to get a response from Jesse's manager, Bobby. When Bobby called I repeated the events surrounding choosing the water heater and he said it was all heresay and there was nothing he was willing to do. I told him he should teach his workers not to tell customers the amount of the rebate and that they should tell customers to research it for themselves before making a decision. He just kept repeating that there was nothing in writing and that I could always get a tax break next year for installing a high efficiency water heater. I repeated that he should tell his men not to tell people the rebate amount. He insisted that some gas companies gave as much as $1400, which is a lie because according to the pa.gov site rebates range from$250 - $500. He then basically called me a LIAR for stating that Jesse told me $1400 because he, Bobby, wasn't present for the conversation. That was the last straw. Remember to get everything in writing with these companies because they will lie to you to get your business."

"All work was excellent, from the initial meeting to diagnose the problem and work to be done, to the work itself: removal of the old-and-failing heat pump, installation of the new Bosch heat pump. The crew (Kahlil Hunter and his apprentice) were efficient, professional, tidy, and pleasant. And everything's working fine now!"

"They installed central air in my house that did not have any. Did all the ductwork and vents in every room including finished basement. Mike was my contact and was great. My wife and I are extremely happy with this system. Recommend absolutely. Thanks guys Diego and all."